patient portal site:brighamandwomens.org

How to use our patient portal?

Use Our Patient Portal. In order to access our patient portal, you need to be a current patient who has had at least one visit in our office. Our front desk can supply you with a temporary portal password after you contact us with a valid email address. Once you have your email and temporary password, you can reach our portal directly from the ...

What do patients want in a patient portal?

It contains detailed track records related to recent doctor visits, discharge summaries, medications, immunizations, and lab results. It also provides patients with convenient access to personal health information while allowing them to interact and communicate with healthcare professionals via the internet.

How to register for patient portal?

How to Register and Activate Your Portal Account: 1. Portal sign up can be done on a computer or mobile device. a. If using a mobile device, you must switch to full site mode to access registration. 2. Go to https://emrmail.hallmarkhealth.org a. This will launch the Patient Portal. 3. New Users: Click on the green Register and Activate Now Button

What are the main benefits of patient portals?

Some of the features available on patient portals may include:

• Direct communication with the doctor via message
• Short video appointments
• Medical history and records
• Prescription ordering
• Appointment setting
• Bill payment (premium and for medical services)
• Educational materials, tailored to the patient
• Lab and diagnostic test results
• Visit summaries and notes from the doctor
• A record of immunizations

Nurse Line, Urgent Care Video Visits and COVID-19 Screener

If you are an established Mass General Brigham patient with a primary care provider, we recommend you contact your provider’s office by phone or via Mass General Brigham Patient Gateway if you have symptoms that may indicate exposure to COVID-19 or if you believe you may have been exposed.

Patient Gateway Updates

The Patient Gateway website and mobile app has a new look and feel. You will continue to have access to all currently available features — and can expect the following new features:

Health Records on iPhone

Do you want to see parts of your current medical record in a smartphone app and combine Brigham Health information with that from other healthcare providers? You can now do so with several third-party apps on your iPhone or Android device.

Interpreter Services

Interpreter services for non-English speaking and hearing impaired patients are important to quality health care.

Spiritual Care

Emotional, spiritual and religious support for patients and families 24/7.

Parking

Parking locations, valet parking, rates and accessibility information.

How to access patient portal?

Patient Gateway is a secure and convenient online tool that allows patients to: 1 Communicate with your doctors 2 Schedule appointments 3 Request prescription renewals 4 Receive test results 5 Request insurance referrals 6 View your health record information 7 Update your mailing address and other demographic data

How to set up a patient gateway account?

Setting up your personal Patient Gateway account is simple. A request form asks you to provide basic information: your name, gender, birth date, telephone number, email address, home address, and your Brigham and Women’s health care provider (s). You then can choose to verify your identity online (using an RSA security tool to gather specific questions that only you can answer) or to have an Access Key mailed to you within 7 business days.

What hospitals are using Patient Gateway?

Currently, most primary care physicians and many specialists at Brigham and Women’s Hospital (BWH), Dana Farber Cancer Institute (DFCI), and Massachusetts General Hospital (MGH) are using Patient Gateway. If you are interested in using Patient Gateway, ask your physician if he or she is active in this program or just start the enrollment process. (The first enrollment step is to check your providers; if your provider is not listed, you can stop the process immediately.)

What is the phone number for Brigham and Women's Harbor?

Become a Brigham and Women’s Harbor Medical Primary Care Patient. Call our new patient line at (781) 952-1303, Monday through Friday between the hours of 8:30am and 5:00pm, for new primary care and specialty care office visits.

Information You Will Need

When you speak with a patient coordinator, please have the following ready:

Referrals

If you have a managed care insurance plan, a referral from your physician may be necessary. Please verify this with your insurance provider and complete any authorization requirements.

Billing and Insurance

We accept most health insurance plans, but please check with your health insurance company to make sure you understand covered benefits and costs.

WHAT CAN WE HELP YOU WITH?

Boston magazine names more than 280 Brigham physicians to its 2022 list of “Top Doctors.” The magazine highlights 1,797 Massachusetts physicians in 60 different specialties as exemplary leaders in their respective fields. Congratulations to our physicians who are honored.

CENTERS OF EXCELLENCE

Marc Sabatine, MD, MPH, explains what coronary artery disease is, shares prevention tips and educates patients on managing their symptoms. Dr. Sabatine is a cardiologist and chair of the Brigham’s TIMI Study Group.

Brigham COVID-19 Response Fund

Your contribution will aid our efforts on every front as we work together to defeat COVID-19, care for our patients and families in their hours of greatest need, and emerge stronger than ever.

Join us in transforming the future of medicine

With your support, Brigham and Women's Hospital is able to deliver the highest quality patient care, pursue the most innovative and promising medical research, and train the brightest medical minds to become the next generation of healthcare leaders.

What is a patient gateway account?

Once you are a registered patient, you can set up a Patient Gateway account, allowing you to communicate with your physicians and access your test results.

How to make Brigham and Women's Hospital appointment go smoothly?

Preparing in advance for your appointment at Brigham and Women’s Hospital will help you feel more comfortable when the day arrives. Take the time to gather personal and medical information, and write down any questions you have for your physician prior to the visit. Advance planning can make your hospital visit go smoothly.

What is the Mass General Brigham Prescreen app?

Knowing that COVID-19 is with us for the foreseeable future, all patients and visitors are screened for symptoms of respiratory illness before they can enter our facilities. We ask patients and visitors to use our Mass General Brigham Prescreen app at prescreen.massgeneralbrigham.org before their arrival. The app is available in English and Spanish. It walks users through a series of questions to screen for symptoms of illness. Screening questions must be answered on the day of your appointment or visit. Learn how to use the app before your visit.

What to ask a doctor about your health?

You may be asked questions about your family’s health history and your diet, exercise and sleep habits.

What to bring to a pharmacy for prescriptions?

Always bring a list of your current medications (prescription and over-the-counter drugs, supplements and vitamins) including the dosage and frequency. We will need the name and contact information for your pharmacy.

What to expect at first hospital appointment?

You will receive a lot of information at your first appointment. A friend or family member can write down details during the visit as well as ask questions of your providers. They can also transport you to and from the hospital.

Do you have to complete forms prior to a clinical visit?

Depending upon the department or service you are visiting, you may be asked to complete forms or documents prior to your scheduled visit. Some clinical areas will have specific forms to download on their websites for you to prepare and bring to your appointment.

What is patient gateway?

Patient Gateway is a secure online tool for BWH patients to manage their health. Patients can sign up for Patient Gateway to view their medical records, schedule appointments, and communicate with their doctors online.

How to share medical records with BWH?

Fill out an authorization form allowing your medical provider to share records with your BWH doctor.

What is the Brigham Health app?

Brigham Health patients and patients at all Mass General Brigham entities have a new way to access and view their personal health information. The Apple Health app on iPhone® allows users to combine current health records from multiple care providers all in one place. Brigham Health is proud to be one of the first organizations to enable this capability for its patients. As we look to broaden and deepen the digital tools for our patients, we are collaborating with industry to develop and/or offer new products and services that lead to better health and healthcare. For more information, please go here.

Why do you need to share your medical records with your new doctor?

By having your medical records, he or she can take that information into consideration when evaluating and treating you. Shared information among healthcare providers helps to assure coordinated care.

How to speak to a patient coordinator?

To speak with one directly, in English or Spanish, call 855-278-8009, Monday through Friday, 8 am to 5 pm Eastern Time .

What is Brigham and Women's Hospital?

Brigham and Women’s Hospital (BWH) is committed to providing patients with innovative care that combines a personalized, compassionate approach, incorporating our world-class research and the most advanced diagnostic and treatment approaches.