patient portal software with language translation

by Ms. Kasandra Connelly 8 min read

Best Patient Portal Software 2022 | Reviews of the Most …

30 hours ago  · SimplePractice. SimplePractice is a cloud-based practice management system built to make the business side of private practice easier. Our easy-to-use and HIPAA-compliant software helps health and wellness professionals automated their day-to-day... Read more. 4.61 ( 2518 reviews) Compare. >> Go To The Portal


Is the translation tool helpful for patient communication?

Although most staff reported that the translation tool was helpful for communicating with patients who spoke another language, was easy to use, and that there were no obvious problems with the usability of the device, some reported that the technology was not practical, was too time consuming, and did not integrate well into existing workflows.

Is there a scoring system for medical translator mobile applications?

Identification and evaluation of medical translator mobile applications using an adapted APPLICATIONS scoring system. Telemed J E Health. 2017 Dec 22;24(8):594–603. doi: 10.1089/tmj.2017.0150.

Should you use an iPad translation app for health care?

All iPad-compatible translation apps require a degree of caution and consideration when used in health care settings, and none should replace professional interpreters.

What is a patient portal and how does it work?

A patient portal can be defined simply as a “secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection.” According to a 2014 survey from Medscape, 80 percent of physicians now use electronic health records systems.

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Is there an app that can translate someone talking?

iTranslate allows you to translate text, websites and start voice conversations.

What is the most accurate online language translator?

DeepL Translate: The world's most accurate translator.

What is the best tool to translate a website into a different language?

Google offers a free tool called Google Translate to quickly translate your site content to over 100 languages. All you have to do is type or copy-paste your text into the box on the right, choose the language (or let the tool detect it for you), and then choose the language you want to translate it to.

What is the best machine translation tool?

5 best machine translation software options in the marketGoogle Translate. Google Translate needs no introduction, being probably the most well-known machine translation software out there. ... DeepL Translator. ... Bing Microsoft Translator. ... SYSTRAN Translate. ... Amazon Translate.

Is there an app that will automatically translate?

Available: iOS, Android Google Translate is one of the best all-round translation apps on the market. The app can detect more than 100 languages and provide offline translations to 59 languages. With their Word Lens feature, you can translate text on signs from 37 languages.

What is the best language translator app?

Google Translate Probably the most popular of any language service, Google Translate's web platform, iOS app and Android app are constantly innovating. Their typed translation feature supports 103 different languages, 52 of which continue to work offline (which is perfect for your off-the-grid travel plans).

How do I add language translator to my website?

Beta ProgramIn a web browser, go to translate.google.com.At the bottom of the page, click Website Translator.On your first time visiting the Website Translator, you see a page asking you to add your website. ... Type in the URL of your site. ... Choose the language your site is in, such as English.Click Next.More items...•

How do I translate a website into multiple languages?

How to translate a website with Google TranslateLaunch Google Chrome and go to the Google Translate website i.e. translate.google.com.Type the entire URL of your website in the text box on the left.Select the new language you wish to translate your website into.Click the Translate button.

How do I translate a page into another language?

When you come across a page written in a language you don't understand, you can use Chrome to translate the page.On your computer, open Chrome.Go to a webpage written in another language.At the top, click Translate.Chrome will translate the webpage this one time.

How accurate is machine translation?

There is no hard and fast way of assessing how good MT is as a translator, but depending on the pair of languages subject to a translation there is an accuracy rate of between 60 and 80%.

How do you use Trados translation?

0:295:58How to use machine translation in Trados Studio - YouTubeYouTubeStart of suggested clipEnd of suggested clipHere you can add a machine translation provider in the same place that you add to your translation.MoreHere you can add a machine translation provider in the same place that you add to your translation. Memories. You select use then cloud-based resources from the drop-down.

What is machine translation PDF?

Machine translation is computer. program which is design to translate text from one language. (source language) to another language (target language) with- out the help of human.

