patient portal rochester regional

Why choose Rochester Regional Health?

At Rochester Regional Health, the needs of our patients and their families drive the compassionate, community-focused care we provide. Our priorities are patient safety, personalized treatment plans, and being at the forefront of an ever-changing healthcare landscape.

How do I contact MyCare in Rochester?

For questions or assistance, call (585) 922-1234 or email mycare@rochesterregional.org with your full name, date of birth, address and phone number. Download the MyCare App to put your health information in the palm of your hand.

Does Rochester Regional Health provide language interpreting services?

Rochester Regional Health provides language interpreting services that are available for all appointments, at no cost to you. We are proud ensure effective communication between patients, their authorized representatives, and their healthcare providers, which is vital to providing the best possible care.

When will I receive my test results and provider notes?

Test Results and Provider Notes Posted Instantly. Your test results and provider notes are now available to you in MyCare as soon as they are finalized. That means you may receive results even before your provider does. If additional follow-up is needed, either urgent or non-urgent, a member of your health care team will contact you as appropriate.

Why Choose Rochester Regional Health?

At Rochester Regional Health, the needs of our patients and their families drive the compassionate, community-focused care we provide. Our priorities are patient safety, personalized treatment plans, and being at the forefront of an ever-changing healthcare landscape.

Unity Specialty Hospital

The care you needed before is the care you still need today. We have taken steps to transform our provider offices, hospitals, and the way we deliver care to keep you safe. Our thorough disinfecting, patient and employee health screenings, and visitor restrictions mean it’s safe to receive the care you’ve put off.

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Health News

Find daily updates on COVID-19 cases, hospitalizations, and vaccination rates in the Finger Lakes region and New York State.

Because We Listen More, We Can Do More

By actively listening and partnering with our patients, our providers use the latest advances to provide every patient with the exceptional care they deserve.

Visiting Hours

Although we are staffed 24/7, visiting hours are daily from 8am – 8pm. Please follow the latest Rochester Regional Health guidelines for visitation, as there are some restrictions due to the current pandemic.

Language Assistance & Interpreter Services

Rochester Regional Health provides comprehensive language interpretation services that are available at no cost to our patients or their authorized representatives.

Insurance and Billing

Information on insurances accepted at and the types of bills you may receive, as well as resources like financial assistance.

Nearby Accommodations

If you’re traveling to help a loved one during their stay at Unity Specialty Hospital, please see nearby accommodations to make planning your visit easier.

Your Arrival and Admission

During the admitting process, we’ll review your registration and other important paperwork that is necessary to have on file while we provide care.

About Your Stay

Each patient will be assigned a private room, which includes a bed, entertainment area, and bathroom. Our staff will show you how to use the parts of your room and you’ll have a call button if you need help at any time. Meals are provided via a pre-selected menu featuring a special each meal.

Discharge

Our team will work with you and your family to make sure all of your discharge planning needs are met whether it’s to home or to another facility. We want to assure you will receive the necessary follow-up and that your discharge is safe.