patient portal visual eyes

How can visual-eyes help your practice?

With the help of your dedicated practice consultant, even the most technologically challenged users can familiarize themselves with each module. Simply put, Visual-Eyes offers easy and efficient practice management systems customized to meet the exact needs of your practice.

What is the customer service like at Visual-Eyes?

Customer Service is amazing! Your technical staff always find a solution or fix our issues quickly. The biggest advantages of Visual-Eyes are the continued reliability, the user-friendly interface, and efficiency within the exam module.

How do I log in to the patient portal?

You will need to enter and confirm a password that is 8 characters long and contains upper and lower-case letters as well as numbers. You can select a security question and provide the answer to confirm your identity if you forget your password and need to reset it. You should now be logged into the Patient Portal.

How do I register to use visionpoint Eye Center?

To Register, enter the email address on record at VisionPoint Eye Center. Select Next. A validation code will be sent to your email address. Enter that code and your birthday. Select Next. If you do not see the email in your inbox, please check your Spam and Junk folders.

Visual-Eyes COVID-19 Policy

At Visual-Eyes, we are monitoring the situation with COVID-19 closely, and have taken measures to remain operational. Our teams will continue to work as normal, using remote technology where required, and customer support will be unaffected.

What Makes Us Different

Each optometry practice functions differently and has individual needs. At Visual-Eyes, we believe in equipping your office with a flexible software solution designed to meet those needs. Our modular system allows you to select only the features that best suit your practice.

Visual-Eyes Services

Our highly-skilled consultants work with you to ­implement Visual-­Eyes, meeting your clinic’s unique needs.

Step 1

When you access the Patient Portal for the first time, you will be asked to sign in. If you have not registered, select Not Registered?

Step 2

To Register, enter the email address on record at VisionPoint Eye Center. Select Next.

Step 3

A validation code will be sent to your email address. Enter that code and your birthday. Select Next.

Step 4

You will need to enter and confirm a password that is 8 characters long and contains upper and lower-case letters as well as numbers.

Step 5

You should now be logged into the Patient Portal. If you need further assistance please call us at 309.662.7700.

What is a zoster eye study?

The Zoster Eye Disease Study (ZEDS), supported by the National Eye Institute of the National Institutes of Health, aims to determine the best treatment to reduce the complications of herpes zoster ophthalmicus, also referred to as shingles of the eye.

Can you record audio at the Virginia Eye Institute?

Consistent with state and federal privacy laws, and as a condition of treatment, audio or video recordings are not permitted inside Virginia Eye Institute facilities. Should anyone be observed recording or taking photographs with a cellphone or other device, the individual will be asked to immediately erase the audio, video or photographs to protect the privacy of other patients and VEI associates.