patient portal news

How to get your patients to use your patient portal?

Mar 22, 2021 · Cerner’s patient portal will run parallel to the Department of Veterans Affairs’ (VA) patient portal, My HealtheVet, when its new Electronic Health Record Modernization (EHRM) system launches on...

How to register for new patient portal?

Mar 02, 2022 · Epic Systems Affirms Market Dominance with Best in KLAS Patient Portal February 08, 2022 by Sara Heath EHR vendor giant Epic Systems has come in yet again as the top patient portal in the 2022 Best in KLAS rankings, asserting the health IT company’s dominance in the sector. Epic was also awarded the best overall software suite in...

How do you set up a patient portal?

Jun 19, 2019 · Electronic portals may help patients with multiple complex conditions Access to a patient portal can increase engagement in outpatient visits and reduce emergency room visits and hospitalizations...

How to access patient portal?

Apr 17, 2020 · The patient portal is an excellent tool for practices and patients to conveniently and safely stay connected if a practice is not well-suited or doesn’t feel ready for telemedicine.

What is the future of patient portals?

What percentage of patients use patient portals?

Is patient portal safe?

Are patient portals effective?

Why do patients not use patient portals?

What are the disadvantages of patient portals?

Can patient portals be hacked?

Why is a patient portal important?

What is a reason for providers to be reluctant to use a patient portal?

Do patient portals improve healthcare?

When did patient portals start?

Do patients like patient portals?

What percentage of patients don't have a patient portal?

Up to 45 percent of patients ages 50 and older don’t have a patient portal, the very tool most providers across the country are using to communicate with patients about the COVID-19 vaccine, according to new data out of the...

What is Cerner's new patient communication system?

Health IT vendor Cerner Corporation has unveiled a new patient communication system that aims to improve and streamline the consumer experience through bidirectional and automated messaging. This effort comes a little more than a year...

How many patients will see clinical notes in 2020?

By 2020’s end, over 50 million patients were able to view their clinical notes through the patient portal, an increase in patient data access of more than 10 million since the year prior, according to year-end figures from...

What is the AAP in pediatrics?

Leaders from the American Academy of Pediatrics (AAP) are joining other industry groups in calling for specificity in patient data access and adolescent patient privacy in the 21st Century Cures Act, provisions of which require full...

The Patient Portal: A missing link to efficiency and staying connected to patients during uncertain times

The pandemic caused by the novel coronavirus has caused a need for adapting across many industries, and healthcare is no different. The rise of telemedicine is an example of change already occurring. However, if a practice is not well-suited or doesn’t feel ready for telemedicine, they can leverage tools within the electronic health record (EHR).

Taking a personalized approach to connected care in medical device

This webinar will explore how a connected care solution can assist you in creating direct relationships with patients and providing them with a personalized experience that directly impacts their perceived reported outcome of the treatment.

The emerging golden era of neuroscience

Bill Martin, the Global Therapeutic Area Head of Neuroscience at The Janssen Pharmaceutical Companies of Johnson & Johnson, shared some of the promising developments in the neuroscience space, such as the rise of neuro-immunology and the industry’s embrace of digital health tools to support drug development in a recent interview.

Karna Morrow

Karna Morrow, CPC, RCC, CCS-P, is an implementation manager for Practice EHR. She has spent nearly three decades in the industry-leading electronic health record (EHR) implementations and providing consulting and training for a variety of healthcare organizations.

How many benefits do portals provide?

Similarly, healthcare providers can achieve at least three big benefits from patients’ portal-usage: greater efficiencies, cost-savings and improved health outcomes — again, only if patients use their portals. But with only 20% of patients regularly relying on portals, many benefits have been unattainable.

Can rapid access replace patient rights?

Rapid access cannot replace patients’ rights to understand. Even if a test result isn’t recognizably negative, a portal presentation of an uninterpreted report can be painful to patients and certainly unproductive.

When did PHMG start patient portal?

PHMG launched the patient portal in early 2010. As a first step, the physician champion piloted the portal for about 6 months before it was implemented in one clinic at a time. According to the physician champion, implementation was “easier than expected because everyone was already comfortable with eClinicalWorks, ...

What are the challenges of the portal?

One major challenge with the portal is the multiple step registration process . Patients provide their e‐mail address at the front desk and are given a password to register from home. Some patients fail to complete the registration process after leaving the clinic. Remembering and managing passwords and managing family accounts are also challenging for patients. For example, a parent may log in for one child and then ask questions about a second child. For providers and staff, a challenge is that there is no way to know whether a Web‐enabled patient actually uses the portal and there are no read receipts to confirm that patients have read a message.

Is the portal easy to use?

It’s really very easy to use. If you use the Internet, you’ll most likely find the portal helpful and easy to navigate. They found that it is particularly persuasive when providers encourage patients to use the portal because patients trust providers and value their opinions.

When did PHMG implement EHR?

In 2007 PHMG implemented an EHR system, eClinicalWorks, as part of a strategy to improve quality of care and facilitate coordination of care across its multiple clinic locations. In preparing for implementation, PHMG proceeded with:

Where do messages go in a family practice?

For family practice, messages generally go right to the provider. For specialists, who tend to be out of the office more often, messages go to the nurses or other staff for triage. To facilitate communication, PHMG developed a template for common messages, such as delivery of lab results.

Does PHMG send spam?

Some patients were concerned that PHMG would send them spam. When providers and staff tell patients about the portal, they assure them that the portal will only be used to respond to the patient’s message and to share important health information such as the clinical summaries.

How many portals do patients need?

A patient should only need one portal – a comprehensive one maintained by his or her primary care physician (PCP), who shares data with all those specialists and hospitals, gets timely updates, and is great at keeping records.

Do portals talk to each other?

A big problem is that portals are not standardized and often don't talk to each other. Imagine an older patient – a computer literate 71-year-old male who sees a family physician, a dermatologist, an ophthalmologist, an orthopedist, and a urologist, and uses just one hospital.