pcc patient portal

How do you set up a patient portal?

Aug 25, 2016 · MyPCC, our patient portal, is a secure online website that gives patients easy 24-hour access to personal health information from anywhere with an internet connection. With a MyPCC account, you can access this information through the PCC website. You will log into the portal using a secure username and password.

How to access patient portal?

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. + Who can use the Patient Portal?

How to use a patient portal?

Jan 26, 2022 · If you discover a message from a patient after leaving the office, mobile accessibility to your patient portal enables physicians to not only get the message straight away but respond in appropriate cases. PCC patient portal users can access the portal and patients’ charts through their mobile devices via PocketPCC.

How to create a patient portal account?

May 18, 2021 · Learn everything you need to know to get started with PCC's patient portal in your practice. If your front desk staff watches this video, they'll know how to create user accounts, attach patient records to those accounts, send any document through the portal, and even learn a little about messaging and configuration options.

What is patient portal?

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online.

How to reset password on patient portal?

Sign in to the Patient Portal, go to Security Settings, and reset your password. Click Forgot your password on the sign-in page and enter your email address to request a password reset email. Contact your provider's office and request a password reset email.

Can a patient register for the Patient Portal?

Any active patient may be eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members' health information.

What is family access?

A family access account allows you to access multiple patients' information using one Patient Portal account. If you are a patient at the practice, you can also view your own information using the same account. Your access level to each patient is managed by the patient or by the practice.

Can you make your test results available on the patient portal?

It is at your provider's discretion to make test results available. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. Only test results which are considered appropriate for release will be accessible through the Patient Portal.

What is SSL encryption?

This secure connection utilizes industry standard Secure Socket Layer (SSL) encryption to ensure secure data transmission as well as server-side digital certificate authentication. To prohibit unauthorized access, all medical information is stored behind our firewall in our electronic medical record system.

Can family members sign in to separate accounts?

Family members cannot sign in to separate accounts using the same e-mail address. Instead, you can set up a family access account so that one family member has access to both family members' information. Refer to "What is a family access account?" and "How do I create a family access account?" for more information.

What happens when a family pays their bill in the patient portal?

When a family pays their bill in the patient portal, PCC can automatically post that payment to the account. Your PCC system will apply the payment toward the portal user’s associated Billing Account, from oldest to newest charges. If an over-payment is made, the account will receive a credit.

Where does Bluepay send receipts?

Whenever a family makes a payment, BluePay sends receipts to the email address that the portal user entered on the payment screen . Your practice can opt to receive copies of each receipt email.

Can I use more than one credit card on a portal?

Portal users with more than one credit card stored will choose one card to be the “preferred” card. When a portal user makes a payment, their preferred card will be selected by default. The user can select a different card for the current payment by clicking the drop-down and choosing another stored card.

Can you use PCC account number to pay outstanding charges?

Once you have a payment record in hand, you can compare it with your payment deposits from BluePay, and post appropriate payments in Practice Management. You can use the PCC account number to quickly jump to the correct account and apply the payment to outstanding charges.

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