patient portal options

by Jeromy Rutherford 7 min read

Patient portal options - Tri-State Memorial Hospital

1 hours ago Welcome to Patient Options. To access the Patient Options portal, please login below. If you do not have an account and would like to join, please click here to get started with our easy application process. If you lost your password, you can use the "Forgot Password" link to reset it. Forgot Password? Cancel. >> Go To The Portal


Patients choose their top 7 portal features
  • Scheduling appointments online.
  • Viewing health information (e.g., lab results or clinical notes)
  • Viewing bills/making payments.
  • Checking prescription refills/requests.
  • Filling out pre-visit forms (e.g., intake form)
  • Sending messages to my care (healthcare provider) team.
Jul 24, 2019

What are the different types of patient portals?

Top patient portal vendors include Allscripts, athenahealth, Cerner, and Epic.READ MORE: Patient Portal Benefits in Pediatric Care Must Fuel Parent Use.Accenture Federal Services. ... Allscripts. ... Athenahealth. ... Cerner Corporation. ... READ MORE: Patient Portal Use Lagging Despite Strong Provider Support.CPSI. ... Epic Systems.More items...•Apr 28, 2017

What is the best patient portal?

athenaCommunicatorHealthcare IT rating agency KLAS recently selected athenahealth's athenaCommunicator as the #1 patient portal, with a score of 91.8 on the most recent Best in KLAS awards . athenahealth's suite was also ranked #2 overall for practice sizes from 1-75 physicians.

What are patient portal systems?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries.Sep 29, 2017

Which type of functionality would you want from your patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

How do you make a patient portal?

4 Steps to Successful Patient Portal Adoption, IntegrationOutline clinic or hospital needs, goals.Select a patient portal vendor.Create provider buy-in.Market the patient portal to end-users.Jun 6, 2017

What is Athena patient portal?

Online patient portal With a patient portal, patients can make appointments and get appointment reminders, view and update personal information, request prescriptions, receive test results, and read patient education material.

What makes a good patient portal?

In order to help you evaluate common portal capabilities, we asked patients which portal features they would need the most: Scheduling appointments online. Viewing health information (e.g., lab results or clinical notes) Viewing bills/making payments.Jul 24, 2019

What are the five main features of the new healthcare portal?

5 Key Features Every Patient Portal Needs to OfferExcellent user experience. ... Branding flexibility. ... Flexible financing options. ... Loyalty rewards and incentives. ... Integration with existing systems.May 12, 2020

What are the benefits and challenges of using patient portals?

What are the benefits of patient portals?Patient portals are efficient. ... Patient portals improve communication. ... They store health information in one place. ... Patient portals satisfy meaningful use standards. ... They improve data accuracy. ... Patient portals make refilling prescriptions easy. ... They're available whenever you need them.More items...•Jul 15, 2019

What makes the patient portal different from a PHR?

The Portal is controlled by the source system (EMR/EHR/Hospital). On the other hand, the Personal Health Record (PHR) is more patient centric, is controlled by a patient or family member, and may or may not be connected to a doctor or hospital (i.e. it may be tethered or untethered).Sep 6, 2012

What information is excluded from a patient portal?

Information Excluded from the Right of Access This may include certain quality assessment or improvement records, patient safety activity records, or business planning, development, and management records that are used for business decisions more generally rather than to make decisions about individuals.

How do I make patient portal user friendly?

Another way to make using the portal easy is to include a link to the site every time you send a notification. Patients often get a notification that they have a message from their doctor, but the automatically generated message doesn't even say who is sending out the notification.

Why do we need portals?

Other reasons to implement a portal include: To foster better patient-physician relationships: Portals offer a round-the-clock platform on which both parties can conveniently exchange health information, ask questions, and review medical notes—providing more opportunities to connect.

What is a highlight in healthcare?

Highlight: Allows patients to send messages from the portal to the healthcare provider in a safe and secure manner. Provides patients with a convenient alternative to face-to-face appointments, telephone contact, letters, and e-mails to send messages.

Do patients have to provide email addresses?

Collect patients’ email addresses: Patients usually have to provide their email address to register for access to your portal. If you start collecting addresses early in the implementation process, you’ll be able to hit the ground running once the portal goes live.

How to find medical record number?

Keeping your health care information private and secure is of the utmost importance. Medical Record Numbers will not be provided by email or over the phone. Your Medical Record Number starts with an “M” and looks like M000055555. The entire number (including zeroes) needs to be entered when using it to sign up for Patient Portal on-line. You can find your Medical Record Number on: 1 Your billing statement 2 Your hospital discharge papers 3 Your hospital wristband 4 Your clinic visit summary

What does a medical record number look like?

Medical Record Numbers will not be provided by email or over the phone. Your Medical Record Number starts with an “M” and looks like M000055555.

Why are patient portals important?

One of the top benefits of patient portal usage is dramatic increase of patient engagement due to opening various possibilities of involvement for patients in their healthcare upon patient portal activation and utilization.

Why is it important to refrain from using patient portal?

It is important to note that patients refraining from applying patient portal option admit privacy concerns as a reason. It means that, provided they could feel reassured of the mentioned concerns , they would be willing to apply patient portal access more often.

What is online appointment scheduling?

Online Appointment Scheduling is one of the most important features on patient portal as it enables patients, regardless of their actual location, to make an appointment on a certain date or on those time slots that suit patients best.

Why are portals beneficial?

Portals are beneficial in terms of managing the process of patient registration with ease. Patient portals enable easy-to-perform sign in to get access to the records or complete patient forms for having a test, getting insights with health history data, tapping in immunization records, or lists of prescribed medication lists.

Why is patient engagement important in healthcare?

According to the World Health Organization Report, patient engagement became an integral component of healthcare as patients once involved in the process are more capable of taking informed decisions in favor of healthcare awareness.

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Introduction

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Patient portal software is quickly becoming a necessity in medical practices across the United States. As broadband Internet connections and smartphones become ubiquitous, more patients are using the Web to seek out care and health information. A patient portal can be defined simply as a “secure online website th…
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Patient Portal Software Features

  • In order to comply with HIPAA regulations, all patient portal vendors must provide restricted access to protected health information using a secure username and password for each user. Beyond access control, patient portals typically include features that allow patients to view: 1. Recent Doctor Visits 2. Discharge Summaries 3. Lab Results 4. Medication Lists 5. Immunizatio…
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Types of Patient Portals

  • Integrated Patient Portal Software
    The proliferation of healthcare IT vendors means that providers have numerous medical software options. Most of the systems developed are, due to incentives, EHRs, but many of these systems include an integrated patient portal. There are many advantages to selecting an EHR with pre-int…
  • Standalone Patient Portals
    Provider frustration with many pre-integrated, non-user friendly systems has led to the development of standalone patient portals. Standalone systems usually include more features and do not rely on sunk costs to keep their contracts. Additionally, third-party vendors are often …
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Current Trends

  • Many electronic health records and patient portal software vendorsare suffering attrition due to failures to certify their products for Stage 2 of Meaningful Use. This is leading to general consolidation in the healthcare IT market. Currently, the top few vendors control approximately 75 percent of the marketplace, and that trend is expected to continue. However, consolidation doe…
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Conclusion

  • In a world where consumers want access to everything online, a patient portal is fast becoming a necessity. Physicians who implement one stand to benefit in several ways, including reduced no-shows, shorter collection times, more engaged patients, and ultimately better care outcomes. The options available are extensive, but our Technology Advisors are here to help. Call, click, or emai…
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