pella regional health patient portal

How do I enroll in the Pella health portal?

If you are a patient at any of our Pella Regional Health Center locations and have not yet enrolled for the portal, we are able to enroll you. For enrollment assistance or support questions you may e-mail or call. E-mail us at myportal@pellahealth.org. Please provide your full name, date of birth and phone number.

Why choose Pella regional health center?

Pella Regional Health Center is one of only twelve 5-star hospitals in the state of Iowa rated for overall hospital quality from the Centers for Medicare and Medicaid Services (CMS). How can we help you? Doctors' Day is coming up on March 30. If you would like to send a thank you note to your provider, click on the link below.

Do the Pella regional walk-in clinics use clockwise online schedules?

The Pella Regional Walk-In clinics will continue to utilize Clockwise online scheduling. Pella Regional Health Center is one of only twelve 5-star hospitals in the state of Iowa rated for overall hospital quality from the Centers for Medicare and Medicaid Services (CMS).

What browser should I use to access the my Pella portal?

Please use Chrome, Edge, Firefox or Safari as your default browser. THE MY PELLA HEALTH PATIENT PORTAL SHOULD NEVER BE USED FOR URGENT MATTERS. The anticipated response time to electronic messages is two business days.

Who signs the authorization for a patient?

The authorization must be signed by the patient or the patient’s legal representative. Legal guardian or person with durable power of attorney documentation required. HIM reserves the right to contact the patient/requestor to validate the authorization before releasing the records.

Where is the HIM department located?

HIM is available from 7:30-4:00 pm Monday- Friday, excluding holidays. The HIM Department is located on the main level of the hospital near the Business Office.

How to contact my portal at pellahealth?

Contact our staff at myportal@pellahealth.org or call 641-628-6792.

What is My Pella Health?

My Pella Health is an online service providing you with instant access to your personal health information. It also helps you keep in touch with your health care team. All you need is a computer with Internet access. Once you’ve set up your account, you’re ready to go.

Is there a mobile app for viewing My Pella Health information?

Yes, you will need to download the "Meditech MHealth" app. From there, use the "My Recent Portals" dropdown menu and search for Pella Regional Health Center by selecting Iowa from the "US States" menu. After selecting Pella Regional Health Center, please login to the app by using your portal username and password.

How to reset Pella Health password?

Simply click the “Forgot Logon ID or Logon Password” link on the log-in page to reset your password online. You will need your My Pella Health ID, email address and answers to your security questions. If this does not work, please contact our staff at myportal@pellahealth.org or call 641-628-6792. You can also stop in or call your local medical clinic for help.

How to send a message to Pella Health?

1. Log into your My Pella Health Patient Portal. 2. Click on the Messages icon on the portal home page. 3. Click on Send Message (right hand side of page) 4. View the “To” line for your provider’s name; if you don’t see it, click on the drop down arrow for more names. 5.

Can you view your medical records with proxy access?

With the consent of another patient, such as your spouse or parents, you can view their medical records with proxy access. Parents can also view medical records for their children under age 13.

Do I have to come to Pella Regional Health Center to sign up?

Yes. In order for us to ensure compliance with HIPAA regulations, you must present your ID in person.