patient portal spectrum

What are Spectrum Health MyChart's terms of use?

If you keep using Spectrum Health MyChart, you agree to such revised Terms of Use. Spectrum Health MyChart is intended to allow you to be involved in your care and have access to your health-related information. It does not take the place of your doctor. Spectrum Health MyChart does not include your entire medical record.

Why work at Spectrum Health Careers?

Working at Spectrum Health Careers Benefits Culture Future Learning For Health Professionals For Health Professionals Clinical Pathways COVID-19 Resources EpicCare Link For Employees For Nurses For Students Get Patient Records Graduate Medical Education Infusion Service Orders Physician & APP Recruitment Physician Relations

Is the information in the Spectrum Health ACP tool specific to Spectrum Health?

No, the information captured in the ACP tool is not specific to Spectrum Health and can be shared with, and used by, any of your health care providers. How can I access information in the Spectrum Health ACP tool? Individuals can log in at any time to view and share the information created in the Spectrum Health ACP tool.

What is Spectrum Health's Policy on links?

Spectrum Health reserves the right to terminate any link or linking program at any time. Spectrum Health provides such links only as a convenience to you. Spectrum Health has not endorsed, tested or verified any information, programs, companies, or products on sites to which it links.

Two-factor authentication

We use an extra layer of security to protect your health information. This extra layer is called two-factor authentication.

Reactivating an account

If you get locked out of your account, you’ll need to contact Spectrum Health App Support to reactivate your account.

Need Help?

To get help using your Spectrum Health MyChart account or the Spectrum Health App, contact our tech support.

What is the phone number for Spectrum Health?

Email: patient.relations@spectrumhealth.org. Phone: 616.391.2624. Other Websites: Please be aware that when you are using Spectrum Health MyChart, you could be directed to other sites that are beyond Spectrum Health’s control.

How long does Spectrum Health MyChart take to be waived?

Any cause of action you may have with regard to the use of Spectrum Health MyChart must be instituted within six months after the claim or cause of action arises or be forever waived and barred.

Is Spectrum Health MyChart a pharmacy?

The number of doses of medicine prescribed may be limited, and follow-up with your doctor may be required. Spectrum Health MyChart is not a pharmacy.

Does Spectrum Health provide virtual visits?

All of the Providers are employed by Spectrum Health or have contracted with Spectrum Health to provide Virtual Visits through Spectrum Health MyChart. VIRTUAL VISIT SERVICES ARE NOT INTENDED FOR EMERGENCIES OR URGENT SITUATIONS.

Does Spectrum Health MyChart include my medical records?

It does not take the place of your doctor. Spectrum Health MyChart does not include your entire medical record. Because Spectrum Health MyChart does not include all of your medical information, you should ensure that your provider is aware of all the medicines that you take and all the providers that you see.

Is Spectrum Health a non-transferable license?

Spectrum Health grants to you a personal, non-exclusive, non-transferable license to: (a) access, view, download, print, use and display Materials; and (b) use the tools and software within Spectrum Health MyChart (collectively, "Software") solely for your own use.

Is Spectrum Health in network?

Insurance: Please verify with your insurer that your plan is in-network with Spectrum Health as out-of-network benefits may result in higher out-of-pocket cost to you. The phone number to your insurer can typically be found on the back of your insurance card.