patient portal program

A patient portal can be defined simply as a “secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection.” According to a 2014 survey from Medscape, 80 percent of physicians now use electronic health records systems.

Full Answer

How to access your patient portal?

May 06, 2022 · Elation Health is a cloud-based clinically focused electronic health record solution for physicians looking for an ONC-ATCB certified EMR along with patient scheduling, a patient portal, e-prescribing and e-faxing. The solution ca... Read more. 4.30 ( 43 reviews) 111 recommendations. Compare. Price Demo.

How do you set up a patient portal?

Sep 29, 2017 · A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: With your patient portal, you can be in control of your health and care.

How to create your patient portal?

Let our patient portal software do some of the work for you. It helps your staff spend less time answering phones, scheduling appointments & relaying provider questions – which means they have more time to work on clinical & billing tasks. And when efficiency increases, so does your revenue – and your ability to scale up your practice.

How do I access my Patient Portal?

Feb 07, 2018 · Reaction to the patient portal implementation has been very positive. Patients appreciate the convenience, for example, of being able to contact the practice at any time of day or night. For many patients, the use of Web-based information and electronic communication is “second nature”; consequently, they are comfortable using the portal.

What is patient portal software?

How do you set up a patient portal system?

What are the different types of patient portals?

Who has the best patient portal?

How much does it cost to implement a patient portal?

What are the benefits of a patient portal?

What are the features of a patient portal?

What are the disadvantages of patient portals?

What are the benefits and challenges of using patient portals?

Is secure patient portal legit?

What is the difference between EMR and EHR?

What is a standalone patient portal?

What is Carepaths EHR?

CarePaths EHR is an online (ASP), integrated electronic medical record (EMR) and practice management (PM) system. It is designed for psychiatry, psychology, mental and behavioral health, and social services. Some of the CarePaths'... Read more

What is referral MD?

ReferralMD is a cloud-based fax management software designed to help the healthcare industry manage inbound and outbound faxes from a unified platform . Key features include task assignment, categorization, fax routing and notifica... Read more

What is Caspio software?

Caspio is a cloud-based application development solution for organizations of all sizes. The platform is suitable for industries such as health care, media, government, education, nonprofits, consulting, churches and community ass... Read more

What is elation health?

Elation Health is a cloud-based clinically focused electronic health record solution for physicians looking for an ONC-ATCB certified EMR along with patient scheduling, a patient portal, e-prescribing and e-faxing. The solution ca... Read more

What is Jahia DXP?

Jahia DXP is a cloud-based platform that helps businesses monitor customers’ experiences and provide personalized content accordingly. Professionals can use the built-in CMS solution, jContent, to create, store, manage and share e... Read more

What is a mend?

Mend is a cloud-based healthcare communication solution that enables patients and providers to connect and share files, messages, assessments, photos and data. Users and providers can use video conferencing and live chat tool... Read more

Prioritize the patient experience

If you want to see higher patient satisfaction & retention rates, you need to keep them happy. Patient portal software does just that by making it fast & easy for your patients to access medical records & clinical summaries, pay bills or reach out to your staff with concerns. More access to quality healthcare = a better patient experience.

Features that support faster needs resolution

Don’t force patients to call your office & sit on hold. Our portal helps them spend less time leaving messages, waiting for a call back or trying to schedule office visits. Online messaging, prescription renewal & appointment features enable patients to ask questions, send requests & schedule office visits with just a few clicks.

Automate your administrative tasks

Your patients aren’t the only ones who will be smiling. Let our patient portal software do some of the work for you. It helps your staff spend less time answering phones, scheduling appointments & relaying provider questions – which means they have more time to work on clinical & billing tasks.

Request live demo

Complete the form below to sign up for a live demo of patient engagement tools.

When did Dover Family Physicians adopt EHR?

Dover Family Physicians adopted an electronic health record (EHR) system in 2008 with a goal of improving the quality of patient care and especially strengthening preventive care services. The practice has focused on ways to use the EHR to engage patients and their family members in their health and healthcare through a patient portal implementation. The practice, located in Dover, Delaware, has four physicians and two physician assistants, and provides primary care to more than 800 patients weekly.

How to get the most value from an EHR?

To get the most value from an EHR, practices will need to invest time in training and preparation. Some customization of the system will likely be needed based on how the practice functions and the individual work styles of the various providers.

How long does it take for a nurse to respond to a patient?

The practice established standards for response times of within 4 hours for more urgent questions to 2 days for prescription refills

When did PHMG start patient portal?

PHMG launched the patient portal in early 2010. As a first step, the physician champion piloted the portal for about 6 months before it was implemented in one clinic at a time. According to the physician champion, implementation was “easier than expected because everyone was already comfortable with eClinicalWorks, ...

Is the portal easy to use?

It’s really very easy to use. If you use the Internet, you’ll most likely find the portal helpful and easy to navigate. They found that it is particularly persuasive when providers encourage patients to use the portal because patients trust providers and value their opinions.

What are the challenges of the portal?

One major challenge with the portal is the multiple step registration process . Patients provide their e‐mail address at the front desk and are given a password to register from home. Some patients fail to complete the registration process after leaving the clinic. Remembering and managing passwords and managing family accounts are also challenging for patients. For example, a parent may log in for one child and then ask questions about a second child. For providers and staff, a challenge is that there is no way to know whether a Web‐enabled patient actually uses the portal and there are no read receipts to confirm that patients have read a message.

When did PHMG implement EHR?

In 2007 PHMG implemented an EHR system, eClinicalWorks, as part of a strategy to improve quality of care and facilitate coordination of care across its multiple clinic locations. In preparing for implementation, PHMG proceeded with:

What is the PHMG strategy?

PHMG had a strategy of ensuring that patients hear about the portal from multiple sources during each clinical visit. To execute this strategy, PHMG used several methods of communication, including:

Why do we need portals?

Other reasons to implement a portal include: To foster better patient-physician relationships: Portals offer a round-the-clock platform on which both parties can conveniently exchange health information, ask questions, and review medical notes—providing more opportunities to connect.

Do patients have to provide email addresses?

Collect patients’ email addresses: Patients usually have to provide their email address to register for access to your portal. If you start collecting addresses early in the implementation process, you’ll be able to hit the ground running once the portal goes live.

What is a highlight in healthcare?

Highlight: Allows patients to send messages from the portal to the healthcare provider in a safe and secure manner. Provides patients with a convenient alternative to face-to-face appointments, telephone contact, letters, and e-mails to send messages.

TOL Secure Patient Portal

The TOL Patient Portal (also referred to as "TRICARE Online" or "TOL") is the current secure patient portal that gives registered users access to online health care information and services at military hospitals and clinics.

MHS GENESIS Patient Portal

MHS GENESIS is the new secure patient portal for TRICARE. It will eventually deploy to all military medical and dental facilities worldwide and replace the TOL Patient Portal.

Using MHS GENESIS and TOL Together

If you’re already a registered user on the TOL Secure Patient Portal, MHS GENESIS works much the same way.

Log in to your Secure Patient Portal

If your military hospital or clinic uses TOL, click here to log in: >>TRICARE Online

Introduction

Patient Portal Software Features

• In order to comply with HIPAA regulations, all patient portal vendors must provide restricted access to protected health information using a secure username and password for each user. Beyond access control, patient portals typically include features that allow patients to view: 1. Recent Doctor Visits 2. Discharge Summaries 3. Lab Results 4. Medic...

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Types of Patient Portals

Current Trends

Conclusion