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Our goal is to provide each patient with the highest-quality emergency medical care. If you have any questions or concerns about the care you received in the ED, please contact Patient Relations at 717-531-6311, weekdays from 8:30 a.m. to 4:30 p.m.
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Penn State Health Provider Portal is a secure portal application that provides real-time, read-only access to your patient’s information from encounters with Penn State Health. All of the below documents must be completed and submitted to Penn State Health’s Health Information Management team at HIMProviderPortalGroup@pennstatehealth.psu.edu.
Go to pennstatehealth.org/myhealth. Please bookmark this page before clicking the login link to visit My Penn State Hershey Health in the future. There is a menu item on the pennstatehealth.org and pennstatehealth.org/childrens website homepages dedicated to Patient Portal.
OnDemand COVID-19 Services Use the app to connect with a Penn State Health provider at no cost through the app to get screened.
The patient portal is also available through a mobile app called PortalConnect. This increases convenience for patients as they can have secure access to all this important information from wherever they are.
FollowMyHealth is an online tool that gives you anywhere, anytime access to your personal health records. This allows you to take a proactive role in managing your care. Many healthcare providers and physicians use FollowMyHealth as their main engagement platform.
Penn State ranks No. 63 overall among national universities in U.S. News & World Report's 2020 "Best Colleges" rankings. In addition, U.S. News ranked the University at No. 23 nationally among “Top Public Schools,” and No.
54%The Pennsylvania State University admissions is more selective with an acceptance rate of 54% and an early acceptance rate of 67.9%. Half the applicants admitted to Penn State have an SAT score between 1150 and 1340 or an ACT score of 25 and 30.
Portals provide physicians with a fast and easy way to communicate with chronically ill patients. They are a place to get complete and more accurate patient information. Portals empower patients to take ownership of their own healthcare, so they remain aware of the entire care process.
Nearly 40 percent of individuals nationwide accessed a patient portal in 2020 – this represents a 13 percentage point increase since 2014. The proportion of individuals who were offered and accessed a patient portal did not increase between 2019 and 2020.
The reason why most patients do not want to use their patient portal is because they see no value in it, they are just not interested. The portals do not properly incentivize the patient either intellectually (providing enough data to prove useful) or financially.
FollowMyHealth makes it easy to do just that. Log in via your desktop or download our mobile app in the App Store or Google Play Store. You can also create an account when your doctor texts you a link to your care summary.
Reviewers felt that MyChart meets the needs of their business better than FollowMyHealth. When comparing quality of ongoing product support, reviewers felt that MyChart is the preferred option. For feature updates and roadmaps, our reviewers preferred the direction of MyChart over FollowMyHealth.
Allscripts LLCFollowMyHealth® is provided by Allscripts LLC. Allscripts is responsible for the portal's operation and security, and Allscripts' terms-of-use govern the use of the portal.
My Penn State Health is a convenient, secure website that makes it easy to communicate with your physicians, pay bills, and make appointments. Learn how to sign up and use this service to manage your health care records.
If you registered during your office visit, you should receive an email "invitation" to join the health portal. The link in this email message will take you to your registration information. If you do not see the message in your email inbox, you may want to check the junk or spam folder to see if it is there.
You can create your account online using the Self-Enroll process. Or you may sign up with the office staff during any visit to the Milton S. Hershey Medical Center or one of our Medical Group locations.
As always, parents and guardians can contact their family physician to discuss their child's medical situation, and can contact Penn State Hershey Medical Records office to obtain paper copies of medical records by providing proper identification.
parents of patients up to age 14 - consent from the child is required after their 14th birthday if they do not wish to have their own account, but provide the parents with access. See next question for details.
As we expand use of our electronic medical record system to all of our outpatient practices, more of your records will be available to you electronically. If you have been an inpatient or Emergency Department patient at Penn State Health Milton S. Hershey Medical Center, those records will be available to you online. Currently, My Health shows only selected parts of your medical record. Remember that your personal Penn State Hershey care providers can discuss any medical issues with you, including those not currently accessible in My Health.
Most lab test reports will be available online for you to view as they are released. Only tests performed at Penn State lab facilities will appear in your electronic health record.
If this happens, please contact our Health Information Services office at 717-531-1697 for assistance or ask to join My Penn State Health at your next visit.
Parents and caregivers of younger patients should contact their care provider office to sign up for portal access.
My Penn State Health is a secure website where you can conveniently manage your health care information related to your visits with Penn State Health providers.
Send a secure message to a care provider whenever you have a question. You’ll never lose track of this communication, as everything will be included in your permanent medical records.
My Penn State Health is a secure website where you can schedule appointments, email your health care provider, check test results, refill prescriptions and pay your bill.
Patients who are discharged home are given complete after-care instructions and prescriptions, as needed.
Penn State Health is committed to the safety of patients, staff, visitors and the general public. We are currently only permitting family/support persons to accompany patients within our facilities. One family/support person is permitted per adult inpatient visit per day. Two parents/guardians are permitted per pediatric inpatient visit per day. Per the visitation restriction policy, no visitors, aside from patient-designated family/support persons, are allowed at this time. View additional visitation information.
Provider List - outlines all providers (MD/DO/CRNP/PA/APCs) who are required to have their patients available on the Provider Portal. If your providers see patients at multiple locations, please add and identify those locations. If your practice utilizes direct secure email addresses, please also provide the provider’s direct secure email address. Direct secure email addresses allow us to also securely send you Patient Health Information (PHI). If you currently do not have direct secure email addresses and are interested, see your certified EHR software vendor. For more information, see https://www.directtrust.org/what-we-do, Direct Secure Messaging section.
Account Request Form - provides the Health Information Management team the information needed to provide an individual access to the Provider Portal.
Access and Confidentiality Agreement - the Access and Confidentiality Agreement defines the responsibilities and obligations of each party in regard to Penn State Health’s clinical information system. To be signed by one of the practice partners with signatory authority.