patient portal srqida

What is included in my Patient Portal?

Your patient portal will include components of your medical record from hospital stays at Ascension Sacred Heart hospitals. It only takes a few minutes and four simple steps to set up your personal patient portal, available anytime from your computer, tablet or mobile device!

How do I sign up to the Medical Group patient portal?

You should will receive an e-mail from the “Medical Group Patient Portal”, usually within 30 minutes. Click on the secure link in the e-mail and follow the online instructions to set up your account.

What do I do if I’m having issues with my Patient Portal?

If you’re having issues locating your patient portal, the portal locator will help you find it. If you’re having issues logging into your patient portal, please contact your medical provider’s office for support. How do I get technical support? You will need to contact your medical provider’s office for any technical issues.

How do I change or Reset my Patient Portal password?

Please contact your medical provider’s office for instructions on how to change or reset your patient portal password. Once you can log in to your patient portal, you’ll be able to make changes to your security question or access code.

How to contact Ascension Sacred Heart Bay?

If have questions about your medical records, you can contact the Ascension Sacred Heart Bay's Release of Information office at 850-747-6287. Should you have any difficulty registering for this service or accessing your account, please call our Toll Free Support Hotline at 1-866-735-2963. To register: Click here.

What is the phone number for follow my health?

Should you have difficulty accessing your account, please call our Toll-Free Support Hotline at (877) 621-8014. Historic data for hospital-based data up until September 7, 2018 will continue to be available through your previous Follow My Health Patient Portal here.

How long does it take to get a medical group patient portal?

You should will receive an e-mail from the “Medical Group Patient Portal”, usually within 30 minutes. Click on the secure link in the e-mail and follow the online instructions to set up your account. Verify your identity through phone or text message.

Does the Ascension Patient Portal include Sacred Heart visits?

Please note that the Ascension Patient Portal does not include records from your Ascension Medical Group Sacred Heart visits. To access this information, you will sign up for the Medical Group Patient Portal with these steps: