patient portal medications refill

by Rebeca Hessel 8 min read

Online patient portal-based management of medication ...

32 hours ago Mar 14, 2022 · Patients can request medication refills and renewals through MyChart. In the case of refill pickup, the request reaches the pharmacy and appears under the ambulatory care pharmacy Epic Willow MyChart workflow. The pharmacist verifies and fills the prescriptions and sends them to the selected collection locations. >> Go To The Portal


How do I request a refill of my Prescription?

Mar 14, 2022 · Patients can request medication refills and renewals through MyChart. In the case of refill pickup, the request reaches the pharmacy and appears under the ambulatory care pharmacy Epic Willow MyChart workflow. The pharmacist verifies and fills the prescriptions and sends them to the selected collection locations.

Can you order refills over the phone?

Apr 04, 2022 · Refill Requests. Please request prescription refills through Patient Portal or during your office visit. If you are not sure if you have another refill remaining on your prescription, please call your pharmacist. Please call our office during regular office hours at least five working days before you deplete your current supply of medication, to allow adequate time for review …

What if I don't know if I Have Another refill remaining?

Medication refill options. 1. Email through the Framingham Pediatrics Patient Portal . Log in to your child's individual Patient Portal account and send a secure email to the office. These messages are reviewed frequently Monday through Friday. If you do not have a Patient Portal account, please call the office and ask one of our staff to set ...

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How do I ask for a prescription refill?

Go to the pharmacy where you originally filled your prescription, request a refill, and either wait for it or come back to pick it later. By phone. Use the pharmacy's phone number listed on your medicine label to call in your refill.

What is a pharmacy portal?

Pharmacy Services Portal is an enterprise-capable hardware and software solution that provides self-service patient pharmacy services, ticket queuing, and patient/prescription integration.

How is patient portal used in healthcare?

A patient portal is a website for your personal health care. The online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on.Aug 13, 2020

What information should be included when requesting a prescription refill for a patient?

The medical assistant document the medication refill in the patient's medical record, including their name or initials, the date and time, a description of the task performed, and the name of the physician authorizing the refill.Dec 10, 2018

Do pharmacists have access to Netcare?

No—the Alberta Netcare EHR is a supplementary information tool. It provides you with access to additional information that will help you in your patient care activities.

How do I become a pharmacy technician in Alberta?

Becoming a pharmacy technician in AlbertaStep 1: Register with ACP. Register with ACP on the Provisional Pharmacy Technician Register. ... Step 2: Jurisprudence Learning Module. Complete the ACP jurisprudence learning module. ... Step 3: Ethics & Jurisprudence Exam. ... Step 4: Register on the Pharmacy Technician Register.Jan 17, 2021

What should be in a patient portal?

A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...

What must be done when creating a patient portal?

4 Steps to Successful Patient Portal Adoption, IntegrationOutline clinic or hospital needs, goals.Select a patient portal vendor.Create provider buy-in.Market the patient portal to end-users.Jun 6, 2017

Why do patients not use patient portals?

The researchers found no demographic differences among nonusers who said that a technology hurdle, lack of internet access or no online medical record was the reason why they did not make use of a patient portal.May 14, 2019

How do I refill a prescription without fillings?

If you don't have any remaining refills for a prescription, contact your doctor. Your doctor might order some tests or ask to see you before renewing your prescription. Some states have rules that require you to visit your doctor or pharmacist before getting refills.

Does a pharmacy notify the doctor when a prescription is filled?

Generally not, unless the pharamcy is part of a health organization in which case often times the fact that a prescription was NOT picked up from the pharmacy were the prescriptio was waiting is communicated.Oct 19, 2012

What must you do after calling a prescription for a refill in to the pharmacy?

Make sure all of the information is filled in clearly. Bring your insurance card the first time you fill the prescription. When calling the pharmacy for a refill, make sure to give your name, the prescription number, and the name of the medicine.Jul 19, 2021

What is the role of patient portals?