What is Carepaths EHR?

CarePaths EHR is an online (ASP), integrated electronic medical record (EMR) and practice management (PM) system. It is designed for psychiatry, psychology, mental and behavioral health, and social services. Some of the CarePaths'... Read more

What is my client plus?

My Clients Plus is a cloud-based medical platform. It is used by mental and behavioral health providers for medical practice management. My Clients Plus’ key features comprise therapy billing, client portal, to-do list, thera... Read more

What is elation health?

Elation Health is a cloud-based clinically focused electronic health record solution for physicians looking for an ONC-ATCB certified EMR along with patient scheduling, a patient portal, e-prescribing and e-faxing. The solution ca... Read more

What is referral MD?

ReferralMD is a cloud-based fax management software designed to help the healthcare industry manage inbound and outbound faxes from a unified platform . Key features include task assignment, categorization, fax routing and notifica... Read more

What is simple practice?

SimplePractice is a cloud-based practice management system built to make the business side of private practice easier. Our easy-to-use and HIPAA-compliant software helps health and wellness professionals automated their day-to-day... Read more

What is Jahia DXP?

Jahia DXP is a cloud-based platform that helps businesses monitor customers’ experiences and provide personalized content accordingly. Professionals can use the built-in CMS solution, jContent, to create, store, manage and share e... Read more

What is a patient portal?

A patient portal can be defined simply as a “secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection.”

Why is patient portal important?

In a world where consumers want access to everything online, a patient portal is fast becoming a necessity. Physicians who implement one stand to benefit in several ways, including reduced no-shows, shorter collection times, more engaged patients, and ultimately better care outcomes.

Do patient portals have to have a password?

In order to comply with HIPAA regulations, all patient portal vendors must provide restricted access to protected health information using a secure username and password for each user.

Can third party providers integrate with EHRs?

While third-party patient portal vendors are incentivized to create bridges that will allow their systems to integrate with a wide variety of EHRs, it can be difficult to build a bridge for a system whose vendor refuses to cooperate. This can limit both users’ choice and efficient care coordination. If your practice uses one of these systems, your patient portal options may be limited.

What would happen if a medical translation was misinterpreted?

Misinformation due to erroneous medical language translation could result in lawsuits, increased readmissions and billing confusion .

How to translate a document with Pairaphrase?

With Pairaphrase, the document translation process is very simple. Simply choose your source and target languages, upload your document (s) and click translate. Pairaphrase will generate a translated file closely matching the format of the original document.

What is Pairaphrase software?

With Pairaphrase translation software for healthcare and medical, you reap the benefits of powerful translation technology and enterprise level security.

How much does an interpreter cost?

In fact, according to ModernHealthcare.com, “An American Medical Association survey found that costs of $150 or more for interpreter services often exceeded a physician’s payment for the visit, presenting what the AMA called a ‘significant hardship’ for practices.”

What is a pairaphrase?

Pairaphrase is a productivity enhancer for medical document translation. Our software is a secure solution for healthcare companies who need to translate confidential healthcare data and conversations with a HIPAA-compliant app.

Patient Data Translation Practice

Language Scientific is a US-based translation company specializing in Medical, Clinical and Scientific translation services for the Life Sciences industry.

Specialized Patient Data Translation Services

Fast turnaround on translation of Adverse Event documents and laboratory and radiology reports

Patient Data Translation Quality Methodology

Language Scientific’s Patient Data Translation Practice follows an ISO 9001:2015 and ISO 17100:2015 certified Quality Methodology that includes 12 steps to ensure accuracy in every project we take on. All projects from medical imaging report translations to adverse event translations go through our strict 12 step process.

Life Science Subjects We Translate

We have vast experience translating Life Science documents in a wide variety of scientific fields. For example, in the past three years we translated medical documents, clinical data and medical device software in the fields of:

How does translation software help hospitals?

