patient source login

Is the patient source portal no longer supported?

Thank you for your support during the updates to our portal. Please be advised as of Monday 6/13/22 at 1:30pm ET this URL (new.patient-source.com) is no longer supported. If you have any questions, please email ptsourceops.patient-source.com or contact us at 518-881-4105.

What can ptsource do for You?

With ptSource, your patients have 24/7/365 access to your practice through our safe, secure, and modern communication channels. The following service categories are available to best match your practice’s patient engagement needs.

What is MyMy CareSource®?

My CareSource®, your personal online account. Get the most out of your member experience.*

Message Management

With our Message Management service, ptSource streamlines your patient engagement process through secure, multi-channel communication. Our trained patient engagement specialists take and send messages for your practice and providers.

No-Show Management

The No-Show Management service promotes fuller schedules by reducing no-show rates through delivering appointment reminders to patients. Through accessing appointment history and patient information, we can target patients who are most at risk to miss appointments.

Appointment Management

Our Appointment Management service improves access to your practice by giving your patients the ability to make appointments anytime. Our patient engagement specialists can make, reschedule, cancel, and confirm appointments on behalf of your practice.

Mobile devices function as a digital wallet

By adding a debit or a credit card into your mobile payment app, it is possible to make payment transactions for services and goods using your mobile device just like you would when using a terminal to transact.

Pay with ease

Most retailers do accept contactless payments with more shops integrating these payment terminals daily. The number of shops that accept mobile payments has increased over time and will continue to do so in the coming years.

What is provider portal?from providerportal.caresource.com

The Provider Portal makes it easier for you to work with us 24/7. It has critical information and tools to save your practice time.

Can you update prior authorization on CareSource?from providerportal.caresource.com

In addition to initiating your prior authorization request through the provider portal, you can now submit requests to update your authorization requests. For example, you will now be able to add additional documentation or change dates of service. Additional information can be found in the prior authorization section on the portal.

Does CareSource have ICD-10?from providerportal.caresource.com

CareSource has partnered with Pulse8 and we are offering on line ICD-10-CM diagnosis coding and Risk Adjustment education sessions and webinars. The Webinar details:

Are You a Member?from caresource.com

Get quick access to prescription coverage, find a doctor or provider, use health and educational tools, and discover what you can do with your My CareSource ® account.