pediatric associates of charlottesville patient portal

Why choose Pediatric Associates of Charlottesville?

Welcome to Pediatric Associates of Charlottesville, where you’ll find healthcare professionals and staff dedicated to providing you with the highest level of quality care… personal, considerate, sensitive, and knowledgeable. Our highest priority is you. Your comfort.

How do I sign up for patient portal?

Our patient portal is a secure online website that gives our patients convenient 24-hour access to personal health information from anywhere with an Internet connection. You must contact our office by phone at (207) 784-5782 to sign up for patient portal.

Who is eligible to use the patient portal?

Our Patient Portal allows biological parents and parents of legally adopted children who are established patients of this practice that are minors (17 years of age and younger), established patients 18 years of age and older, established patients who are minors that are legally caring for themselves to view health information such as:

What is a participating provider?from paddallas.com

As a participating network provider, the provider has contracted with the managed care health plan or “Network” to provide services at a negotiated fee which is typically less than the provider’s billed charge. The negotiated fee or “Contract/Network Discount” is provided to the provider and patient, in a statement referred to as the “Explanation of Benefits”, upon processing of the insurance claim. In addition to any discount, the explanation of benefits will include payment made by the insurance company, any patient amount owed for the services such as co-pays, coinsurance, deductibles and non-covered services. It is important that patients review these statements carefully to insure claims are paid according to the patient’s benefits and plan coverage. The amount noted in the patient responsibility does not include payments already made to the provider for the services. This would mean if the amount shown in the patient responsibility was already paid to the provider, additional payment should not be due to the provider.

What does PAD do?from paddallas.com

PAD files insurance claims for all health plans in which we participate. If PAD does not participate with your health plan, payment is due at the time services are rendered for treatment in the office and the patient must file insurance for reimbursement. As a courtesy, PAD will file insurance for hospital services, regardless of plan participation.

How to get itemized receipt for PAD?from paddallas.com

An itemized receipt is provided by PAD at the time of check out. Additional copies may be obtained by contacting the appropriate account representative, in our Billing Office. This receipt is required when submitting a claim to the patient’s insurance company for reimbursement. Most insurance companies require a claim form be completed and submitted to the insurance company along with the itemized receipt. Claim forms can usually be obtained from the employer or insurance company by requesting via the telephone or downloading from the insurance company’s website. The address for submitting claims can typically be found on the insurance card or in the plan benefit booklet provided by the health plan.

Why do health plans require pre-authorization?from paddallas.com

Some health plans require insurance referrals or pre-authorizations in order to receive treatment from a specialist or for special services or medications. It is the responsibility of the patient to know their benefits and request the required referral or pre-authorization prior to receiving the services for which the referral or authorization is needed.

Does PAD file for hospital?from paddallas.com

As a courtesy, PAD will file insurance for hospital services, regardless of plan participation. Patient amounts due for hospital services after insurance, will be billed to the patient once insurance has been processed.

Do patient responsibility statements include payments already made to the provider?from paddallas.com

The amount noted in the patient responsibility does not include payments already made to the provider for the services.

Who is required to sign a medical release form?from paddallas.com

A parent or legal guardian will be required to sign the Medical Release Form when the patient is a minor. No other persons will be permitted to sign a record release in lieu of patients without a court order or similar legal directive.

Who is Northern Kentucky Pediatric Group?from nkypg.com

Northern Kentucky Pediatric Group was founded in 1981. It was formed by two well-known local Pediatricians, Dr. Frederick Stine (1914-2008) and Dr. Thomas Heavern (1933-1986). Their combined knowledge and love for children created the foundation and building blocks for Northern Kentucky Pediatric Group.

What is an independent pediatric office?from nkypg.com

As an independent Pediatric specialty office, we pride ourselves in developing a cooperative working relationship with parents and families as we work together to provide your child with the highest quality healthcare for his or her specific needs.

Why choose Pediatric Associates?

Our pediatricians are on staff at most major hospitals and our practice accepts most insurance carriers. “I love that Pediatric Associates is open 365 days a year, have after hours appointments, and that you can schedule appointments online, even same day appointments.

How do I register to use the patient portal?

We are excited to bring you our patient portal. Before using the portal for the first time you will need to register using a PIN obtained from our office. If you do not have a PIN please email us at [email protected] and we will email you a pin and instructions.

How do I edit my account information in the portal?

To edit your account information, go to “My Chart” on the left panel and select “Summary”. From here there is an “edit” button that will allow changes. Sometimes a provider or nurse will tell you they are sending information as a follow up to a visit or conversation. This helpful information is sent to the portal for you, for future reference.

Have you used our new Patient Portal?

Our patient portal has been redesigned to a format that makes it easier to navigate your child’s health information.

Here are some of the things you can take advantage of through the Patient Portal

Access vaccine records, growth charts, lab results, and listings of medications and allergies