pinnacle patient portal faq

by Gerry Nader 10 min read

Patient Portal - Pinnacle Healthcare System

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What services does pinnacle hospital offer?

Pinnacle Hospital provides an array of programs and services. The following services and physician specialties are supported: Peripheral Vascular Cath Lab is Here! Pinnacle will now be offering a single state-of-the-art Peripheral Vascular Cath Lab. Procedures can be performed by experienced and credentialed physicians.

What do I need to bring to my pinnacle orthopaedics appointment?

Don't forget to come back to Pinnacle Orthopaedics for fresh articles! Please present your insurance cards, identification card and referral numbers to the receptionist upon your arrival. Payment is expected at the time of service for all patient balances.

How do I access my Patient Portal account?

To access your Patient Portal account, click the link below. Then use the ID and password you received at our office to log in. If you have any questions, please call the Hollywood office at 954-989-4700 or the Pembroke Pines office at 954-963-2151. If playback doesn't begin shortly, try restarting your device.

What is the pinnacle Medical Group?

Pinnacle is a unique collaboration of multi-specialty physicians and medical practitioners that brings together excellent medical and surgical care with an unrivaled dedication to personal service and respect for each person. Pinnacle is truly passionate about patients. Immediate quality medical care from highly skilled physicians.

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What is MyChart patient portal?

MyChart offers patients personalized and secure on-line access to portions of their medical records. It enables you to securely use the Internet to help manage and receive information about your health. With MyChart, you can use the Internet to: Request Virtual Visit (Telemedicine)

Does UPMC have my chart?

Portal website or download the free MyChart mobile app from the Apple App Store or Google Play. Just be sure to select UPMC Central Pa. Portal when you download the MyChart app.

How do I set up MyUPMC?

Creating Your Account You can create your MyUPMC account by visiting myupmc.upmc.com or downloading our free MyUPMC mobile app in your device's app store. Then, click on “Create Account” to get started. If you're having trouble creating your account, call the MyUPMC Support Line at 1-866-884-8579.

What is patient portal app?

Patient portal apps typically allow patients to share their health records with providers, enabling them to gain a longitudinal view of their patient's health history. Like Epic's MyChart, some apps even allow patients to provide temporary access to their medical records via a code.

Is UPMC only in PA?

With more than 60 centers and 200 cancer experts in western Pa. and Ohio, you'll find advanced cancer care close to home. UPMC shares high-tech health care and skills with people in Ireland, Italy, and other countries abroad.

Does UPMC have an app?

All UPMC mobile apps are available for both Apple and Android products.

How do I message my doctor?

Send a Message to Your Doctor or ProviderOpen the MyChart app and select "Messages" to send a message to your doctor or provider.Choose "Medical Advice" to ask your doctor or provider a question or "Customer Service" for questions about billing or your patient experience.More items...•

Is UPMC a Medicaid plan?

Since its introduction in 1996, UPMC for You has become the fastest-growing Medicaid program in Pennsylvania. It is also the largest Medicaid plan in Pennsylvania. The plan is honored to be one of the nation's leading nonprofit Medicaid organizations.

How do I change MyUPMC password?

Password ResetClick Log in (upper right corner)Choose “Request New Password”This will take you to the following screen. Fill in your email and complete the captcha, then hit E-mail New Password. An email will be sent to you with instructions on how to reset your password.

How do you use a patient portal?

If your provider offers a patient portal, you will need a computer and internet connection to use it. Follow the instructions to register for an account. Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center.

What are the disadvantages of patient portals?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.

What information can be accessed through a patient portal?

The features of patient portals may vary, but typically you can securely view and print portions of your medical record, including recent doctor visits, discharge summaries, medications, immunizations, allergies, and most lab results anytime and from anywhere you have Web access.

How to grant access to another adult UPMC account?

Access to an adult account; An adult with their own UPMC Central Pa Portal account, can "grant" access to another adult by logging into their UPMC Central Pa Portal account, click on Settings in the top navigation menu, then Personalize and click the link to "Grant an adult access to your record". Complete the form and submit.

