Patient Portal - State of Franklin Healthcare Associates
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How do I contact my SOFHA clinic?
FollowMyHealth® Sign In. Having trouble logging in? Try one of the recovery options below to get back into your account. Username. Password. I'm not a robot is required. Sign In.
Who is SOFHA?
Do you want to become a SoFHA patient? Email help@sofha.net. To protect your privacy, please do not communicate personal health information via email. We will respond to your messages Monday – Friday between 8:00 am and 5:00 pm.
What is FollowMyHealth patient portal?
Do you want to become a SoFHA patient? Email help@sofha.net. To protect your privacy, please do not communicate personal health information via email. We will respond to your messages Monday – Friday between 8:00 am and 5:00 pm.
How do I contact state of Franklin Healthcare Associates?
We provide our patients the option of paying invoices via our SoFHA website. All you have to do is register, providing a user name and password, to establish an account. With our online bill pay, you’ll be able to pay invoices at any time of the day or night. For billing questions, please call our Central Billing Office at (423) 794-2469.
Exceptional Specialty Services
Our many physicians and medical team members serve in the following specialty areas: internal medicine, OB/GYN, family practice, pediatrics, hospitalists and sleep medicine.
Main Campus Location
The majority of our medical practices are located at 301 and 303 Med Tech Parkway in the heart of Johnson City.
Registration, Billing and Collection Payment Policy
We are participating with Medicare, Tennessee Medicaid, and most Managed Care plans in the area. We will file these claims for you. Patients are expected to pay any deductibles, coinsurance or copay amounts owed at the time of service.
Acknowledgement of Notice of Privacy Practices
May we call the telephone number you have provided and leave a message on an answering machine or with a family member/friend regarding your appointment or test results? Yes No
Appointment Policy
State of Franklin Healthcare strives to provide excellent, quality care to each and every patient in a timely manner. In an effort to provide care when you need it, we have updated our policies on missed or canceled appointments and patient discharges.
Signature
By typing your name and initials in the signature fields below, you consent to all of the agreements listed in this form. You furthermore agree that your submission of this form, via the "Submit Form" button, shall constitute the execution of this document in exactly the same manner as if you had signed, by hand, a paper version of this agreement.
Apple Health and Medlio App
- We are excited to announce a new option that allows patients to view their health information. In addition to the FollowMyHealth® App, you can now use the Apple Health and Medlio App to view and combine your health records. Apple Health and Medlio provide secure access and control o…
Enrolling
- How do I set up a FollowMyHealth® account?
Sign-up is simple and takes place during the patients visit with their doctor or provider. As a safety precaution, patients must sign up in person to confirm their identity. Just ask any staff member about getting connected right away. Once you sign up, watch for an email from noreply@follow… - What if I don’t receive the invitation email?
To ensure that the FollowMyHealth® invitation email reaches you, please check your “spam folder” and add noreply@followmyhealth.com as an approved sender.
What Is My Username? My Password?
- You determine your own username and password when you create your FollowMyHealth® account online. After I set up my account, when and how do I log in? Log on whenever you want to review changes, make updates, request appointments and more. Bookmark the site to make it convenient to visit on a regular basis. A link to FollowMyHealth® Patient Portal is also available …
Access
- How can I access my child’s or other family member’s health information? If you are interested in FollowMyHealth® Patient Portal access for your child(ren) or an adult for whom you are legally responsible and that individual is a patient of a participating provider, you will need to sign up in person by completing a Patient-Designated Personal Representative Access Request form. Sign …
Password / Log-In Issues
- What if I forget my password? If you don’t remember your password, choose FMH Secure Login, enter your username and select “Reset.” You will then receive an email with instructions about how to complete this process. If you originally signed up using another account (Facebook, Google, Yahoo or LiveID), select the appropriate icon and follow the instructions. Please note: If …
Confidentiality and Privacy
- Will my information in the portal be secure? Yes, your personal and medical information in the FollowMyHealth® Patient Portal will be kept confidential. FollowMyHealth® uses a secure, encrypted connection that meets the highest industry standards. All health data is stored on a secure server. Only you – and those you authorize – will be able to see or gain access to the info…
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