From a clinical and health policy perspective, the role of patient portals will increase in the coming years. Not only will healthcare organizations be implementing these technology systems and encouraging patients to use them in order to meet MU criteria, but portals represent a primary platform for future EHR-integrated tools to engage patients and families in care, by, for instance, importing data from devices and sensors into the medical record. Our findings demonstrate that providing tools for healthcare management (such as online prescription refilling) can improve self-care management. It was reassuring to observe in our data that online prescription refilling benefited all race/ethnic groups. However, the racial/ethnic differences in baseline adherence, as well as portal and refill function use, highlight the need to understand a multitude of approaches to encourage positive health behaviors across diverse groups. To support medication adherence overall, we need to better match patients’ needs and capabilities to refill services, even for those patients already using online patient portals.

What is EHR portal?

Patient access to electronic health record (EHR) information through secure websites, called online patient portals or personal health records, is rapidly expanding. 1,2 This is due, in large part, to federal incentives that help healthcare systems increase health information technology use and achieve “meaningful use” (MU) objectives for patient portals. This expansion is part of national health reform, taking place under the Affordable Care and Health Information Technology for Economic and Clinical Health Acts. Specifically, MU provides financial incentives for healthcare delivery systems that: 1) implement EHRs and 2) encourage patients and families to use patient portals for tasks such as viewing visit summaries, refilling medications, and sending secure email messages to providers. 3,4 Because of the widespread uptake of MU across systems and providers, patient portal access will be one of the first health technologies to reach diverse patient populations throughout the United States. Portals may be particularly beneficial for patients with chronic illnesses such as diabetes, because these individuals have many self-management and care coordination needs that are often unmet by brief and relatively infrequent in-person office visits. 5

Your Appointment

For your safety, we ask that you bring all your medications, or a listing of all your medications, including any over-the-counter drugs and herbal remedies that you may be taking to each appointment.

Refill Requests

Please request prescription refills through Patient Portal or during your office visit. If you are not sure if you have another refill remaining on your prescription, please call your pharmacist.

Medication Regulations

Federal Law prevents us from ordering refills for certain medications, such as narcotics, pain and nerve medications over the telephone. To best ensure our patient safety, it is our policy that we do not prescribe new medications without the benefit of a patient examination.

Prescriptions

Prescriptions shared by your practice can be accessed from Medications (Rx) section.

Medication Refill Request

To send refill request for active medications prescribed by your provider, follow the steps given below

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Introduction

Methods

  • Study Setting
    This study was conducted with a cohort of existing patient portal users at a large, integrated healthcare system, Kaiser Permanente Northern California, that has a racially/ethnically diverse membership. For this analysis, patients were selected from Kaiser Permanente’s Type 2 Diabete…
  • Sample Selection and Exposure Definition
    For this study, we selected all diabetes patients who were prescribed statins for the entire study period and who refilled those prescriptions exclusively within Kaiser Permanente (∼96% of all prescriptions are filled internally in this system). We chose to examine a single medication clas…
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Results

  • The demographics of the study sample are presented in Table 1 . Subjects were, on average, 63 years old and had an average of 6.7 chronic medication prescriptions and 11.4 outpatient visits in the previous year. The distribution of race/ethnicity was 58% White, 10% Asian, 9% Latino, 9% Filipino, 7% Black, and 9% Mixed/Other/Unknown, with a much larger proportion of Whites comp…
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Discussion

  • Our study was the first to demonstrate that initiation of refilling medications online was associated with significantly improved medication adherence across diverse racial/ethnic groups in an integrated healthcare system. The most highly engaged online refill function users experienced significant improvement in statin adherence regardless of their race/ethnicity. Our s…
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Conclusion

  • From a clinical and health policy perspective, the role of patient portals will increase in the coming years. Not only will healthcare organizations be implementing these technology systems and encouraging patients to use them in order to meet MU criteria, but portals represent a primary platform for future EHR-integrated tools to engage patients and families in care, by, for instance…
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Contributors

  • C.R.L. conceptualized the study and contributed to protocol design, data acquisition, data analysis, and drafting of the manuscript. U.S., D.S., J.D.R., J.Y.A., R.N., and A.J.K. guided the study conceptualization, data acquisition, and data analyses, and edited and approved the manuscript. All authors have fulfilled the criteria for authorship established by the International Committee o…
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Funding

  • This work was supported by the Agency for Healthcare Research and Quality (K99HS022408) and the National Institutes of Health (P30DK092924, P60MD006902, R01DK080726, and R01DK081796). The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.
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