pediatric associates of springfield patient portal

Why choose Pediatric Associates of Springfield?

Serving the health and well-being of Springfield children and adolescents since 1972. At Pediatric Associates of Springfield, our top priority is helping children be as physically and emotionally healthy as possible. That’s why our experts are available 365 days a year and offer a wide variety of services.

Why choose Pediatric Associates of Hampden County?

Welcome to Pediatric Associates of Hampden County, where our mission is to provide professional, compassionate, and comprehensive care to infants, children and adolescents. We strive to establish an accessible medical home in which our culturally diverse patients can be cared for in a confidential, respectful and friendly environment.

What is the patient portal and how do I access it?

Our patient portal gives parents, legal guardians and patients 13 years of age or older access to their children’s or their own health records. To obtain a username and password, please provide your email address to our office staff. You can do this by calling us or ask us at your next appointment.

How do I request a prescription refill from my pediatrician?

Click herefor instructions on sending messages to your Pediatricians office with photo and video attachments Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days Request prescription refills Send a refill request for any of your refillable medications Pay your bill

When was Pediatric Associates founded?from jobs.pediatricassociates.com

Established in 1955 , Pediatric Associates has grown to become one of the largest Pediatric groups in the country. Joining our team will offer you a great work environment, comprehensive benefits, competitive salaries, tremendous growth opportunities and much more.

What is the number for Springfield Clinic?from springfieldclinic.com

When questions arise regarding your little one, don’t hesitate to reach out to your pediatrician or call the Springfield Clinic TeleNurse 217.528.7541 available 24 hours a day, 365 days a year.

What is pediatric medical care?from springfieldclinic.com

Pediatric physicians offer long-term management for children with chronic illnesses by providing referrals for sub-specialty consultations and other care coordinated through specialists, schools and community services.

Do daycares require physicals?from springfieldclinic.com

Daycares, preschools and schools require routine updates for admission and sports participation. We encourage parents to schedule annual, sports physicals and school (kindergarten, sixth and ninth grades) physicals as early as possible during the always busy back-to-school time-frame.

IMPORTANT!

There is a recall on some formula - some Similac, Alimentum and Elacare formula have been recalled due to concern for potential bacteria contamination. No cases have been definitively found, but to be safe, some lots from one manufacturer have been recalled. Check the lot numbers and get more information here:

Office updates

Your child’s health and well-being are our top priority. Learn about our new office policies designed to keep you and your family safe.

Like us on Facebook!

Follow and like us on social media to stay up-to-date with our latest news and announcements.

COVID-19 vaccine update

We are excited to announce that we are expecting the arrival of the Pfizer COVID-19 vaccine for ages 6 months to age 4 years this week in our Westfield office.

Two new physicians starting this summer!

Karen Conway, MD will be joining PAHC on June 27, 2022 and will be seeing patients in our Westfield office. Christa Morris, MD will be joining PAHC on August 1, 2022 and seeing patients in our West Springfield office.

Retirement

Dr. Albert J. Callahan III announces retirement from Pediatric Associates of Hampden County

Updated! Earlier start date

PAHC, like many other medical practices, has continued to change in response to the COVID pandemic, including when and how we see patients. Return to school and Fall weather coming also tend to increase the number of children that need to be seen for respiratory infections like cough and runny nose, fever and generally feeling ill.

Enroll In Our Improved Patient Portal Experience

Our patient portal has moved to a better, more user-friendly format through myhealthrecord.com. We believe you will find this tool to be very useful in contacting us, and in navigating the care of your child. Please see the features below, and get started on your improved connection with us!

Schedule non-urgent appointments

Avoid phone time and “phone tag” to schedule your child’s checkup. With our portal you can request an appointment with your child’s physician on a day/time that is convenient for you.

Request non-urgent refills

Again avoid the phone tree and get refills done in a timely manner. Our staff will send your request to your child’s doctor who will refill the prescription within three business days.

Update your contact information or insurance coverage

Save yourself some extra time and work when you visit us, and update any changes in your address, phone number, or insurance information through the patient portal.

What is a participating provider?from paddallas.com

As a participating network provider, the provider has contracted with the managed care health plan or “Network” to provide services at a negotiated fee which is typically less than the provider’s billed charge. The negotiated fee or “Contract/Network Discount” is provided to the provider and patient, in a statement referred to as the “Explanation of Benefits”, upon processing of the insurance claim. In addition to any discount, the explanation of benefits will include payment made by the insurance company, any patient amount owed for the services such as co-pays, coinsurance, deductibles and non-covered services. It is important that patients review these statements carefully to insure claims are paid according to the patient’s benefits and plan coverage. The amount noted in the patient responsibility does not include payments already made to the provider for the services. This would mean if the amount shown in the patient responsibility was already paid to the provider, additional payment should not be due to the provider.

How to get itemized receipt for PAD?from paddallas.com

An itemized receipt is provided by PAD at the time of check out. Additional copies may be obtained by contacting the appropriate account representative, in our Billing Office. This receipt is required when submitting a claim to the patient’s insurance company for reimbursement. Most insurance companies require a claim form be completed and submitted to the insurance company along with the itemized receipt. Claim forms can usually be obtained from the employer or insurance company by requesting via the telephone or downloading from the insurance company’s website. The address for submitting claims can typically be found on the insurance card or in the plan benefit booklet provided by the health plan.

What does PAD do?from paddallas.com

PAD files insurance claims for all health plans in which we participate. If PAD does not participate with your health plan, payment is due at the time services are rendered for treatment in the office and the patient must file insurance for reimbursement. As a courtesy, PAD will file insurance for hospital services, regardless of plan participation.

Why do health plans require pre-authorization?from paddallas.com

Some health plans require insurance referrals or pre-authorizations in order to receive treatment from a specialist or for special services or medications. It is the responsibility of the patient to know their benefits and request the required referral or pre-authorization prior to receiving the services for which the referral or authorization is needed.

What is the approved payment method for 2021?from paddallas.com

Approved methods of payment are VISA, Mastercard, American Express, Discover and personal checks.

Do patient responsibility statements include payments already made to the provider?from paddallas.com

The amount noted in the patient responsibility does not include payments already made to the provider for the services.

Who is required to sign a medical release form?from paddallas.com

A parent or legal guardian will be required to sign the Medical Release Form when the patient is a minor. No other persons will be permitted to sign a record release in lieu of patients without a court order or similar legal directive.

What is an independent pediatric office?from nkypg.com

As an independent Pediatric specialty office, we pride ourselves in developing a cooperative working relationship with parents and families as we work together to provide your child with the highest quality healthcare for his or her specific needs.

Who is Northern Kentucky Pediatric Group?from nkypg.com

Northern Kentucky Pediatric Group was founded in 1981. It was formed by two well-known local Pediatricians, Dr. Frederick Stine (1914-2008) and Dr. Thomas Heavern (1933-1986). Their combined knowledge and love for children created the foundation and building blocks for Northern Kentucky Pediatric Group.