patient portal umass lowell

How do I register for UMass Lowell health services'patient portal?

Welcome to UMass Lowell Health Services' Patient Portal! Please view the Health Services Health Requirements and Forms page for a portal registration and records upload instructional video. NEW USER: Please click on the REGISTER button above. After you register, you will receive an email to your UML email account instructing you to create password.

How do I get help navigating the UMass campus health hub?

How To Access The UMass Lowell Student Health Portal & Upload Health Records Make sure your health records are up-to-date and submit the required documents, which includes the record of all the vaccines you have received prior to arriving on campus at …

How do I login to the UMass Amherst patient portal?

Login to the UMass Patient Portal, click “Appts,” and follow instructions at the top of the page to self-schedule. If you have symptoms, and/or a positive or symptomatic partner, do not use the portal to schedule testing; instead, call 413-577-5101 to …

What should I do if I Forgot my UMass Lowell email?

Login. User Name. Password. Not Registered? Forgot Password? Forgot Password.

1. When I try to register for the UMass Patient Portal, why does it tell me I'm not active?

In order for our portal to acknowledge your account, three requirements (entries) must be made:

2. I was able to register, but I never received an email to create my password

Please check your spam/junk folder. The email should come from noreply@medicat.com. If you cannot locate the email, then another option would be to use the "Forgot Password" link found in the lower right corner of the Login page: https://umass.medicatconnect.com/login.aspx.

3. Every username I try to create an account with doesn't work

It’s been our experience that when people are having difficulty with usernames already in use, it’s because they have already created an account and either didn’t realize it or don’t remember.

4. I'm having problems resetting my password

A frequent problem relates to the use of the "submit" button. Different results may vary when using the enter or return key, verses the "submit" button. Perhaps it’s not recognizing that you even changed your password. Please give it another try, and if you continue to have issues, contact uhsportalhelp@umass.edu.

5. I can't login. The main page won't load and just spins

Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen.

6. I'm having difficulty uploading documents to the Patient Portal

The most common reason why many people receive error messages when trying to upload documents is because of the file type they are attempting to send. The error message below indicates the file types that are acceptable to upload. Please convert your document to one of these file types:

8. Why can't I create an account for my minor child?

Patient Portal accounts must contain a unique email address. Minor children typically do not have their own email address. Due to HIPAA regulations and patient confidentiality policies, these accounts cannot be created at this time.

Online Health Record

All newly enrolled full-time students should complete the health forms online and upload supporting medical documentation through the Health Services Patient Portal link above.

Due Dates

All health records are required by August 1 for fall enrollment and January 1 for spring enrollment.