patient portal policy and procedure shasta community health

by Leone Connelly 4 min read

Patient Portal Policy and Procedures from Shasta …

24 hours ago policy:it is the policy of shasta community health center to provide patients and authorized family members or care managers the opportunity to enroll in a secure, confidential and easy to use web site that gives patient and their families 24 hour access to elements of their medical records 24/7 and to their clinical team monday through friday … >> Go To The Portal


What is the Shasta orthopaedics secure portal?

policy:it is the policy of shasta community health center to provide patients and authorized family members or care managers the opportunity to enroll in a secure, confidential and easy to use web site that gives patient and their families 24 hour access to elements of their medical records 24/7 and to their clinical team monday through friday …

Why choose Shasta Regional Medical Center?

Patients of Shasta Regional Medical Center are eligible to use the Patient Portal; Currently, only patients that have been admitted after July 8, 2014 can access the Patient Portal; Sign on View and Update Information. After activation, you can begin accessing your Patient Portal by visiting ShastaRegional.com and logging in with your username and password. What If I Forget My …

How do I schedule an appointment at Shasta ortho?

Shasta Community Health Patient Portal. Here is the best way to reach Shasta Community Health Patient Portal page. Only official links provided.

What is the best way to connect with Shasta ortho?

Prescription Requests or Questions. Download Patient Portal Instructions. The Shasta Orthopaedics secure portal provides patients with 24/7 access to their medical records from any device. Patients can easily update their own demographic information, view their medical history, download visit notes, clinical summaries, and educational materials. In addition, patients may …

How Do I Sign up for the Patient Portal?

Start by providing your email address to the registration clerk, or visit our Health Information Management Department (HIM). To protect your privacy, our staff will need to see your photo ID.

Sign on

After activation, you can begin accessing your Patient Portal by visiting ShastaRegional.com and logging in with your username and password.

FAQ'S

Your test results in most cases will be available 36 hours after discharge.

What is a patient portal?

Patient portals are web- and mobile-based programs that allow patients and their proxies remotely to interact with healthcare systems and their care providers. 1–3 These portals commonly allow users to view selected information from the electronic health record (EHR), review test results, message providers, schedule appointments, and pay medical bills. 4 A report by the Institute of Medicine specifies online access to personal health records, such as patient portals, as a promising technology to support patient engagement. 5 Functionality delivered through patient portals has been shown to improve chronic disease management, increase adherence to preventive care such as immunizations and screening, improve patient satisfaction, and better outcomes for some patients with chronic disease. 6–14

What is MHAV in Vanderbilt?

My Health at Vanderbilt (MHAV) is an institutionally developed patient portal which launched in a limited fashion in 2003 before being more widely deployed throughout all clinical specialties starting in 2007 ( Figure 1 ). The VUMC informatics, legal and operational teams internally established policies and procedures to govern MHAV use by patients, proxies, and healthcare providers. The initial policies are described by Osborn et al. 29 MHAV and its associated EHR were certified for Meaningful Use stages 1 and 2. MHAV supports core functionality similar to those of other patient portals, including secure messaging, appointment scheduling, bill management, access to select laboratory results, and access to select EHR data. 29,32 There were incremental changes to usage logging and functionality throughout the duration of continuous use.

What is proxy access?

Proxy access is defined as an access class in which one individual receives access to another individual’s protected health information, communication tools, and functions in MHAV. In all cases, the proxy had to meet the eligibility criteria outlined in the table, even if the patient did not. Individuals could serve as proxies for competent adult patients, patients who were children or adolescents, and adult patients who met legal criteria for lacking the capacity to make medical decisions. VUMC policy distinguished two general categories of proxies: delegates and surrogates. The policy defined delegates as “an adult individual invited by a MHAV account holder to have access to that account holder’s MHAV account,” and stipulated that the account holder be a competent adult. For example, a competent adult may invite her spouse, adult friend, and adult child aged 18 or older to have delegate access to her account.

What is a well designed patient portal?

Well-designed patient portals, when combined with policies that promote use, offer significant opportunity for patients to engage in their healthcare. Without proper management, portals can suffer from decreased use and poor support from providers. In this work, we discuss the patient portal policies that govern account registration and management, shared access, and test result reporting at VUMC. We anticipate that other organizations can implement concepts from our policies to support the meaningful use of patient portals.

How to keep email secure?

Keeping messages secure depends on two additional factors: (a) the secure message must reach the correct email address, and (b) the authorized individual must be able to get access to it. Only you can make sure these two factors are present. You can do this by: 1 Providing your correct email address 2 Inform us of any changes to your email address

Is CPC free?

CPC is offering the Patient Portal free of charge to make your medical information more accessible to you and to help you live a healthier life. Your privacy is important to us. You will receive a notice in your personal email account when there is important information in your patient portal account for you to review.