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What does the Patient Assistance Program provide?

Our programs provide financial assistance with copays and prescriptions, health insurance premiums, infusion and nursing services, ancillary costs, travel costs, and more – all at no cost to you. In 2020, our patient assistance programs helped 15,000 patients receive financial help.

How do I book an appointment with patient services?

Using the Patient Services website on your computer or mobile, you can: You can register to book appointments using a quick and simple online process. Completing the full registration process later opens up access to all online services, Create an account and get started today.

What types of documents can I upload to my Patient Portal?

This may include fuel, ambulance services, lodging, and public transportation. Easily upload documents through your patient portal. Don’t have a portal? Click below to create one.

How do I submit documents on my patient’s behalf?

Use our upload tool to easily submit application documents on your patient’s behalf, including income, medical statements, and insurance cards. PSI offers financial support for a variety of chronic illnesses.

What is patient services?

Patient Services, Inc. provides peace of mind to patients with rare and chronic illnesses through multiple financial assistance services. Our patient assistance programs help patients by

What is patient assistance?

If you’re living with a rare or chronic disease, our patient assistance programs are designed to support you. Our programs provide financial assistance with copays and prescriptions, health insurance premiums, infusion and nursing services, ancillary costs, travel costs, and more – all at no cost to you.

What is an infusion and nursing service?

Infusion and Nursing Services assists with costs associated with the infusion of FDA approved and indicated treatment and nursing services for the program diagnosis.

What is an ancillary assistance?

Ancillary assistance includes a wide range of healthcare services to support treatment for the program diagnosis. This may include out of pockets costs for medical visits, hospitalizations, laboratory testing, durable medical equipment, etc.

When is correspondence sent to the patient?

Correspondence is sent to the patient once eligibility determination has been made. The patient may contact PSI to speak with a representative.

How long does it take to file a PSI claim?

PSI has a 4-month time ly filing limit for eligible claims or payments. Claims must be received within 4 months of the eligible date of service to be considered for payment. If you have any additional questions or concerns, please contact us directly at (800) 366-7741.

Does PSI communicate with patients?

PSI communicates directly with the patient regarding payments and assistance. Please contact the patient for payment information.

Can a pharmacy submit a claim electronically?

Pharmacy claims may be submitted electronically for approved patients. Pharmacies must be contracted with our PBM vendor to submit electronic claims for pharmacy billing of eligible medication copays. Some helpful billing information is below.

Does PSI offer assistance?

PSI offers several assistance types, dependent upon the program. View more about our assistance types.

Do you need a medical statement for assistance?

Patient must have an eligible diagnosis. A medical statement may be required for specific assistance types.

Does PSI provide information to pharmacy?

PSI may only provide very limited information to the pharmacy or provider. Correspondence is sent to the patient once eligibility determination has been made.

Founded by patients for patients

Accessia Health - formerly Patient Services, Incorporated - pioneered the patient assistance model for people living with chronic illness. We offer healthcare education, financial assistance, specialized legal services and case management.

What to expect

While we’re transitioning to our new name and new brand, it’s important to us that you know our existing website will remain fully functional and fully supported. Please continue using it as you normally would. We’ll do our best to keep you updated in the meantime .

How to get a copy of my PSI card?

For Copayment assistance, a PSI pharmacy benefit card is mailed to you upon approval. To request another copy, call us at ( 800) 366-7741. In addition to your PSI ID number, below is the information that is on your pharmacy benefit card and needed for your pharmacy to process a claim

How long does it take for PSI to send notification?

The review timeframe may vary by program. Notification will be sent to the patient 30 days prior to the due date.

Where do you have to be to qualify for PSI?

To be eligible for PSI assistance, you must legally reside in the US or one its territories and receive treatment from a US provider.