Translation software can save hospitals thousands of dollars by utilizing software to not only automate process but also keep the translations consistent. Medical documents are critical and therefore will still require human to proof the documents but when using translation software in conjunction with the human translator, ...

What is the job of a translator in a hospital?

A translator or language specialist must understand the medical terminology completely in order to accurately translate documents.

What is Systran software?

Systran's powerful translation software gives you an intuitive interface and advanced translation tools that allow to increase the accuracy of your translations and train the software to use your terminology.

Why spend time translating the same information over and over?

Why spend time translating the same information over and over? Many of the documents contain a lot of repetitive information. For example, many documents given to patients is often a template that is reused over and over and many of these instruction forms contain a lot of the same information with only specific instructions changing dependent upon the treatment being administered or part of the body.

Can hospitals translate medical documents?

Hospitals are faced with the need to translate medical documents for patient information daily. With translation software you can speed up the translation process and offer patients documentation in their native language.

What languages are included in the translation app?

Each app had to include translation to at least one of the top 10 languages spoken in Australian homes as of 2016 (Mandarin, Arabic, Cantonese, Vietnamese, Italian, Greek, Hindi, Spanish, Punjabi, and Tagalog , excluding English ) [2]. The apps had to operate on iOS 10.3 that was available during August 2017 on the iPad. Apps that required a fee or were only available for use on Android devices were excluded as this project forms a part of a larger pragmatic evaluation of the use of iPad-compatible apps in health care settings, where budgetary limitations are known to prohibit health care providers use of paid apps.

What is the importance of interpreters in health care?

The ability to convey essential care needs (eg, addressing pain, help with hygiene), communicate simple safety messages, and provide orientation cues are essential in health care settings. People without proficient English from non-English speaking (NES) countries may not receive equitable care if their health care workers do not speak their primary language [4,5]. The use of professional interpreters is considered the gold standard [6]. However, because of issues related to cost, access, availability, and time constraints [7,8], use of professional interpreters in health care is often limited to specific aspects of care, such as comprehensive assessments, procedural consent, diagnosis, and the development of treatment plans. Everyday communication between health care workers and clients, when there is a language barrier, generally occurs without professional interpreters and has been described in the literature as getting by, where health care workers rely on gestures, facial expressions, and knowledge of minimal key words in the target language [9,10]. The getting byapproach has the potential for miscommunication, which may lead to inappropriate or inadequate care provision and patients’ needs being unmet. At worst, the getting byapproach can result in the provision of inappropriate or nonbeneficial treatments and care as highlighted by Runci et al (2012) [11], finding a higher frequency of prescription of antipsychotic drugs for Italian speaking residents in English-speaking residential care facilities than their counterparts in language specific facilities.

What is Xprompt app?

Albrecht et al [16] conducted a 6-week trial of a German translation app called xprompt–multilingual assistance, designed for use in health care settings. The app allowed for preset health phrases to be translated and was used for basic conversations. Nursing staff were then surveyed about their experiences. Although most staff reported that the translation tool was helpful for communicating with patients who spoke another language, was easy to use, and that there were no obvious problems with the usability of the device, some reported that the technology was not practical, was too time consuming, and did not integrate well into existing workflows. They also reported difficulties using the technology with older patients who were unfamiliar with technology or unable to use the app because of visual impairment or illiteracy. The staff also reported that the desired target language was not always available. Explaining the menu items in the app caused problems in some instances.

How accurate is Google Translate?

The accuracy of translation from English to Mandarin was 72% and from Mandarin to English was 67%, improving with short or simple phrases that did not contain technical information or when speaking clearly and slowly. The authors concluded that Google Translate was not accurate enough to replace professional interpreters but might be useful if an interpreter was not available.

Can you use an interpreter in medical settings?

