pekin hospital patient portal

What are the patient portals and how do they work?

Our patient portals are a convenient way to securely view your personal health information and interact with Penn State Health. They play a key role in your heath care - providing a 24/7 connection to the information you need to make better decisions.

How do I register as a patient on the portal?

• Patients must provide an e-mail address when they are being registered. • Patients must complete a Portal Registration Form. • Patients may grant Proxy access to another individual by completing a Portal Registration Form-Proxy section. • Patients will receive a one-time login access by e-mail.

Can the patient portal diagnose a medical condition or emergency?

The Patient Portal is not intended to help diagnose a medical condition, provide any sort of treatment advice, or emergency help. If you are experiencing a medical emergency, you should be seen by the Emergency Department or you should call 911. Diagnosis can only be made and treatment provided after the patient has seen a doctor.

Questions about your bill?

The UntityPoint Health - Pekin Billing Department is interested in your questions, comments and suggestions. Call us today at (309) 353-0400.

Financial Assistance

Financial assistance may be available. For more information on financial assistance policies or to fill out an application, click here.

My Penn State Health

A patient will use this portal, if you have been hospitalized at Hampden Medical Center, Milton S. Hershey Medical Center or St. Joseph Medical Center. Most patients who attend a Penn State Health Medical Group in Dauphin and Cumberland counties will use this portal. Please call your outpatient clinic to verify.

MyChart

Patients of Holy Spirit Medical Center, or any of their outpatient clinics, will use MyChart as their patient portal. View participating clinics.

IQ Health

Patients who live in Berks County, and who have attended a Penn State Health outpatient clinic in this area, will use this portal. View participating clinics.

Care Space (Andrews Patel)

Patients of Andrews Patel will use Care Space as their patient portal.

Your Health File (All About Children)

Patients of All About Children will use Your Health File as their patient portal.

Follow My Health Berks Cardiology

Patients of Berks Cardiology will use Follow My Health as their patient portal.

healow (PCCMA)

Patients of Penn State Health Medical Group – Pulmonary (PCCMA) will use healow as their patient portal.

What is the Patient Portal?

The Patient Portal is not intended to help diagnose a medical condition, provide any sort of treatment advice, or emergency help. If you are experiencing a medical emergency, you should be seen by the Emergency Department or you should call 911.

What is proxy access?

A proxy access is granted for three patient types: 1). Parents or legal guardians of minors up to the age of 12. 2). Parents or legal guardians for patients with mental or physical impairments. 3). Adult to adult patients.

What is the phone number for HIM?

If you did not provide your e-mail address while being registered, please call HIM department, 304-487-7257, Monday-Friday. 8:00 a.m. – 4:30 p.m. and provide your e-mail address. Your e-mail address will be added to your account information. Once this information is added, you can self-enroll at your convenience.

Is proxy access protected by HIPAA?

The person authorized to have proxy access to your records is not covered under HIPAA and is not subject to federal health information privacy laws. If that person intentionally or unintentionally discloses health information about you, that information might no longer be protected by privacy regulations.

Understanding Your Bill

Billing Address (Guarantor): The person designated to receive the monthly billing statements. This person is responsible for coordinating the billing, payment and insurance coverage for the account.

Contact Our Billing Processor

If you have any questions regarding your hospital or clinic bill, please call 1-844-849-1260.