patient portal use by age

Over a one-year period, researchers found patients ages 60 to 69 used the inpatient portal 45% less than patients ages 18 to 29. Patients in the 70 and over age group used the inpatient portal 36% less than the 18-to-29 age group. African American patients used the portal 40% less than white patients, according to the study.

Full Answer

Do people age 50 to 80 use online patient portals?

Oct 16, 2017 · Even though our review included papers that analyzed patient portal and ePHR use among age groups other than older adults, we did not do a comparison between older adults and those other age groups. In addition, because of the large range of ages, 60 years and older, we did not distinguish the impact of age on the exposure to technology.

Are patient portals and ephrs best for older adults?

Mar 23, 2020 · By Sara Heath. March 23, 2020 - Contrary to conventional wisdom, patients over the age of 85 do use the patient portal, sending a combined 1,254 patient portal messages to their providers across 62 individual patients, according to data from the Division of General Internal Medicine and Geriatrics at the Northwestern University Feinberg School of Medicine.

What is a patient portal?

May 30, 2018 · And adaptation varies by age, income and education level. Only about half of people age 50 to 80 have set up an account on a secure online access site, or “patient portal,” offered by their health care provider, according to new findings from the …

How many patients have activated a portal so far?

Jul 17, 2019 · Over a one-year period, researchers found patients ages 60 to 69 used the inpatient portal 45% less than patients ages 18 to 29. Patients in the 70 and over age group used the inpatient portal 36%...

What percentage of patients use patient portals?

FINDINGS. Nearly 40 percent of individuals nationwide accessed a patient portal in 2020 – this represents a 13 percentage point increase since 2014.Sep 21, 2021

Who uses patient portals?

Hospitals and other health care organizations can facilitate patient access to their EMR information through patient portals. Patient portals can provide secure, online access to personal health information [1] such as medication lists, laboratory results, immunizations, allergies, and discharge information [2].

How many hospitals use patient portals?

Just around one-third of hospitals said that less than 10 percent of their patients have adopted the tool, while fewer than 10 percent of hospitals said most of their patients have adopted the portal. Healthcare organizations are working to add additional offerings, likely in an effort to bring patients to the portal.Apr 11, 2019

Why do patients not use patient portals?

The researchers found no demographic differences among nonusers who said that a technology hurdle, lack of internet access or no online medical record was the reason why they did not make use of a patient portal.May 14, 2019

Are patient portals useful?

Portals can increase patient loyalty. The ongoing relationship and communication that occurs outside of appointments encourages patients to feel cared for and to remain loyal to your practice. Increase your value. Patients value the easy access to information and direct communication that comes with portal use.

Are patient portals effective?

A recent study out of Kaiser Permanente of Southern California (KPSC) shows that online patient engagement through patient portals can actually improve chronic disease management by almost 10 percent, depending upon the condition.Feb 17, 2016

When did the medical field start using patient portals?

1990sIn the late 1990s and early 2000s, the earliest adopters of patient portals began offering electronic tools for patient-centered communication, often “tethered” to their integrated electronic health record system.Apr 7, 2016

What are the disadvantages of patient portals?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.Nov 11, 2021

Do patients like patient portals?

Eight studies reported that patients or their caregivers want more portal education, training, or support. Two studies found that their participants want human connection as they learn about the portal and how to use it, as well as when they encounter issues.Jan 25, 2021

How patient portals are failing healthcare and our patients?

Even if a test result isn't recognizably negative, a portal presentation of an uninterpreted report can be painful to patients and certainly unproductive. A recent study found that nearly two-thirds of 95 patients who obtained test results via a portal received no explanatory information about the findings.Mar 21, 2019

What is a patient portal and what are the benefits of such?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits.Sep 29, 2017

How do you optimize patient portals for patient engagement and meet meaningful use requirements?

Meet Meaningful Use Requirements The portal must be engaging and user- friendly, and must support patient-centered outcomes. The portal also must be integrated into clinical encounters so the care team uses it to convey information, communicate with patients, and support self-care and decision-making as indicated.

Growing availability, incomplete use

For the past several years, the federal government has required hospitals, health systems and other health care providers to offer patient portal options to their patients if they want to earn extra funding from Medicare.

Concerns and divides

The poll’s results highlight the concerns that might be keeping older adults from setting up and logging in to the patient portals available to them.

How to access a patient portal?

With a patient portal: 1 You can access your secure personal health information and be in touch with your provider's office 24 hours a day. You do not need to wait for office hours or returned phone calls to have basic issues resolved. 2 You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines. 3 E-mail reminders and alerts help you to remember things like annual checkups and flu shots.

What are the benefits of a patient portal?

Expand Section. With a patient portal: You can access your secure personal health information and be in touch with your provider's office 24 hours a day . You do not need to wait for office hours or returned phone calls to have basic issues resolved. You can access all of your personal health information from all ...

How much does an e-visit cost?

For minor issues, such as a small wound or rash, you can get diagnosis and treatment options online. This saves you a trip to the provider's office. E-visits cost around $30.

Consent laws and portal policies

Under most state and federal laws, for a minor to obtain health care services, the minor's parent or legal guardian must consent to such services. However, under certain circumstances, state laws and HIPAA permit minors to consent to care on their own.

Results

Since implementation, 1,534 adolescent patients have activated a portal account. Not counting patients who have since transitioned to adult accounts or otherwise left the system, the Institute currently has more than 500 adolescent users. Of these users, 223 have logged in more than five times in the past 12 months.