phoenix dignity health patient portal

How do I contact Dignity Health technical support?

Technical assistance is available 24 hours a day, seven days a week, (844) 274-8497. Technical support staff can help locate the invitation, provide assistance enrolling, logging in and navigating within My Portal (Patient Portal); however they are unable to assist with clinical questions.

What can I do within my portal (patient portal) account?

The Dignity Health account provides you with online access to your medical information on a convenient and secure website. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care. Send visit summaries to your providers, view upcoming appointments, and ...

How do I get access to my Dignity Health Records?

My Portal (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care. Transmit your visit summaries to your providers, view upcoming appointments ...

Why choose Dignity Health Norton Thoracic Institute-Phoenix?

For Patients. We believe that humanity holds the power to heal and that's why humankindness is at the heart of everything we do. We are committed to providing you with the best care and to ensure your comfort and safety. Dignity Health believes in patient and family centered care. We recognize a strong support system for our patients is vital ...

Having trouble logging into your account?

Simply follow the steps in the “Action needed: Your Dignity Health records” email message you received.

Getting started is easy!

During your clinic or hospital visit, you will receive an email invitation to create your account. Just click on the link and follow the instructions to complete your enrollment. If you do not receive an invitation please contact your clinic or hospital to request a new invitation.

Connecting your account with other apps

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our portal, you have have the ability to connect select health management apps to your personal health information. To learn more, click here.

Need assistance?

My Care – Dignity Health offers technical support 24 hours a day, seven days a week by telephone, toll-free at (844) 274-8497.

Conveniently Manage Your Health Care

My Portal (Patient Portal) provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

Connecting My Portal With Other Apps

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here.

General Enrollment FAQs

Questions regarding specific medical records should be directed to our Health Information Management (HIM) department. General clinic questions should be directed to our office. Technical assistance is available 24 hours a day, seven days a week at (877) 621-8014.

Patient Portal

Patient portal provides you with online access to your medical information on a convenient and secure site. View your personal health records, clinical summaries, laboratory and imaging results, as well as instructions and education specific to your care.

Safety Is Our Priority

Your safety is our priority. As a Joint Commission accredited facility, we follow the National Patient Safety Goals as a standard of care. During your stay, staff will be verifying your identity, sanitizing their hands, and confirming your medications, in addition to taking other measures to ensure you are provided with safe care.

Preparing For Hospitalization

Please bring only the minimum essentials necessary. If you are anticipating an overnight stay you may bring personal toilet articles and containers for storing health aids (eye glasses, contact lenses, hearing devices, etc.).

Pre-Registration

We are pleased to offer online pre-registration for scheduled tests and procedures in the following departments: Radiology, Surgery, and Family Birth Center. Please note: This is not pre-registration for the Emergency Room.#N#Please select the facility you wish to register at:

Request for Access to Billing Records

For access to billing-related health information about you, and to enable us to process your request for a billing statement, please download the following form, complete, and email to:

Medical Records

Patients must request their records in writing. The Medical Records Department will verify your identity by photo I.D., signature, or pertinent questions. We do this to protect the privacy and confidentiality of your records.

Understanding the Affordable Care Act

The Affordable Care Act can be confusing. What do you need to know to sign up for coverage? Allow us to help.

Hours

Look for a thoracic surgeon near Phoenix, AZ and schedule an appointment.

Services We Offer

AACVPR program certification is the only peer-reviewed accreditation process designed to review individual facilities for adherence to standards and guidelines.

About Dignity Health Norton Thoracic Institute - Phoenix

Norton Thoracic Institute (NTI) offers comprehensive diagnosis and treatment services for thoracic diseases, including lung, esophageal, and chest disorders.#N#Our team—which includes specialists in thoracic surgery, radiology, gastroenterology, pulmonology, rehabilitation, speech pathology, and pathology—will work with you to determine the best course of treatment for your condition.

Conditions We Treat

Lung cells most often change because they are exposed to dangerous chemicals that we breathe. There are two main types of lung cancer, small cell lung cancer and non-small cell lung cancer.

About SmartExam

SmartExam is a secure online telehealth system that facilitates medical information to primary care provider for evaluation, diagnosis and treatment of minor illnesses, aches and pains. It is not a replacement for emergency care or urgent treatment, but it is a way to receive fast, convenient care for minor illnesses.

What is an online care function?

Dignity Health is piloting a new telehealth service for three months with BrightMD to offer SmartExam. The SmartExam service enables patients submit symptoms of care concerns through a secure online system. The Dignity Health Medical Group provider evaluates the symptoms and advises treats, prescribes medication as needed.

How does it work?

The Dignity Health Medical Group, SmartExam session begins with an online questionnaire to identify symptoms for care concerns such as: cold, rash, ear ache, or UTI. This information is sent to a Dignity Health Medical Group provider for medical evaluation, diagnosis, advice, and treatment with prescription, as appropriate.

How do I get started?

To get started, set up a free, trial account by calling 602.406.3464. Ask to be enrolled with the Dignity Health SmartExam Program. Our team will email you an invitation with all the needed information.

How is this different than the Dignity Health Patient Portal?

The Dignity Health, My Care Patient Portal is an electronic, medical record, virtual environment for an individual patient. The My Care Patient Portal enables patients to see everything about his/her medical profile such as: appointment history, email communication, the provider notes, test results, and other personal medical information.

What specific conditions can be evaluated through this online care program?

Dignity Health Medical Group can facilitate health care concerns such as ear aches, migraine or headaches, rashes and other skin conditions, sinus pain or pressure, sore throat, cough, cold, allergy, or chest infection, bladder infection or urinary tract infection, and similar type care needs.