patient portal training

What are the components of patient portal training?

Patient Portal Training eClinicalWorks Training – Patient Portal Web Enabling – Web enabling your patient can be done in multiple ways. First, the user can web enable from the appointment by adding the patient’s email address and checking the “w” to the right.

How do I Web enable my patient in the patient portal?

Patient Portal Training. Session Agenda: Patient portal settings. Notifications / customisation. What it looks like. How to get the most out of it. Current limitations. Activation. Sessions will …

What do patients want from a portal?

Our Patient Portal or ( “the portal”) gives direct online access to portions of your electronic medical record where your doctor stores your health information, including lab securely results, appointment information, medications, immunizations, and more.

What are the facilitators of portal use?

Mar 24, 2014 · Patient Portal – Training Guide (7.0) 2 © Greenway Medical Technologies, Inc. All rights reserved. Confidential and proprietary. Not for distribution except to ...

How do you implement a patient portal?

7 Steps to Implement a New Patient Portal SolutionResearch different solutions. ... Look for the right features. ... Get buy-in from key stakeholders. ... Evaluate and enhance existing workflows. ... Develop an onboarding plan. ... Successful go-live. ... Seek out painless portal migration.Jul 2, 2020

What makes a good patient portal?

In order to help you evaluate common portal capabilities, we asked patients which portal features they would need the most: Scheduling appointments online. Viewing health information (e.g., lab results or clinical notes) Viewing bills/making payments.Jul 24, 2019

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

Benefits of a Patient Portal

Staff will spend less time on data entry. When you consider that registration information must be provided by every patient, you quickly realize the enormous amount of time your office staff spends entering that data into your computer system.

Portals and EHR Meaningful Use

With 2014 just around the corner, practices that are moving on to Stage 2 of the federal meaningful use (MU) incentive program must prepare to meet the new re-quirements.

Get Prepared for a Portal

Start early. It takes considerable time to introduce your patients to the features available through your portal—and even longer to get them into the habit of using it regularly. “We knew that we had to embrace this new technology as part of the MU requirements and did not want to wait until the last minute to begin implementation,” said Ms.

Going Live

When your patient portal goes live, should you roll out multiple features all at once or implement one component at a time?

Usability Is Critical

Patient portals must be user friendly to sustain continued patient use. If your practice’s portal is not intuitive or if it is too cumbersome to move through the options, you’ll find your patients will avoid using it. “Our portal is provided by one of several third-party vendors that work directly with our EHR vendor,” said Ms. Woodke.