patient portal stats

Patient portals are continuing to incorporate a number of patient-facing functions that experts say can help patients manage their own health. Nearly all (92 percent) of patient portals allow patients to view lab results, while 79 percent offer updated medication lists, 76 percent show visit summaries, and 70 percent display problem lists.

Full Answer

How do patient portal users access their health information in 2020?

★ About one in five patient portal users (22%) accessed their health information using both a smartphone health app and a computer in 2020. ★ Patient portal users most commonly accessed their health information through a computer (83%) – six in 10 portal users accessed their health information using only this method.

How many Americans have access to their patient portal?

About 6 in 10 individuals nationwide were offered access to their patient portal by a health care provider or insurer, and nearly 4 in 10 individuals (38 percent) reported that they accessed their portal at least once in 2020.

What is the difference between individual and patient portal users?

Individuals who access their portal at least once in the past year are referred to as “patient portal users”. Patient portal users who access their health information using multiple methods access their portal more frequently than those who use only one method.

What is a patient portal Penn State?

Patient Portal Our patient portals are a convenient way to securely view your personal health information and interact with Penn State Health. They play a key role in your heath care - providing a 24/7 connection to the information you need to make better decisions.

How effective are patient portals?

Improve Clinical Outcomes Patient portals make tasks such as requesting prescription refills and referrals easier and more convenient leads to greater patient compliance – and when patients follow doctors' orders, clinical outcomes improve.Dec 8, 2017

Do patients like patient portals?

Eight studies reported that patients or their caregivers want more portal education, training, or support. Two studies found that their participants want human connection as they learn about the portal and how to use it, as well as when they encounter issues.Jan 25, 2021

Why do patients not use patient portals?

For some people, they avoid using the portals altogether for reasons like security issues, low health literacy, or lack of internet. Even for those who do access their accounts, there are still other disadvantages of patient portals.Nov 11, 2021

Do patient portals improve healthcare?

Background. Engaging patients in the delivery of health care has the potential to improve health outcomes and patient satisfaction. Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

What percentage of patients use patient portals?

FINDINGS. Nearly 40 percent of individuals nationwide accessed a patient portal in 2020 – this represents a 13 percentage point increase since 2014.Sep 21, 2021

What should be in a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

What are the pros and cons of patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.Feb 17, 2016

What are the disadvantages of a patient portal?

One con to keep in mind with patient portals is that some patients may not have much experience with computers, preventing them from getting the most out of it. Another drawback is the potential for data breaches, so you'll need to work with a vendor that provides robust, secure EHR software.May 23, 2017

When did healthcare start using patient portals?

In the late 1990s and early 2000s, the earliest adopters of patient portals began offering electronic tools for patient-centered communication, often “tethered” to their integrated electronic health record system.Apr 7, 2016

What is meaningful use?

'Meaningful Use' is the general term for the Center of Medicare and Medicaid's (CMS's) electronic health record (EHR) incentive programs that provide financial benefits to healthcare providers who use appropriate EHR technologies in meaningful ways; ways that benefit patients and providers alike.

What is a patient portal NCBI?

Patient portals provide patients access to selected health information from their health care organization's EHR, including medications, discharge summaries, lab results, immunizations, and allergies [1].

How do you improve patient portals?

Here are some ways to encourage patient enrollment:Include information about the patient portal on your organization's website.Provide patients with an enrollment link before the initial visit to create a new account.Encourage team members to mention the patient portal when patients call to schedule appointments.More items...•Jun 25, 2020

What is the study period of this market?

The Global Patient Portal Market market is studied from 2018 - 2026. Read More

What is the growth rate of Global Patient Portal Market?

The Global Patient Portal Market is growing at a CAGR of 14.83% over the next 5 years. Read More

What is Global Patient Portal Market size in 2018?

The Global Patient Portal Market is valued at 2608 Million USD in 2018. Read More

What is Global Patient Portal Market size in 2026?

The Global Patient Portal Market is valued at 5980 Million USD in 2026. Read More

Which region has highest growth rate in Global Patient Portal Market?

Asia Pacific is growing at the highest CAGR over 2021- 2026. Read More

Which region has largest share in Global Patient Portal Market?

North America holds highest share in 2021. Read More

Who are the key players in Global Patient Portal Market?

Allscripts Healthcare Solutions Inc., McKesson Corporation, CureMD Healthcare, Athenahealth, Inc., Cerner Corporation are the major companies opera...

What is a patient portal?

As per the scope of the report, the patient portal is a web-based access point that is connected with the electronic health records (EHR) systems and is focused on patient’s access to health records. The patients can share their health information and communicate remotely. These allow patients to look into various data points. Some portals allow patients to check medical history data and view demographics.

Which country has the largest patient portal market?

North America has been the largest patient portal market due to wide technological advancements in the region. Countries, such as the United States and Canada, have been successful in implementing IT technologies in their healthcare systems, which as a result, may boost the market growth.

What are the technologies that are used in healthcare?

Healthcare technology, genomics, connected devices, big data analytics, and artificial intelligence are generating vast amounts of health data and insights, which are enabling healthcare providers to make better and faster diagnoses and more informed treatment decisions.

How do patient portals empower consumers?

When used effectively, patient portals can empower consumers by enabling active management of their own care. However, we know little about how patient portal use fits into the broader personal health information management (PHIM) practices of various groups, such as older adults.

How old are Portal users?

Portal users ranged in age from 61 to 93 years , and most lived independently in a private residence (60%) and had college education or higher (67%). Although portal nonusers were similar in age, fewer were college educated (53%) and more lived in retirement or assisted living facilities (74%).

Why is it important to understand consumer health information?

Important to the success of the consumer health movement is accurate, accessible, and understandable health information to assist with treatment and health decisions . Older adults are the largest consumers of health care and expend the greatest proportion of US health care dollars.

My Penn State Health

A patient will use this portal, if you have been hospitalized at Hampden Medical Center, Milton S. Hershey Medical Center or St. Joseph Medical Center. Most patients who attend a Penn State Health Medical Group in Dauphin and Cumberland counties will use this portal. Please call your outpatient clinic to verify.

MyChart

Patients of Holy Spirit Medical Center, or any of their outpatient clinics, will use MyChart as their patient portal. View participating clinics.

IQ Health

Patients who live in Berks County, and who have attended a Penn State Health outpatient clinic in this area, will use this portal. View participating clinics.

Care Space (Andrews Patel)

Patients of Andrews Patel will use Care Space as their patient portal.

Your Health File (All About Children)

Patients of All About Children will use Your Health File as their patient portal.

Follow My Health Berks Cardiology

Patients of Berks Cardiology will use Follow My Health as their patient portal.

healow (PCCMA)

Patients of Penn State Health Medical Group – Pulmonary (PCCMA) will use healow as their patient portal.