patient portal umass memorial

How do I contact UMass Memorial Health MyChart patient support?

Login to the UMass Patient Portal, click “Appts,” and follow instructions at the top of the page to self-schedule. If you have symptoms, and/or a positive or symptomatic partner, do not use the portal to schedule testing; instead, call 413-577-5101 to …

How do I get help navigating the UMass campus health hub?

Spent two 10-hour days at UMass Memorial’s Duchenne clinic…we feel so lucky to have Dr. Wong and her team in the Northeast!!! Everyone was amazing! The Duchenne Program at UMass is gorgeous, incredibly organized, and 100% patient friendly.

How do I get a discount for medical bills at UMass Memorial?

UMass Memorial Health Care, Inc. ("UMass Memorial Health") is pleased to offer our patients Video Visits through the myChart patient portal subject to the terms and conditions set forth below. Please read the following information carefully.

How does UMass Memorial Health protect my personal information while traveling?

Call the UMass Memorial Health myChart patient support line at 855-UMass-MD or email mychartsupport@umassmemorial.org . You may also speak to any member of your care team at your provider’s office.

What is the phone number for UMASS?

If this occurs, please call 855-UMASS-MD (855-862-7763) . Indicates a required field. First, we need to collect some information about the patient. If you have any questions, please contact your clinic. Indicates a required field. Now, we need to collect some information about you.

How to contact UMass Memorial Health?

By calling the UMass Memorial Health myChart Patient Support Line (open Monday through Friday, 7 am to 8 pm) at 855-UMASS-MD (855-862-7763). You will be asked questions to verify your identity. By using an automated, online verification system that is available 24/7.

What is included in a hospital bill?

The Medical Center hospital bill includes charges that cover the costs of running the site and tests that you may need. You may need to pay copayments, coinsurance or deductibles set by your health plan for hospital charges. The doctor’s bill covers the charges for your doctor’s services. View more information here.

Can you get a prompt pay discount?

If you establish a payment agreement, you are not eligible for a prompt pay discount. A prompt pay discount will be applied to your balances if payment is submitted before time of service, at time of service, or within the first billing cycle for new charges.

M-HEALTH

To sign up for the portal, you must have an email address on file with our Medical Records Department. For additional information, please click here for our informational flyer.

NEW USERS

Please click the red “Click Here to Sign Up” tab on the left to get started