patient portal sumter family health center

How do I sign up for the patient portal?

If you are a current patient and you do not have an existing account, you can sign up for the Patient Portal by contacting your Upstate Family Health Center office. To keep your health information secure, current patients cannot sign up for the Portal over the telephone

What is upstate Family Health Center patient portal?

Upstate Family Health Center's Patient Portal is fast, simple and secure and available to you 24 hours a day, seven days a week. On the Portal you can book an appointment, request a prescription refill, message your practice and even view your lab results.

How do I login to myfamilyhealth patient portal?

Go to MyFamilyHealth.org and click on Patient Portal. Click on “Log In” under “Already Enrolled”. Under the user name and password field is a link…. “Need help with your user name and Password?” Click on this. You will then be asked for your user name or personal information (which must match our office records).

Where can I See my appointments in the patient portal?

Only appointments requested through the Patient Portal will appear in your Inbox. You can view all of your scheduled appointments under the Upcoming Appointments section of the home page or on the My Appointments page under the Schedule tab. Why can’t I go back to the Home Page?

How do I sign up for the Patient Portal?

If you are a new patient, you automatically get a Portal account with a temporary password. Temporary passwords are only available for 48 hours. If this password expires you will need to get a new password from your Upstate Family Health Center office or call Portal Support at 315-624-9470

What is Patient Portal?

Our Patient Portal is designed to help you monitor your personal medical records. It does not provide any emergency medical service. If you have a medical emergency, call 911.

What if I forgot my username or password?

You will need to reset your username or password. There are two ways to update these Portal credentials:

Can I request a prescription refill on the Portal?

Yes. You can request refills on the Patient Portal by clicking "Refill Requests" in the "Messages" section of the dropdown menu on the Portal homepage.

Can I ask my provider a question through the Portal?

Yes. The Patient Portal is a fast, simple and secure way to contact your Care Team with non-urgent medical questions. Click "Ask the Practice Team" to get routine matters addressed qucikly whether you're at home or on the go.

Can you use portal messaging in an emergency?

Portal messaging should never be used in an emergency situation. If you are experiencing a medical emergency, please call 911.

Can I schedule an appointment on the Portal?

Yes. You are encouraged to use the Portal for appointment scheduling. Once you log into your Portal account, navigate to the "Appointments" section of the dropdown menu and submit your "New Appointment Request."

How to reset my family health password?

Go to MyFamilyHealth.org and click on Patient Portal. Click on “Log In” under “Already Enrolled”. Under the user name and password field is a link…. “Need help with your user name and Password?” Click on this. You will then be asked for your user name or personal information (which must match our office records). Once submitted and accepted, a password reset email will be sent to your email address.

How to access Athena patient portal?

Athena Patient Portal is a secure website that allows you to: 1 Exchange messages with our clinic staff 2 Request appointments 3 Access your health record 4 See your lab results 5 See your medication list and request refills

How to view PDF files?

Documents are viewed in PDF by using a program called Adobe Acrobat. You may need to update or download the Adobe Acrobat program on your computer to view the documents. Please check the Adobe help page for more information.