20 hours ago Our portal uses a secure, well-established, third-party software system. All information sent to or from MaineGeneral’s FollowMyHealth ® Patient Portal or stored by MaineGeneral’s FollowMyHealth ® Patient Portal is encrypted in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). All logins occur over ... >> Go To The Portal
Our portal uses a secure, well-established, third-party software system. All information sent to or from MaineGeneral’s FollowMyHealth ® Patient Portal or stored by MaineGeneral’s FollowMyHealth ® Patient Portal is encrypted in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
If you experience technical problems with the portal, please call 1-888-670-9775 during regular business hours or email the support team at patientportal@mainegeneral.org. What can I do with MaineGeneral’s FollowMyHealth® Patient Portal?
All information sent to or from MaineGeneral’s FollowMyHealth ® Patient Portal or stored by MaineGeneral’s FollowMyHealth ® Patient Portal is encrypted in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). All logins occur over secure connections (HTTPS).
Your care is a team effort at MaineGeneral Medical Center. Our health professionals work together to provide you with the best possible care. Following are some of the care team members you may meet while you're here. If your physician will not be caring for you during your stay, you will be cared for by an attending physician or "hospitalist."
For your safety and the safety of others, we have special instructions to prepare for your appointment or visit a patient.
For the comfort and health of patients, staff and visitors, MaineGeneral Health and all of its buildings, walkways and parking lots are 100% tobacco- and smoke-free. This policy includes e-cigarettes, vaping and all tobacco products, including marijuana.
If you have questions, please ask a member of our staff or call Patient and Guest Relations at (207) 248-5290.
A resident is a physician receiving specialized clinical training in a hospital , usually after completing an internship. Because MGMC is affiliated with Maine Dartmouth Family Medicine Residency, we have residents caring for patients throughout the hospital in conjunction with patients' regular physician.
Patient Registration at the ACH in Augusta is located on the first floor. Please call (207) 626-1583 for info or help. At the TCH in Waterville, Patient Registration is located on the right as you come in the main entrance. Please call (207) 872-1108 for info or help.
If you are scheduled for lab work or other tests at the medical center, please report first to Patient Registration. You will meet with a patient account representative who will direct you to where your test or lab work will take place.
A "medical power of attorney" or "health care agent" form that names a person who will make health care decisions for you if you cannot speak for yourself.This person is someone with whom you have discussed your wishes as expressed in your living will and who would honor them.
When you leave the hospital, you may need to do many things to take care of yourself and continue your recovery. You may need to see your doctor, for example, take new medications and exercise more. Everyone involved in your care will agree on this plan of care.
Care managers work with patients, families and the treatment team to ensure you are receiving appropriate and timely care. Your care manager is a resource throughout your stay and will coordinate your safe return home or to another care environment, making sure all the equipment and services you need are in place. Learn more about Care Management.
Physicians. If your physician will not be caring for you during your stay, you will be cared for by an attending physician or "hospitalist.". This physician will coordinate your care, check on you regularly and consult with specialists and other care team members as needed.
To receive an itemized bill, call toll free (877) 255-4680, and select option #2. If you have any questions about your hospital bill, please call. (207) 872-4680 or toll free (877) 255-4680.
Effective Jan. 1, 2021, each hospital in the United States is required, by the Centers for Medicare & Medicaid Services (CMS), to provide publicly accessible standard charge information online about the items and services they provide in two ways: Comprehensive machine-readable file with all items and services.
Your journey to health starts with primary care. MaineGeneral has caring, expert teams located throughout the Kennebec Valley for your convenience and comfort.
You are our partner in care. We listen to you and provide the care and education you deserve.
Please make an appointment before coming to our office. If you need to cancel or reschedule an appointment, please call 24 hours before your appointment.
MaineGeneral provides services to patients regardless of their ability to pay. We accept all Maine private insurance plans, Medicare, MaineCare and TriCare and will submit insurance claims for you.
For your convenience, we offer an on-site laboratory where we perform many tests, including basic throat and urine tests and blood work. Couriers collect, process and transport specimens to MGMC's main lab at the Alfond Center for Health (ACH) in Augusta.
We send all test results (i.e. blood work, imaging) to your medical staff for review and will share your results by telephone or through MaineGeneral's FollowMyHealth® Patient Portal as soon as possible. Results are usually reported in one or two weeks.
All members of our medical staff have privileges to practice at MGMC. If you need to be admitted to the ACH, our medical staff often work with hospital-based physicians (hospitalists) who will manage your care during your stay. We will be in direct contact with them and see you after you are discharged.
If you have upcoming travel plans, you can get all your travel medicine needs met from our knowledgeable, highly experienced travel medicine providers, including immunizations and personalized health advice for you.
You'll find complete traveler's assessment and preventive health education and materials on such topics as:
Your immunizations are based on your trip itinerary, past immunizations, age and medical history. They include:
Originally, travel medicine (also referred to as tropical medicine) was a medical specialty that dealt with preventing and treating diseases such as yellow fever or malaria that mostly occur in developing countries or areas in temperate climate zones.