patient portal uha

Why UHA work well℠?

Our UHA Work Well℠ team offers personalized service and expertise to educate, advocate and consult on key areas of workplace wellness. Access to workplace wellness resources and services are offered primarily complimentary (or at a nominal fee) to all Hawaii employers, regardless of insurance. Work Well

How do I check my claim status with UHA?

Check claim/prior authorization status, fee schedules, request an on-site visit and more with UHA’s Online Provider Services. As Hawaii’s only physician-founded insurer, we serve the largest physician network in the islands with health plans designed to support the physician-patient relationship.

How do I get help navigating the campus health hub?

If you need help navigating the Campus Health Hub or the UMass Lab Services Portal, please email covidinfo@umass.edu. 1. When I try to register for the UMass Patient Portal, why does it tell me I'm not active? In order for our portal to acknowledge your account, three requirements (entries) must be made:

How do I contact UHS MyChart?

We are available to help you by phone or email. Disclaimer: You can now access your health records through a 3rd party application from a phone or tablet. If you have any UHS MyChart portal questions or 3rd party application questions, please call (607) 584-4004, Monday - Friday, 8:00am - 5:00pm.

About This Service

UT Health Austin’s MyUTHA Patient Portal is your secure, online connection to portions of your UT Health Austin electronic medical record. Through your personal MyUTHA Patient Portal account, you can view your patient summaries, lab results, and immunization records as well as contact your care team, manage your appointments, and more.

Patient Portals

Depending on how you have engaged with UT Health Austin in the past, either as a patient, a COVID-19 vaccine recipient, or an employee, you may have access to more than one portal after you log in.

Sign up today!

You can sign up for a MyUTHA patient portal account here. It’s easy, and it’s free!

Our Facility

UT Health Austin is housed in the Health Transformation Building (HTB). The HTB is located in downtown Austin, TX on The University of Texas at Austin campus and neighbors the Dell Medical School research and learning buildings as well as the Dell Seton Medical Center at The University of Texas.

Get in touch with us

Whether you’re ready to get a quote for your business or have questions about your company’s plan or benefits –We’re here to help.

The latest from UHA

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1. When I try to register for the UMass Patient Portal, why does it tell me I'm not active?

In order for our portal to acknowledge your account, three requirements (entries) must be made:

2. I was able to register, but I never received an email to create my password

Please check your spam/junk folder. The email should come from noreply@medicat.com. If you cannot locate the email, then another option would be to use the "Forgot Password" link found in the lower right corner of the Login page: https://umass.medicatconnect.com/login.aspx.

3. Every username I try to create an account with doesn't work

It’s been our experience that when people are having difficulty with usernames already in use, it’s because they have already created an account and either didn’t realize it or don’t remember.

4. I'm having problems resetting my password

A frequent problem relates to the use of the "submit" button. Different results may vary when using the enter or return key, verses the "submit" button. Perhaps it’s not recognizing that you even changed your password. Please give it another try, and if you continue to have issues, contact uhsportalhelp@umass.edu.

5. I can't login. The main page won't load and just spins

Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen.

6. I'm having difficulty uploading documents to the Patient Portal

The most common reason why many people receive error messages when trying to upload documents is because of the file type they are attempting to send. The error message below indicates the file types that are acceptable to upload. Please convert your document to one of these file types:

8. Why can't I create an account for my minor child?

Patient Portal accounts must contain a unique email address. Minor children typically do not have their own email address. Due to HIPAA regulations and patient confidentiality policies, these accounts cannot be created at this time.

Pay a Bill

Pay your bill online here. You'll also find information on how to pay by phone or by mail.

Frequently Asked Questions

We are here to help answer any questions you may have about MyChart at UHS.