patient portal sacred heart fl

Is there a patient portal for Sacred Heart Bay?

Patient portal for hospital patients of ASH Pensacola, ASH Emerald Coast, ASH Gulf, and ASH Bay (Bay Hospital visit 10/10/20 and after). The designated web portal for patients of Sacred Heart Medical Group and Sacred Heart Women's Care Center. Patient portal for patients of Ascension Sacred Heart Bay whose hospital stay was 10/9/2020 or before.

How do I log in to my Patient Portal?

To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?

What's new with Ascension Sacred Heart's patient portal?

We are excited to announce that Ascension Sacred Heart will be using a new vendor for our Patient Portal for your hospital-based health information. Your patient portal will include components of your medical record from hospital stays at Ascension Sacred Heart hospitals.

What should I do if I have technical issues with patient portal?

You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.

How to contact Ascension Sacred Heart Bay?

If have questions about your medical records, you can contact the Ascension Sacred Heart Bay's Release of Information office at 850-747-6287. Should you have any difficulty registering for this service or accessing your account, please call our Toll Free Support Hotline at 1-866-735-2963. To register: Click here.

What is the phone number for follow my health?

Should you have difficulty accessing your account, please call our Toll-Free Support Hotline at (877) 621-8014. Historic data for hospital-based data up until September 7, 2018 will continue to be available through your previous Follow My Health Patient Portal here.

How to get invitation code for Ascension?

Visit any Ascension Medical Group Sacred Heart clinic and sign up at the registration desk to receive an invitation code. You should will receive an e-mail from the “Medical Group Patient Portal”, usually within 30 minutes.

Does the Ascension Patient Portal include Sacred Heart visits?

Please note that the Ascension Patient Portal does not include records from your Ascension Medical Group Sacred Heart visits. To access this information, you will sign up for the Medical Group Patient Portal with these steps:

Welcome to Your Patient Portal

As of September 1, 2019, Heart of Florida Regional Medical Center is now AdventHealth Heart of Florida, and Lake Wales Medical Center is now AdventHealth Lake Wales.

And Your Health Records Are All Here, Too

Even though your hospital has a new name, all of your health information and medical records are still in the same place — your patient portal — but there are different portals, depending on when you became our patient.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.