patient portal usage statistics 2020

by Mr. Micheal Lehner IV 4 min read

Individuals’ Access and Use of Patient Portals and ...

20 hours ago Sep 21, 2021 · While the most common method of accessing a patient portal was by computer (78 percent), nearly 4 in 10 patient portal users accessed their portal using a smartphone health app in 2020. Additionally, portal users who accessed their health information using both a computer and a smartphone health app (22 percent) reported accessing their portal more … >> Go To The Portal


About six in 10 individuals nationwide were offered access to their patient portal and nearly 40 percent accessed their record at least once in 2020. Nearly four in 10 patient portal users accessed their portal through a smartphone health app in 2020.

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How many patients use patient portals to access electronic health records?

Sep 21, 2021 · While the most common method of accessing a patient portal was by computer (78 percent), nearly 4 in 10 patient portal users accessed their portal using a smartphone health app in 2020. Additionally, portal users who accessed their health information using both a computer and a smartphone health app (22 percent) reported accessing their portal more …

How are patients using the patient portal?

Usage Statistics Patient Portal Usage Statistics Ask Jack Allen Created 2020 Questioner General Check your Patient Portal Usage Statistics Portal here and get the perfect stats and other important details from here. Click the...

What is the forecast period of patient portal market research report?

The patient portal market was valued at USD 2,608.5 million in 2020, and it is expected to reach USD 5,980.5 million by 2026, registering a CAGR of 14.83% during the forecast period. As COVID-19 march the globe the need for data sharing across various platforms and with patients has become essential.

Which companies have launched patient portals in 2021?

Apr 16, 2019 · Characteristics of Patients Using Different Patient Portal Functions and the Impact on Primary Care Service Utilization and Appointment Adherence: Retrospective Observational Study J Med Internet Res 2020;22(2):e14410

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What percentage of patients use patient portals?

FINDINGS. Nearly 40 percent of individuals nationwide accessed a patient portal in 2020 – this represents a 13 percentage point increase since 2014.Sep 21, 2021

What percentage of patients use Mychart?

This means that although 90 percent of providers offer patient portals to their patients and patients sign up for the tool, just about 30 percent of patients actively use the portal. This is likely because of poor usability.Jul 31, 2018

How many hospitals use patient portals?

Just around one-third of hospitals said that less than 10 percent of their patients have adopted the tool, while fewer than 10 percent of hospitals said most of their patients have adopted the portal. Healthcare organizations are working to add additional offerings, likely in an effort to bring patients to the portal.Apr 11, 2019

Do patients use patient portals?

Despite the widespread availability of online patient portals, only 15 to 30 percent of patients use them, according to the U.S. Government Accountability Office. For a study published in Health Affairs, researchers sought to learn more about who is and isn't using portals.Apr 22, 2020

Does MyChart use Blockchain?

A blockchain is a digital database, or ledger, used to record information and transactions in a collaborative manner. ... There are traditional database solutions such as MyChart, but they are being challenged by blockchain competitors like Patientory, Nebula Genomics, BurstIQ and MedicalChain.Jul 27, 2021

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

Why do patients not use patient portals?

The researchers found no demographic differences among nonusers who said that a technology hurdle, lack of internet access or no online medical record was the reason why they did not make use of a patient portal.May 14, 2019

Who uses patient portals?

Overwhelmingly, patients use the portal to view their lab results (85 percent). Sixty-two percent of patients are also using the tool for more clinical tasks, such as scheduling appointments, completing paperwork, and refilling prescriptions.Apr 16, 2018

How patient portals are failing healthcare and our patients?

Even if a test result isn't recognizably negative, a portal presentation of an uninterpreted report can be painful to patients and certainly unproductive. A recent study found that nearly two-thirds of 95 patients who obtained test results via a portal received no explanatory information about the findings.Mar 21, 2019

What are the disadvantages of patient portals?

Even though they should improve communication, there are also disadvantages to patient portals....Table of ContentsGetting Patients to Opt-In.Security Concerns.User Confusion.Alienation and Health Disparities.Extra Work for the Provider.Conclusion.Nov 11, 2021

Do patient portals improve healthcare?