Although using an interpreter remains the gold standard for complex medical and legal discussions in all settings, in some situations, it is not appropriate or feasible to use an interpreter, yet communication remains an issue. Through the widespread uptake of mobile devices, technology enabling language translation has been identified as a potential way to improve communication between patients and staff in health care settings when used as an adjunct to professional interpreters [1]. Very few studies have evaluated the use of translation apps in medical and health care settings and even fewer have compared multiple translation apps or examined the contexts in which their use may be suitable.

Can iPads be used for translation?

All iPad-compatible translation apps require a degree of caution and consideration when used in health care settings, and none should replace professional interpreters. However, some apps may be suitable for everyday conversations, such as those that enable preset phrases to be translated on subject matters that do not require a professional interpreter. Further research into the use of translation technology for these types of conversations is needed.

Is translation technology used in health care?

Given the availability and widespread acceptance of language translation apps by the general public and anecdotal evidence of their use in health care settings, more research is required to evaluate their use, particularly in health care situations when professional interpreters are not normally used, such as everyday clinical conversations, and with particular cohorts, such as older people from NES backgrounds. To date, research evaluating language translation technology in health care settings has done so in complex situations, such as those that involve seeking consent [14], conducting medical assessments [13], or engaging in technical or complex medical conversations [15].

INTRODUCTION

Due to communication barriers, limited English-proficient (LEP) patients face challenges in the healthcare system. The LEP population accounts for 8.5% of the US population. 1 LEP patients experience multiple gaps in care. 2 If inclusively designed, technology has the potential to serve as a tool to address these disparities. 3

METHODS

We performed a blinded evaluation of clinical staff, testing their comprehension of translated portal messages. We collected 7 portal messages from patients in Portuguese for this study. The messages had a range of complexity (Flesch-Kincaid grade level ranging 2–8 based on human translated text).

RESULTS

A total of 179 clinical staff completed the evaluation, ninety randomized to GT translations and 89 to human translations. The participants were primarily physicians (62% in the translator arm, 47% in the GT arm (Table 1 )).

DISCUSSION

To our knowledge, this is the first study to evaluate clinician comprehension of machine-translated patient portal messages. We demonstrated that clinicians showed similar comprehension and confidence in messages regardless of translation modality. Our study provides support for further exploration of GT use in facilitating secure messaging.

Acknowledgments

The authors would like to thank Fernando Gargano for his support in reviewing and translating text.

Funding

J.A.R. received support from a career development award from the Office of Diversity, Inclusion and Career Advancement at Beth Israel Deaconess Medical Center.

Ethics declarations

This study was approved by the Institutional Review Board at both institutions.

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Introduction

Patient Portal Software Features

  • In order to comply with HIPAA regulations, all patient portal vendors must provide restricted access to protected health information using a secure username and password for each user. Beyond access control, patient portals typically include features that allow patients to view: 1. Recent Doctor Visits 2. Discharge Summaries 3. Lab Results 4. Medic...
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Types of Patient Portals

  • Integrated Patient Portal Software
    The proliferation of healthcare IT vendors means that providers have numerous medical software options. Most of the systems developed are, due to incentives, EHRs, but many of these systems include an integrated patient portal. There are many advantages to selecting an EHR with pre-int…
  • Standalone Patient Portals
    Provider frustration with many pre-integrated, non-user friendly systems has led to the development of standalone patient portals. Standalone systems usually include more features and do not rely on sunk costs to keep their contracts. Additionally, third-party vendors are often …
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Current Trends

  • Many electronic health records and patient portal software vendorsare suffering attrition due to failures to certify their products for Stage 2 of Meaningful Use. This is leading to general consolidation in the healthcare IT market. Currently, the top few vendors control approximately 75 percent of the marketplace, and that trend is expected to continue. However, consolidation doe…
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Conclusion

  • In a world where consumers want access to everything online, a patient portal is fast becoming a necessity. Physicians who implement one stand to benefit in several ways, including reduced no-shows, shorter collection times, more engaged patients, and ultimately better care outcomes. The options available are extensive, but our Technology Advisors are here to help. Call, click, or emai…
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