patient portal urma

What is the phone number for the patient portal?

Our convenient and secure patient portal offers patients instant access to their personal health information. If you have questions or need assistance, contact us at (706) 647-8111.

Why can’t my patient access the portal?

If they have not provided an email address they will not be able to access the portal.In order to establish proxy access you must complete an authorization form in person at Richmond University Medical Center in the medical records department.

What can I do in the patient portal?

The Patient Portal gives patients 24/7 access to records, labs, and secure messages, anywhere and on any device. Patients can update demographics, complete forms and questionnaires, request prescription refills, access educational materials, request appointments through healow® Open Access®, join a telehealth visit, make a payment, and more.

It's Your Care, at Your Fingertips. Before, during, & after your visit

Securely connect with all your medical providers, and manage important health information with MyCare. It's an easy-to-use patient platform with 24/7 access online or through our mobile app.

Your Care. In One Place

With MyCare you can Access your test results, request prescription renewals, schedule appointments, communicate with your providers, and much more.

New to MyCare?

If you aren't currently signed up for MyCare, you will need to set up your MyCare account with your information and a personal activation code that you may have already received. If you haven't been given a personalized code you can request one, and then continue with creating your account.

Need an Activation Code?

If you're new to MyCare and have not received an enrollment letter from us, you can request an activation code here. You will be prompted to answer a series of questions to help us verify your identity. If you are under 18 you must contact your Primary Care Physician to activate your account.

Download the MyCare App

Download the MyCare App to put your health information in the palm of your hand. The MyCare app helps you conveniently manage care for yourself and your family members. Available on both the Google Play Store and the Apple App Store.

Patient Health Library

Emmi, Our online health library will take complex medical information and makes it easy for you and your family to understand. These online programs can help you prepare for an upcoming procedure or manage your chronic condition.You may have questions that you think are not relevant. You may have forgotten your questions at your last appointment.

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How to Sign Up

To sign up for MyChart, you will need an activation code. This code allows you to log on and create your new MyChart user ID and password, which you will then use to log on to MyChart. All patients over age 18 will receive an activation code at the end of each UR Medicine visit, so you can sign up at home when it’s convenient for you.

The MyURMedicine App

You can also view MyChart from your iPhone® or Android™ phones using the MyURMedicine app*. Find doctors, urgent care, hospitals, labs and imaging locations. Get information to stay healthier, and much more.