Background. Engaging patients in the delivery of health care has the potential to improve health outcomes and patient satisfaction. Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

When did the medical field start using patient portals?

1990sIn the late 1990s and early 2000s, the earliest adopters of patient portals began offering electronic tools for patient-centered communication, often “tethered” to their integrated electronic health record system.Apr 7, 2016

What is the study period of this market?

The Global Patient Portal Market market is studied from 2018 - 2026. Read More

What is the growth rate of Global Patient Portal Market?

The Global Patient Portal Market is growing at a CAGR of 14.83% over the next 5 years. Read More

What is Global Patient Portal Market size in 2018?

The Global Patient Portal Market is valued at 2608 Million USD in 2018. Read More

What is Global Patient Portal Market size in 2026?

The Global Patient Portal Market is valued at 5980 Million USD in 2026. Read More

Which region has highest growth rate in Global Patient Portal Market?

Asia Pacific is growing at the highest CAGR over 2021- 2026. Read More

Which region has largest share in Global Patient Portal Market?

North America holds highest share in 2020. Read More

Who are the key players in Global Patient Portal Market?

Allscripts Healthcare Solutions Inc., McKesson Corporation, CureMD Healthcare, Athenahealth, Inc., Cerner Corporation are the major companies opera...

What is a patient portal?

As per the scope of the report, the patient portal is a web-based access point that is connected with the electronic health records (EHR) systems and is focused on patient’s access to health records. The patients can share their health information and communicate remotely. These allow patients to look into various data points. Some portals allow patients to check medical history data and view demographics.

Which country has the largest patient portal market?

North America has been the largest patient portal market due to wide technological advancements in the region. Countries, such as the United States and Canada, have been successful in implementing IT technologies in their healthcare systems, which as a result, may boost the market growth.

What are the technologies that are used in healthcare?

Healthcare technology, genomics, connected devices, big data analytics, and artificial intelligence are generating vast amounts of health data and insights, which are enabling healthcare providers to make better and faster diagnoses and more informed treatment decisions.

What is the AAP in pediatrics?

Leaders from the American Academy of Pediatrics (AAP) are joining other industry groups in calling for specificity in patient data access and adolescent patient privacy in the 21st Century Cures Act, provisions of which require full...

How many patients will see clinical notes in 2020?

By 2020’s end, over 50 million patients were able to view their clinical notes through the patient portal, an increase in patient data access of more than 10 million since the year prior, according to year-end figures from...

Does California have a smart card?

The state of California will now enable patient access to digital vaccine records via SMART Health Cards, a product out of the Vaccine Credential Initiative, in an effort to grant patient access to digital vaccine records.

What percentage of patients don't have a patient portal?

Up to 45 percent of patients ages 50 and older don’t have a patient portal, the very tool most providers across the country are using to communicate with patients about the COVID-19 vaccine, according to new data out of the...

Is Google getting back into the medical records game?

Google could be getting back in the medical records game , with the tech giant testing out key patient data access preferences potentially in hopes of building something akin to Apple Health Records, STAT first reported. Specifically,...

What is Cerner's new patient communication system?

Health IT vendor Cerner Corporation has unveiled a new patient communication system that aims to improve and streamline the consumer experience through bidirectional and automated messaging. This effort comes a little more than a year...

Is Epic Systems patient portal updated?

Healthcare organizations might be seeing their Epic Systems patient portals looking a little different these days. After a two-year process, the EHR vendor giant has unveiled an updated patient portal that Epic said prioritized...

Why are patient portals important?

And patient portals are widely viewed as tools to improve patient engagement and strengthen the provider-patient relationship .

Who is Rebecca Vesely?

Rebecca Vesely is AHCJ's topic leader on health information technology and a freelance writer. She has written about health, science and medicine for AFP, the Bay Area News Group, Modern Healthcare, Wired, Scientific American online and many other news outlets.

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