How to contact UPMC?

You may call your UPMC primary care physician's office, email us at centralpaportal@upmc.edu, or call our UPMC Central Pa Portal support line at (717) 988-0000 or toll-free at (888) 782-5678.

How to contact UPMC Carlisle?

717-960-3381 for UPMC Carlisle. Or send it through you portal by searching documents in the menu, click on requested records, click on send us a customer service request. You will fill out the form and click sumbit. You will get a notification when your request is completed and your records are in your portal to review.

Do you need a cellular connection for UPMC?

Yes. Mobile video visits require a connection to either Wi-Fi or a cellular network. You must have an active UPMC Central Pa Portal account to participate in a video visit, and you will need to download the UPMC Central Pa Portal app on your smart device before your appointment.

What is the Patient Portal?

The Patient Portal uses HTTPS to provide encrypted communication between you and your doctor's office. Access to your portal account is controlled through secure access codes, personal ID's, and passwords. Only you will have access to the login information needed to view your account.

Why is patient portal important?

The Patient Portal helps you take a more active role in your healthcare. Having a patient portal account helps the practice create a more accurate record of your medical history as well as educate you on certain aspects of your health. It provides you and the practice with a more efficient means of communication, ...

What is experience in medical?

Experience is defined by many factors including: medical school and residency training; current research and teaching responsibilities; where they currently practice; number of patients treated in a particular illness category; number of procedures performed in a given year; and evaluation of treatment results.

Is there a center of excellence for medicine?

Each top medical institution specializes in certain areas of medicine, and the majority of research and complex cases are related to these specific niches. Arguably, there is no one Center of Excellence that is the best at everything. Also, approaches to treatment vary from one institution to the other, and among physicians.

Billing

We do not accept insurance or Medicare. Your payment is due in full at the time of your appointment or service. However, some insurance carriers may cover medical services provided by our clinicians. We can provide a detailed receipt for services performed for you to submit to your insurance carrier directly.

Services

Please fill out the intake forms that pertain to your appointment type at least 2 days prior to your scheduled visit. When you schedule your visit, we will email you access to our electronic medical record, the Living Matrix.

About Pinnacle

No, We require that you have your own primary care physician. While our providers are trained as primary care physicians and nurse practitioners, they do not provide acute care services. We will work with you closely as consultants and coaches in preventive and functional medicine to help you address the roots of chronic health problems.

Naturally

Heal your body from the inside out, talk to one of our providers now to learn how our holistic approach can help you.

Payment & Insurance

Please present your insurance cards, identification card and referral numbers to the receptionist upon your arrival. Payment is expected at the time of service for all patient balances.

Prescription Refills

You may call us during regular office hours to request medication refills. Please check with your pharmacy to verify when your prescription is ready. No prescriptions will be filled after hours or on weekends.

Medical Records

Your medical record is private and confidential and we protect it under all HIPAA laws. We will routinely forward your medical information to your referring physician. In instances of work-related injuries, records of your visit to Pinnacle will be forwarded to your workers' compensation insurance carrier.

What is pinnacle medical?

Pinnacle is a unique collaboration of multi-specialty physicians and medical practitioners that brings together excellent medical and surgical care with an unrivaled dedication to personal service and respect for each person. Pinnacle is truly passionate about patients. Learn More.

What is the Daisy Award for Nurses?

The Daisy Award for Extraordinary Nurses recognizes the very special work nurses do every day. The award was established by the Daisy Foundation (see their website for detailed information www.daisyfoundation.org) In memory of J. Patrick Barnes: Barnes’ parents...

Is Pinnacle Hospital accredited?

Nov 20, 2019 | News. Pinnacle Hospital was awarded accreditation from the Healthcare Facilities Accreditation Program (HFAP), an independent, accreditation organization recognized by the Centers for Medicare and Medicaid Services (CMS). It earned this distinction after HFAP conducted an... read more.

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