patient portal shen

What is a patient portal?

Our patient portals are secure, personal websites that allow you to view and manage your health care information, medical records and results. Please note: Certain records and test results may be available on the portal before your physician can review them.

What are the hours of the patient portal Office?

The Patient Portal Office is open Monday through Friday, from 8:30 a.m. to 5:00 p.m. You can be granted access to another patient's medical records if that individual provides the hospital with written permission and if applicant is 18 years or older. As a 'patient proxy,' you will have access to the individual's personal health information.

How do I change or Reset my Patient Portal password?

Please contact your medical provider’s office for instructions on how to change or reset your patient portal password. Once you can log in to your patient portal, you’ll be able to make changes to your security question or access code.

How do I transfer my medical records to Shen medicine&pediatrics?

If you are transferring your care to us from another physician or medical group, please bring a signed Transfer of Medical Records Release form to our office so we may request a copy of your medical records for your chart with us. Shen Medicine & Pediatrics Assc has been recognized as one of the top San Jose Pediatrics practices.

Experienced Doctors

Our board-certified orthopedic surgeons have the skills and experience to diagnose and treat a wide variety of orthopedic disorders.

Specialized Care

We understand the importance of specialized orthopedic care by experienced professionals who focus on the complexities of specific parts of the body.

Team Approach

You can count on our multidisciplinary team of experts. Our orthopedic team includes six orthopedic surgeons, a physician’s assistant, and a nurse practitioner.

Focus on Patients

Patient-centered care is our top priority. Our providers take the time to listen to the unique concerns of every patients and address their questions about treatment.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.