patient portal@healthtronicsnet

How do I access the patient portal?

Once there, click “Patient Portal” in the top right-hand corner of the homepage. You’ll be directed to the correct portal, either TOL or MHS GENESIS. Last Updated 7/27/2021

What can HealthTronics do for You?

Optimizing Clinical Outcomes. Improving Financial Performance. HealthTronics serves more than 3,500 physicians and 2,000 healthcare facilities by providing access to mobile surgical equipment, expert technologists & innovative operational platforms, resulting in cost-efficient and clinically effective solutions.

What is the new MHS Genesis patient portal?

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

What if I’m having issues logging into my Patient Portal?

If you’re having issues locating your patient portal, the portal locator will help you find it. If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

What is a secure patient portal?

The Secure Patient Portal is a secure system designed to help you manage your individual or family health care online. Using these online systems, you can:

What is a TOL portal?

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

What happens if you move back to a non-MHS location?

If you move back to a non-MHS GENESIS location, you’ll resume use of the TOL Secure Patient Portal for all secure actions (appointing, viewing health data, prescription refills, secure messaging).

What is MHS Genesis?

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Can you see your health records in MHS?

As soon as your record is created, you’ll be able to see your health data in MHS GENESIS.