patient portal trident health

MyHealth One Portal

MyHealthOne consolidates many common tasks into one secure, easy-to-use online patient portal. It gives you access to most of your medical records on your desktop computer, laptop, tablet or smartphone 24 hours a day.

Paper Copy of Medical Records

Please complete the following steps to obtain a paper copy of your medical records:

For Questions Regarding Obtaining Medical Record Copies, Or To Obtain the Status Of Your Request

Records will be shipped within 5-7 Business days. Should you need to check the status of your request, please call (888) 616-5721 (Option 2)

Urgent Requests, Records for your Physician

For immediate continuity of care, your healthcare provider can request records.

Insurance, Attorney, Disability and Third Party Requests

Requests should be sent from your insurance company, attorney, or Disability Determination Service can be faxed to (833) 462-1884 or mailed to the facility where the patient was treated.

Pre-register for your hospital visit

Complete pre-registration paperwork from the comfort of your own home.

Make an appointment with a provider

Find a doctor or nurse practitioner and schedule your office visit online.

How to contact Trident Health?

Inquiries regarding a bill should be directed to our Customer Service Department at (866) 492-9085. Customer Service Representatives are available from Mon – Fri: 8:00am – 6:00pm.

What is included in a hospital bill?

It is important to remember your hospital bill covers services provided by the hospital: room, nursing care, meals, housekeeping and linen. It may also include services ordered by your physician: X-rays, laboratory tests, medical supplies and oxygen.

Where to mail Trident Health bill?

Correspondence regarding your bill should be mailed to the following address: Customer Service. Trident Health. P.O. Box 923628. Norcross, GA 30010-3628 . For an appointment with a financial counselor, please call (843) 847-4132, Mon - Fri: 8:30am – 5:00pm.