patient portal mt auburn hospital

What is the Mount Auburn Hospital organized health care arrangement?

MyChart is our new integrated secure patient portal, which replaces our existing patient portals, and provides you with the most up-to-date medical information. *Effective February 14th, 2017, the following Mount Auburn Hospital affiliated practices (listed below) will convert to Mount Auburn MyChart. Effective May 20, 2017 Mount Auburn Hospital ...

What is the Mount Auburn Hospital electronic health record system?

The Mount Auburn Hospital system uses a common electronic health record to share information among the members of our organized health care arrangement. Our electronic health record system also allows us to share your health information with other health care providers that request it in order to provide health care services to you.

What is Mount Auburn MyChart?

Mount Auburn Hospital welcomes all members of our community regardless of race, color, national origin, religion, sex, disability, sexual orientation, gender identity or expression. Mount Auburn Hospital is a tobacco-free campus. Contact Us …

What is Auburn Memorial Medical Services?

Auburn Memorial Medical Services is a group of provider practices that are affiliated with the hospital. Their separate patient portal may be accessed to help you easily and securely communicate with your care team, request prescription renewals, and access your healthcare information from your computer, tablet or phone. Sign up for the MEDENT Portal

When was Mount Auburn Hospital founded?

Mount Auburn Hospital was founded in 1886 as the first hospital in Cambridge, Massachusetts. Over the years, generations of committed individuals have dedicated their careers to achieving the vision of being the best community teaching healthcare system in the Boston area.

Is Mount Auburn Hospital affiliated with Harvard Medical School?

Mount Auburn Hospital is affiliated with Harvard Medical School, making significant contributions to educating the caregivers of tomorrow. The hospital is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations and is a member of the American Hospital Association, the Council of Teaching Hospitals, ...

What can I do if I have a question about my bill?

Contact the Billing Department at 617-499-5090 or by email at mahbilling@mah.harvard.edu.

How can I tell you about a positive experience?

Please let us know here how any member of our team impacted your stay with us by email or phone at 617-499-5100.

How do I find out more about Patient Relations at Mount Auburn Hospital?

Every patient receives information about his or her rights and responsibilities as a patient when they are admitted.

What if I have a concern or problem?

Patients and family members are encouraged to first speak with a member of their care team. If you are not satisfied with the resolution, or wish to speak with someone not directly involved with your care, you may refer to the Patient Relations Department. We will work with you and your team to address your concerns.

What if I want to report my complaint to an outside agency?

You may also refer to one of the below outside agencies to file a complaint or compliment:

What is the Marino Center?

The Marino Center is contracted to provide services for most major insurance carriers. If you have any questions about your insurance plan, and whether it will cover services provided by the Marino Center, please don’t hesitate to call us at 617-661-0333.

How long does it take to get a prescription refill from the pharmacy?

All prescription refills will be called into the pharmacy within 24 to 48 hours of contacting the office. If you are in the office for an appointment, please ask for any refills at that time.