patient portal wihd

How will Westchester Health Use my information on the patient portal?

Westchester Health will access and use your information on the Patient Portal in accordance with the Westchester Health Patient Portal Consent Form which you must complete in order to access the portal and Westchester Health’s Notice of Privacy Practices.

Who is in charge of the patient portal?

The Patient Portal is administered and maintained by NextGen Healthcare Information Systems, LLC (“NextGen”) on behalf of Westchester Health. How is the Patient Portal secure? Your security is important to us.

What is the WCAG link in the patient portal?

The WCAG link (Web Content Accessibility Guidelines) is a text-only version of the Patient Portal that allows patients with certain disabilities to more easily navigate and access their health care data. Valley is committed to providing rapid access to your healthcare records and results.

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

The Valley Hospital Patient Portal

Retrieve Valley Hospital-related medical information such as lab results, diagnostic imaging results, medications received while in the hospital, and a record of appointments for hospital services. You'll be asked at the time of your registration if you would like to sign up.

Valley Medical Group Patient Portal

Access your medical history, pay your bills, view summaries of your appointments, send secure messages to Valley Medical Group providers, review prescriptions and more.

Fertility Center Portal: eIVF

eIVF is an easy-to-use online system for managing care received from The Valley Hospital Fertility Center.

The Cures Act

Valley is committed to providing rapid access to your healthcare records and results. Read frequently asked questions regarding the 21st Century Cures Act.

Benefits for Patients

The Patient Portal helps patients access their updated records, anytime and anywhere, with secure access to charts, lab results, radiology reports, messages and statements.

Check-in KIOSK

CureMD KIOSK allows patients to quickly and easily check-in at the front desk, pay their co-payments using a credit card, scan insurance ID cards, and update their photo and demographics information. Our KIOSK automatically synchronizes with CureMD EHR, allowing for real-time information status updates with regard to patient arrivals and payments.

What is patient portal?

The Patient Portal is a secure, confidential and easy to use website that gives patients 24 hour access to their medical records. It uses the latest encryption technology to deliver secure communication between patients and providers. The Patient Portal is administered and maintained by NextGen Healthcare Information Systems, LLC (“NextGen”) on behalf of Westchester Health.

What is the phone number for the Patient Portal?

The Patient Portal Support Team can be contacted during normal business hours at (914) 232-1919 Option #3 for assistance in any of your questions regarding the Patient Portal.

How does Westchester Health use patient information?

Westchester Health will access and use your information on the Patient Portal in accordance with the Westchester Health Patient Portal Consent Form which you must complete in order to access the portal and Westchester Health’s Notice of Privacy Practices . As a summary, Westchester Health may use your information in order to facilitate scheduling, billing, and your treatment, as well as to communicate with you about your care.

Why do adults need to sign the Patient Portal Care Manager form?

Due to the sensitive nature of medical information each adult patient must complete and sign our Patient Portal Care Manager Form for Adults to grant access to each other’s Portal accounts.

What is the number for the WHM portal?

For any questions please contact the portal support team at:#N#(914) 232-1919 - Option 3, during our business hours Monday thru Friday 8:00 am – 4:30 pm or#N#email us at WHM-Portal@northwell.edu

What age can you access information?

Access to information for patients under the age of 12 is permitted by the child’s personal representative. Access to information for children ages 12 to 18 is also permitted by a child’s representative, but is limited to appointment requests only. Access to another adult’s information (18 or older) can only be done under the following conditions:

Can you use the Patient Portal 24/7?

Although you can access the Patient Portal 24/7, incoming messages from patients are only monitored by Westchester Health staff during our normal business hours. Therefore, please do not use the Patient Portal for any urgent issues, or in emergency situations. In those cases, you should either call our office, or in the event of an emergency you should call 911 and/or go to the appropriate setting (urgent care or emergency room).