patient portal lewis gale

Why choose LewisGale Medical Center?

From emergency medicine and cancer treatment to cardiovascular care and maternity services, our skilled physicians, nurses and support staff are committed to offering the quality, effective care you've come to expect from LewisGale Medical Center. Learn more about LewisGale Medical Center's medical specialties and career opportunities.

How do I know if Lewis-Gale physicians is participating in my plan?

We recommend that you call your insurance company to verify that we participate with your plan. Charges billed to an insurance company will appear on the front of this statement indicating they have been filed with the insurance carrier on record at Lewis-Gale Physicians Business Services.

What forms of payment does Lewis-Gale physicians accept?

Lewis-Gale Physicians, LLC will accept the following methods of payment: cash, personal check, money order, MasterCard, Visa, Discover, and American Express. Even though an insurance claim is pending, you will receive a statement each month if your account has an outstanding balance.

Welcome to Our Practice

You are the reason we are here and do what we do. We are dedicated to making sure you feel cared for and important. In addition, we are dedicated to providing you with compassionate, high-quality medical care.

Office hours

New patients are asked to arrive 30 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results, photo ID and your insurance card to your appointment.

Medication Refills

Please contact your pharmacy for refill requests. Your pharmacy will fax us the request and your refills will be processed within 72 hours. You may also request refills on the patient portal.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards. (Visa, Master Card, American Express, Discover.)

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

After-hours & emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (540) 444-2010 and our answering service will assist you.

Confused by your medical bills? We're working to make it easier

Our goal is to get you healthy and make things easier along the way. We know understanding your medical bills and payment options can be confusing, so we're taking steps to make it simpler.

Online bill pay makes it easy

With our new online bill pay website, we're working to consolidate the bills related to your hospital stay, make the payment process easier and give you more options.