patient portal shannon

What is Shannon's new patient portal?

As of October 7, 2017, Shannon's new patient portal is MyChart. MyChart makes it convenient to access your health records, schedule appointments, view important test results and more at www.ShannonMyChart.com!Your health records and care team are just a few clicks away.

How do I get my medical records from Shannon?

Shannon’s Health Information Management department (HIM) will be available to help you get your records from Shannon, Community Medical Center and Community Medical Associates. For all records requests, you may contact our Shannon HIM Department by emailing ROIRequests@shannonhealth.or g or calling 325.657.5198.

Is my healthcare information confidential at Shannon?

At Shannon we are focused on keeping your healthcare information confidential. Information will not be released without the patient's written consent, except as required by law.

How do I contact Community Medical Center Shannon business office?

Please contact our Shannon Business Office at 325.657.5307. One of our customer service representatives will be happy to assist you. Who should I contact regarding a bill for previous services from Community Medical Center or Community Medical Associates?

What happens to patients admitted on Day 1 of Shannon integration?

Patients who are admitted in the hospital on Day 1 of our integration will be registered again into the Shannon records system. Our nursing and registration staff will complete this process with them.

What is the benefit of Shannon Clinic South?

One benefit that Shannon Clinic South (former CMA) patients will see immediately is the transition of the registration, billing and medical records system to our Shannon Epic system. Patients will also have access to MyChart, our Epic patient portal. Most importantly, all of the Providers and Associates throughout our expanded Shannon network remain committed to delivering exceptional care and service to our patients and guests.

What is Shannon's MyChart?

MyChart is the Shannon Patient Portal. MyChart enables you to see visit summaries, access test results, schedule and request appointments, message your provider and pay your bill. To set up a MyChart account or to learn more about the system, visit mychart.shannonhealth.org.

What is Shannon South?

San Angelo Community Medical Center and its departments will be referred to as Shannon South.

What is the name of the clinic on Bryant?

The Express Care Clinic on Bryant will be named Shannon Urgent Care Bryant.

How long does it take to get a medical record from Shannon?

Please allow 7-10 days for processing of the request. You will be contacted when records are ready. Records will be sent to you via MyChart, which is the preferred method. If you do not have a MyChart account, you can sign up by visiting the Shannon website at www.shannonhealth.com. Records can also be mailed to you by request. Records requested to be sent to other facilities or third parties will be sent directly to them.

How to contact Shannon Business Office?

Please contact our Shannon Business Office at 325.657.5307. One of our customer service representatives will be happy to assist you.

What is Shannon's phone number?

The Hotline is available 9am-5pm Monday - Friday, you can call 844-6-SHANNON or 844-674-2666. Nurses are available to help answer questions about COVID-19 screening or testing. How To Videos.

What is Shannon on demand?

Shannon On Demand provides a virtual video chart visit with a healthcare provider through a mobile device or computer. Doctors are available 24/7 and can evaluate your risk for coronavirus and other respiratory conditions, provide a treatment plan, or refer you to in-person care if needed.

How long does it take to get a Shannon Health records?

Please allow 7-10 days for processing of the request. You will be contacted when records are ready. Records will be sent to you via MyChart which is the preferred method. If you do not have a MyChart account, you can sign up by visiting the Shannon Health website. Records can also be mailed to you during this time. Records you have requested to be sent to other facilities or third parties will be sent directly to them.

What is the document center of MyChart?

The Document Center of MyChart also allows for patients to view visit summaries, Advanced Directives and Shot Records without having to contact Medical Records. Find out more about MyChart, Shannon's Patient Portal, here!

Can you get a copy of your medical records from Shannon South?

To request a copy of your medical record or radiology images from any Shannon entity, including Shannon South, please click here to download and complete your Medical Record Authorization Form.

What is Shannon MyChart?

Shannon MyChart Medical Record Access is an Internet application that enables a patient to have secure web-based access to portions of their Shannon medical record, and allows a secure, convenient communications channel with Shannon for non-urgent messages. Use of this service is optional. Your login name and password are key to protecting the confidentiality of your information. It is your responsibility to keep your password confidential. It is only known by you and can be changed online at any time by you. Your password is not known by anyone at Shannon.

What are some examples of inappropriate use of Shannon MyChart?

Inappropriate use of Shannon MyChart (examples include: excessive, unnecessary, inappropriate content in messages or use of scheduling) Abuse of proxy access. Pending legal issues with patient or direct family. You will be notified if we deactivate your Shannon MyChart medical record access.

Can you receive messages from Shannon MyChart?

You understand that you may receive messages, test results and other communications delivered via Shannon MyChart. Therefore, you may not receive other types of communications from Shannon in these areas.

Is Shannon MyChart a patient right?

Access to Shannon MyChart is a courtesy and not a patient right. Shannon reserves the right in its discretion to discontinue your access if Shannon believes you have violated these terms and conditions or abused the use of this service. The following is a list of reasons which may result in deactivation. The list is not inclusive and each circumstance will be evaluated individually.

Health Information/Medical Records

Billing/Insurance

Appointments

Registration

Provider Contact Info/Locations

Services

• May I have my labs drawn at any Shannon location now? Any labs ordered by a Shannon Clinic South (former CMA) provider will be accessible in our Shannon Epic system. Patients may visit any of our lab locations to have their labs drawn. To request information on testing requirements, call 325.481.2050. For a complete list of our lab locations and ho...

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