2 hours ago · Reaction to the patient portal implementation has been very positive. Patients appreciate the convenience, for example, of being able to contact the practice at any time of day or night. For many patients, the use of Web-based information and electronic communication is “second nature”; consequently, they are comfortable using the portal. >> Go To The Portal
· Reaction to the patient portal implementation has been very positive. Patients appreciate the convenience, for example, of being able to contact the practice at any time of day or night. For many patients, the use of Web-based information and electronic communication is “second nature”; consequently, they are comfortable using the portal.
· Implementing a quality portal within your organization can help your patients stay connected, improve communication with their providers, and help them gain insight into their overall health. A fully integrated patient portal works with you EHR, Practice Management, and Billing Software to deliver a smoother patient experience, improve patient ...
Physicians, PAs, NPs and other types of Board-authorized providers as well as dentists, audiologists and optometrists. Overview. Access and Administration. Administrator Login. Medical Suppliers.
· PHMG is an independent medical group with 11 clinics in southwest Idaho, provides both appointment‐based and urgent care. PHMG has 46 health care providers (including 12 mid‐level providers) and averages 200,000 patient visits per year. About half of PHMG’s patients are appointment‐based and half are urgent care.
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Genex is the most experienced managed care provider in the industry, delivering clinical services and solutions that improve productivity, contain costs, and help injured employees get better faster.
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Claim form (DWC-1): The form used to report a work injury or illness to your employer. Claims administrator: The term for insurance companies and others that handle your workers' compensation claim. Most claims administrators work for insurance companies or third party administrators handling claims for employers.
Filling out a DWC-1 form is actually pretty straightforward....On the form, you will need to only fill out the “Employee” section, which asks for basic information:Name, date, and address.Date and location of injury.Brief description of injury.List of injured body parts.Social Security Number.
Research shows that patient portals have a huge impact on the way a patient interacts with their provider as well as their overall care experience. Implementing a quality portal within your organization can help your patients stay connected, improve communication with their providers, and help them gain insight into their overall health.
The patient portal is best known for its connection and communication capabilities. A quality solution should come with an easy-to-use messaging center where patients and providers can stay connected more than ever. Here, patients can ask important questions, bring up developments in their care, and form a connection with their provider. Without this tool, patients are put in a position where they have to address everything on their mind in a single visit with their provider, losing information between interactions and forgetting to address key details in their care. The patient portal makes it simple for the patient to stay completely connected with their provider, preventing important developments from slipping through the cracks.
Not only is the patient portal a convenient place for patients and providers to communicate, but it is also the place patients go to understand their personal health. Here, patients can review their care plan so that they can adhere to it more easily and gain instant access to test results in real-time. They can then review them with their providers and know exactly where they are in their progress. Increasing access to information is essential to achieving better patient outcomes.
Getting your patients actively engaged in their care is essential to achieving a better health outcome. Unless a patient is independently involved in their medical care, it can be difficult to get them to adhere to their treatment plan and achieve quality results.
Get overview and access information on the Medical Portal by user type.
Physicians, PAs, NPs and other types of Board-authorized providers as well as dentists, audiologists and optometrists.
Ancillary medical providers such as: ambulance companies, DMEs, labs, health clinics, hospitals, and pharmacies.
Insurers, self-insured employers, third-party administrators, pharmacy benefit managers and medical review organizations.
PHMG launched the patient portal in early 2010. As a first step, the physician champion piloted the portal for about 6 months before it was implemented in one clinic at a time. According to the physician champion, implementation was “easier than expected because everyone was already comfortable with eClinicalWorks, ...
Messages are in patients’ own words and not subject to others interpretation, biases, or attention to detail
For family practice, messages generally go right to the provider. For specialists, who tend to be out of the office more often, messages go to the nurses or other staff for triage. To facilitate communication, PHMG developed a template for common messages, such as delivery of lab results.
In 2007 PHMG implemented an EHR system, eClinicalWorks, as part of a strategy to improve quality of care and facilitate coordination of care across its multiple clinic locations. In preparing for implementation, PHMG proceeded with:
Implement New Portal Features. PHMG is not currently using all of the available portal features and will review which additional options to activate, such as publishing lab results on the portal rather than via messaging. PHMG will also consider, focusing on developing a more robust clinical summary that is linked with patient-specific education resources.
Expand Portal Access. PHMG also plans to expand portal access to urgent care patients who do not have a regular provider.
One major challenge with the portal is the multiple step registration process . Patients provide their e‐mail address at the front desk and are given a password to register from home. Some patients fail to complete the registration process after leaving the clinic. Remembering and managing passwords and managing family accounts are also challenging for patients. For example, a parent may log in for one child and then ask questions about a second child. For providers and staff, a challenge is that there is no way to know whether a Web‐enabled patient actually uses the portal and there are no read receipts to confirm that patients have read a message.
Collect patient data. “A tightly integrated or interfaced patient portal and EHR will deliver data back to the patient from their encounter. Push the patient’s medication list, medication allergies, problem list, and diagnostic test results from the EHR into the portal and patients almost naturally become more engaged in their healthcare.”
“The integration/interface from the portal to the EHR allows for automation of data exchange after the patient visit. Clinical documentation is completed and made available to the patient without any action from your staff. In addition to further engaging patients in their own care, you’ll have achieved two more core requirements of meaningful use.”
It will save your front-desk staff time, reduce costs, and patient data will be more complete and accurate. When patients call to schedule appointments use that time to introduce them to your patient portal, and explain that advance online registration will save them time on the day of their visit, because their paperwork will already be filled out. Advance registration on the portal provides your practice with three core requirements to meet meaningful use too.”
Patients can view, print, or delete clinical summary information for each visit. Patient will be able to download any documents (i.e., registration forms & educational materials) the practice makes available. Configurable by the Practice.
Portal Administrators will have access to all patients registered with the ability to reset passwords when needed, as well as the ability to send broadcast messages via the Announcements option.