patient portal practice workflows (browser)

How does the patient portal work?

Sep 19, 2017 · Primary Health Medical Group's (PHMG) patient portal benefits patient care and provider workflow when combined with its integrated electronic health record (EHR) About Primary Heath Medical Group PHMG is an independent medical group with 11 clinics in southwest Idaho, provides both appointment‐based and urgent care.

Does the practice provide lab results through the patient portal?

Dec 09, 2021 · Patients will likely access those appointments from their patient portal, and they should be able to do this from their iPhone, iPad, or desktop browser. As with regular in-person appointments, online scheduling for telehealth should be simple in the patient portal.

What is a MedFusion patient portal?

Feb 07, 2018 · The practice has focused on ways to use the EHR to engage patients and their family members in their health and healthcare through a patient portal implementation. The practice, located in Dover, Delaware, has four physicians and two physician assistants, and provides primary care to more than 800 patients weekly.

How many patients are registered for the portal?

Jul 02, 2020 · Optimize Your Patient Portal and Streamline Your Workflows. The novel coronavirus pandemic has radically changed our personal and professional lives, perhaps forever. The lessons learned in these last few months have made us stop, think, and change how we move forward and communicate with one another and our patients.

How long does it take for a nurse to respond to a patient?

The practice established standards for response times of within 4 hours for more urgent questions to 2 days for prescription refills

How to get the most value from an EHR?

To get the most value from an EHR, practices will need to invest time in training and preparation. Some customization of the system will likely be needed based on how the practice functions and the individual work styles of the various providers.

What are the limitations of EHR?

The limitations of the EHR and the patient portal have presented challenges, such as the inability to send clinical summaries to patients via the portal. The practice can only move ahead with certain aspects of patient and family engagement as quickly as the system is upgraded.

When did Dover Family Physicians adopt EHR?

Dover Family Physicians adopted an electronic health record (EHR) system in 2008 with a goal of improving the quality of patient care and especially strengthening preventive care services. The practice has focused on ways to use the EHR to engage patients and their family members in their health and healthcare through a patient portal implementation. The practice, located in Dover, Delaware, has four physicians and two physician assistants, and provides primary care to more than 800 patients weekly.

Is electronic communication second nature?

For many patients, the use of Web-based information and electronic communication is “second nature”; consequently, they are comfortable using the portal. As one clinician observed, “Lots of patients are accustomed to using electronic communication now. They don’t want to have to pick up the phone anymore.”.

How beneficial is a new patient portal?

Your new patient portal will only be beneficial if your practice staff and patients know how to use it. Select a partner that provides consulting and onboarding to ensure you are successful with your new patient portal. This way, you can ensure you’re making the most of the new solution and taking full advantage of all the features it has to offer. Onboarding plans typically include details on training, workflow changes needed, new policies, and roles and responsibilities.

How should leading patient portals differentiate themselves?

Leading patient portals should differentiate themselves by providing proficiencies to your practice workflows. Evaluating workflows and enabling new benefits like patient self-scheduling, or pre-visit form completions can deliver significant workflow enhancements.