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What is the patient portal and how does it work?

The Patient Portal gives our patients in Alaska, Hawai'i, Idaho, Indiana, Kentucky, and western Washington fast, easy, and secure online access to their private health information. Using the Patient Portal, you can:

How do I get my results from the patient portal?

Please request access to your Patient Portal account at your next appointment. Follow the steps below to receive your results. An email alert will be sent to you when your results are on Patient Portal. Your results will appear under the Results icon. It may take up to a day for your test results to appear.

Why am I not receiving emails from patient portal?

Are Patient Portal emails being received? It has been known that spam blocking software used by email providers such as AOL and Netzero may be blocking legitimate emails. To ensure that you are receiving Patient Portal emails please do the following:

PPGNY Patient Portal

If you are a patient of the Bronx, Brooklyn, Goshen, Kingston, Manhattan, Newburgh, Poughkeepsie, Queens, or Staten Island, please follow the link to your patient portal.

Mohawk Valley Patient Portal

If you are a patient of Amsterdam, Clifton Park, Cobleskill, Johnstown, Queensbury, Rome, Saratoga Springs, Schenectady, or Utica, please follow the link to your patient portal.

Nassau County Patient Portal

If you are a patient of Hempstead or Massapequa, please follow the link to your patient portal.

Southern Tier Patient Portal

If you are a patient of Corning, Elmira, or Ithaca, please follow the link to your patient portal.

Step 1: Register

Fill in your name, contact information, optional insurance information, and create a username and password.

Step 2: Login

Login with your username and password. You can access the portal from your phone or desktop computer.