patient portal st joseph

How do patients use a patient portal?

If you’ve been a patient at one of our hospitals you can contact our Health Information Management Office at 979.776.2908 for your medical record number. If you’ve been a patient at one of our physician offices, you can access your information by contacting the Healthcare Referral and Coordination line at 979.774.2121. Frequently Asked Questions

How to give to St. Joseph Hospital?

Patient Portals Log In to MyChart Forgot Username? | Forgot Password? New User? Sign Up Now Need help logging in? Call our support line 24/7 at 574-203-5097. Learn about MyChart Saint Joseph Health System offers several online tools that make accessing your medical record and managing your healthcare easier.

What is a patient portal?

My Portal (Patient Portal) | St. Joseph's Hospital & Medical Center My Portal Patient Portal My Portal (Patient Portal) provides you with online access to your medical information on a convenient and secure site.

What is a patient health portal?

St. Joseph’s/Candler offers patient portals so you can communicate with your physician’s office, review lab results and more 24/7 from the comfort and privacy of your own home or office. Patient portals should not be used to communicate an emergency or urgent issue. Click the links below to enroll or sign in to our patient portals:

Enrollment questions

My Health Records and My Care Connection are patient portals that offer patients personalized and secure online access to portions of their medical records. It enables you to securely view information about your health. With My Health Records and My Care Connection, you can view:

Questions about your medical record

Your test results will be viewable in the My Health Records or My Care Connection patient portals immediately after the results are put into your health record. The following test results are currently not available to view: tests indicating sexually transmitted diseases, HIV, hepatitis serologies, pregnancy test and tumor markers.

Accessing medical records for your family

With MyHealthRecord, you can now access the hospital medical records of a loved one in order to help manage their care. My Care Connection does not yet offer the ability to see your loved ones records.

Technical questions

Click the "Forgot password" link on the sign-in page to reset your password. You will be prompted to answer the security question that you set up when you signed up for your account. If you need further assistance, contact toll-free My Health Customer Support for technical support, including password resets.

Accessing your medical records with health management apps

Health Management mobile apps give you the ability to view some of your medical records (or someone else's records, where you have proxy rights) on a smartphone or tablet.

Connecting My Portal With Other Apps

Dignity Health is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .

What is My Portal (Patient Portal)?

My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your My Portal (Patient Portal) account, you will be able to do the following:

How can I create an account?

At your next visit, tell the staff you would like to have My Portal (Patient Portal) account. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment.

Can I create an account for a family member who has a Dignity Health doctor?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a My Portal (Patient Portal) account with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age.

Who has access to my account?

Some of the information in your My Portal (Patient Portal) account is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy.

If my email invitation expires or is lost, how can I request a new one?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records.

Who do I contact for help?

Questions regarding specific medical records should be directed to your facility’s Health Information Management (HIM department. General clinical questions should be directed to your primary care provider’s office. Technical assistance is available 24 hours a day, seven days a week, (844) 274-8497.

Manage Your Health with the MyChart Patient Portal

With the Trinity Health MyChart patient portal, staying connected to your health has never been easier. Our online portal offers you a simple way to manage your health care. MyChart is secure and available 24/7 from your phone, tablet or computer.

Log In to MyChart

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MyChart allows you to

Schedule an appointment yourself or request to be contacted. View details about future appointments, including instructions and driving directions, or cancel appointments you no longer need.

About Trinity Health

Your health provider is a part of Trinity Health, a mission-based health system with 92 hospitals across the nation, which includes eight hospitals, 16 health centers and more than 3,600 physicians in Michigan.

Questions?

If you have questions about MyChart, your health information or how to access your previous portal, please visit our Frequently Asked Questions page.

Sign Up Now

To sign up for a MyPortfolio account, click the "Log in to MyPortfolio" button above and select "Sign Up Now."

eCheck-In Before Your Appointment

The paperwork you would normally fill out at an in-person office visit can now be done conveniently online through our eCheck-In process.

How to Complete eCheck-In

You can complete your eCheck-In up to seven days before your appointment.