patient portal west valley

How do I contact the Valley Medical Group patient portal?

Email us at p ortalfeedback@valleyhealth.com. Access your medical history, pay your bills, view summaries of your appointments, send secure messages to Valley Medical Group providers, review prescriptions and more. Have questions about using the Valley Medical Group patient portal? Watch our quick video.

What is the WCAG link for the valley patient portal?

For The Valley Hospital Patient Portal: The WCAG link (Web Content Accessibility Guidelines) is a text-only version of the Patient Portal that allows patients with certain disabilities to more easily navigate and access their health care data. Valley is committed to providing rapid access to your healthcare records and results.

What is the patient portal?

The Patient Portal is a safe, secure, and easy-to-use website and mobile app platform that offers you 24/7 access to your health information from the comfort and privacy of your own home or office. Complete necessary forms prior to visit. Request to schedule an appointment.

What is the RWJBarnabas Health Patient Portal?

The RWJBarnabas Health Patient Portal is a free service that provides convenient access to your personal health care information in a secure online environment. With the patient portal, you can view select test results, access your medical records and track your health information.

Welcome Patients And Visitors

We put patients first at West Valley Medical Center in Caldwell. We sincerely care for every patient and their family members as if they were part of our family. We do our best to anticipate and meet your individual needs while making you as comfortable as possible.

Mission Statement

Above all else, we are committed to the care and improvement of human life. In recognition of this commitment, we strive to deliver high-quality, cost-effective health care in the communities we serve.

Values Statement

In pursuit of our mission, we believe the following value statements are essential and timeless:

Our Promise to You

Here at West Valley Medical Center, we have a “Caring Model” designed with the sole purpose of improving our patients’ experiences.

What is Valley Medical Group's Patient and Family Advisory Council?from vmgma.com

This is a group of concerned patients and their supporters who will meet quarterly to provide us with ideas, advice, and feedback about the care we provide. It is our hope that with your involvement and engagement, we can make the experience of getting care at VMG easier, safer, and more useful for you and those you love. If you are interested in serving, please click on the Patient and Family Advisory Council tab in the purple banner on the top of our web page vmgma.com or email pfac@vmgma.com.

What level is Valley Medical Group?from vmgma.com

Valley Medical Group (VMG) has been certified by the National Committee for Quality Assurance as a Level III Patient - Centered Medical Home.

What is primary care at VMG?from vmgma.com

At VMG, you select a primary care practitioner as your first stop for any preventative or acute care. Your primary care practitioner will, over time, get to know you and your family, your preferences and values for medical care, and be in the best position to provide education, support, encouragement, and care whenever necessary.

When will masks be required at Valley Medical Group?from vmgma.com

Masks/face coverings will continue to be required for both vaccinated and unvaccinated individuals at all times at Valley Medical Group effective May 29,th in accordance with the order by the Governor of the Commonwealth of Massachusetts.

When will Valley Medical Group lab results be released?from vmgma.com

Finally, as of October 1, 2021, all laboratory and pathology results performed at Valley Medical Group laboratories will be made available to you on the portal at the same time they are released to your provider. We think this information belongs to you and expect this will improve how quickly you get your results, and will serve as a safeguard to be sure you know what is going on with your health.

Is Valley Medical Group racially responsive?from vmgma.com

Valley Medical Group, for its part, has committed to a Climate Survey and Interrupting Racism trainings for our whole staff to root racism out of public health and provide culturally sensitive and proactive, racially responsive care to all our patients.

Can you see lab results on a lab portal?from eastvalleyprimarycarephysicians.com

We can only display results of tests done at our preferred lab, and only when they are ordered by our doctors. If you have lab work done by another lab or another doctor, it will NOT be available on the portal.

Does the portal track immunizations?from eastvalleyprimarycarephysicians.com

The portal tries to track overdu e tests and immunizations, but it can only do this if the information has been entered into our system.

Can patients access the portal without difficulty?from eastvalleyprimarycarephysicians.com

The vast majority of our patients access the portal without any difficulty . So when problems occur, we are confident they are due to technical problems on the patient's side. Unfortunately, we are not trained to solve those problems. Please follow the suggestions on this website before calling for help. These are the same suggestions that our staff will offer.

How to enroll in the patient portal?

To enroll in the patient portal, you must receive services at one of our locations. To create an account, you may self-enroll here. Alternatively, you may contact the location where you received care and tell them you would like to make an account. Registration requires an email and a valid ID.

How are messages sent to your provider's office transferred?

All messages sent to your provider’s office are transferred via a secure server compliant with HIPAA standards.

What is the RWJBarnabas portal?

The RWJBarnabas Health Patient Portal is a free service that provides convenient access to your personal health care information in a secure online environment. With the patient portal, you can view select test results, access your medical records and track your health information.

Can you access read only medical records?

At the hospital patient portal, you can access read-only medical information through our secure server. This includes educational materials, information on your current medications, allergies, immunizations, health issues, and lab test results. All information is pulled directly from your electronic health records. Due to the sensitive nature of radiology and pathology test results, these are not available on the patient portal and must be obtained through the hospital’s Health Information Department.

Is RWJBarnabas Health a centralized portal?

RWJBarnabas Health is in the process transitioning all of our hospitals to a centralized patient portal called MyChart where all hospitals’ records will eventually be contained within one system for your convenience. Please be assured that you will always have access to your medical records.