patient portal klara

by Brittany Conroy 10 min read

Klara – Patient Communication

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How can my practice benefit from the use of Klara?

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How do I access Klara for the first time?

Klara integrates with your phone system so patients can “press 1” to start texting with your practice. They’ll immediately receive an automated text where they can start the conversation at their own convenience. Read minute-long voicemails in seconds Voice-to-text transcription means you can get back to more patients faster. No more call-backs.

How much does it cost to send patients to Klara?

(Patients, see below) With Klara, you can: 1. Provide your patients with excellent care no matter where they are through secure messaging and video visits 2. Communicate directly with patients, team members, and external providers 3. Whatever you’re sending — messages, documents, photos, or eForms — it’s all secure and HIPAA-compliant 4.

How many locations does Klara have?

Jan 12, 2017 · Klara, for example, empowers medical teams to share things like care instructions and treatment plans, test results, and pre-visit instructions — and they arrive as a secure text message to patients. No emails, logins, passwords, downloads, or clicking a million tabs to find the ‘new information’ that was promised.

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Does Klara have an app?

Download the Klara app to connect with your doctor and other healthcare providers over secure messaging and video visits. You can also access Klara by going to patient.klara.com and entering your mobile phone number. Your healthcare provider must use Klara for you to use this app.

Is patient Klara legit?

Klara is a superb patient communication tool… I can tell you that it is unequivocally one of the best communication software applications that I have ever seen.

What is Klara text?

Prompt patients who call to start texting instead Klara integrates with your phone system so patients can “press 1” to start texting with your practice. They'll immediately receive an automated text where they can start the conversation at their own convenience.

What is Klara patient?

Klara is a HIPAA-compliant online care platform that simplifies communication between practices and patients without losing track of patient data. Healthcare professionals can provide patient support via secure messaging and video calls while saving numerous calls about prescriptions, scheduling, lab results and more.

How much is a Klara?

PRICE HISTORYNamePriceKlaraKlara$13.26KlaraKlara$0.19

Screenshots

Thousands of healthcare teams across more than 40 specialties connect with and care for their patients using Klara’s secure messaging and telemedicine solution because it’s convenient and accessible to patients with no login, password, or download required—ever.

App Privacy

The developer, Klara Technologies Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Responding to a message from your provider's office

Note: If you are communicating with your provider as the guardian of a patient, please see this guide on how to access Klara.#N#1) When you receive a text from your healthcare provider on Klara, click on the link in the text message.

Reach out using the web messenger on the practice's website

1) When you visit the practice's website, you see a blue "Message us" chat bubble in the bottom right corner.

What is Klara portal?

Klara is a service that acts as a gateway portal to facilitate the exchange of health information between physician and patient, and among physicians and other medical service providers , including, without limitation, pharmacies, healthcare facilities, and medical staff within a facility or practice. Klara is not a medical provider or telehealth service as such terms may be defined under state or federal laws. To use Klara to deliver care as a healthcare Provider you must agree to comply with all laws, medical or other board rules, or other rules and regulations applicable to you as a healthcare provider or other professional using Klara. Your relationship with the Klara users (including your patients/clients) is directly between you and the patient. The patient will never have a physician-patient relationship with Klara. Klara does not practice medicine and offers no medical services. The Provider is solely responsible for all agreements, consents, notices and other interactions with patients and other consumers. Without limiting the generality of the foregoing, Provider is solely responsible for all billings and collections from patients and other consumers, and Klara shall have no liability whatsoever to Provider concerning any amounts owed by any patient or other consumers to Provider.

How long does Klara have to amend its privacy policy?

Notwithstanding anything to the contrary contained in this Agreement, Klara may amend its Privacy Policy at any time by posting a new version on its website and providing You with notice of such Privacy Policy amendment. Any such amendment will become effective seven (7) business days after such notice is sent (the “Proposed Amendment Date”). Your continued use of the Portal and/or receipt of the Services following any Proposed Amendment Date will be deemed to constitute Your acceptance of and agreement to the amended terms of the Privacy Policy.#N#‍

What is a notification of privacy practices and restrictions?

Limitation (s) in Privacy Policies. Covered Entity shall notify Business Associates of any limitation (s) in its notice of privacy practices, to the extent that any such limitation may affect Business Associate’s uses or disclosure of PHI.

Is Klara a medical provider?

You hereby acknowledge that Klara is software provider with no professional licensure certification, and understand that Klara is not a medical provider. You understand that You are responsible for all aspects of professional services provided by You. You agree to: (a) adhere to the provisions under this Agreement; and (b) comply with the requirements of law and with all ordinances, statutes, regulations, directives, orders, or other lawful enactments of pronouncements of any local, state, federal or other lawful authority applicable to either of the parties. You further agree: (i) not to use the Portal or any related services for any illegal purposes; and (ii) to comply with all applicable local, state, national, and international laws and regulations, including, without limitation, laws relating to recording conversations, privacy, and data protection and public displays or performances, and United States export laws and regulations regarding the transmission of technical data exported from the United States through the Software or Services.

Is Klara liable for loss of data?

Klara has no liability to You if the Portal is inaccessible or data destroyed by fire, strike, theft, acts of God, or any other cause. In the event of system malfunction, for whatever reasons, or inability to access the Portal, Klara shall not be liable for damage to or loss of any of Your data and You acknowledge that You have been advised that You are responsible for maintaining Your own data by use of regular backup procedures. You agree to hold Klara harmless from any liability resulting from violations of local, state or federal regulation relating to the inaccessibility to the Portal for reasons set forth in this Section P. You agree to indemnify and hold Klara harmless from costs associated with the defense of Klara, including attorney’s fees, in any such local state or federal proceeding.

Does Klara provide access to the Portal?

Klara will provide You with access to Klara’s cloud-based communication Portal. Klara reserves the right, at its sole discretion, to restrict, suspend or terminate Your access to all or any part of the Portal at any time for Cause ( defined below) without prior notice or liability. As set forth in 4.5 herein, Klara may change, suspend or discontinue all or any aspects of the Portal at any time, but will make commercially reasonable efforts to inform You of such disruption, suspension, or material changes to the Portal prior to proceeding with these changes. Klara may also temporarily suspend or discontinue, without notice, a Klara session at any time should Klara reasonably believe that such action is required, or to avoid an imminent threat of harm to Klara, or to You or your patients. Klara shall provide access to the Portal twenty-four (24) hours, seven (7) days a week excluding periods of time necessary for Portal maintenance and internet performance issues. Klara reserves the right to have planned outages for hardware and software maintenance. You acknowledge system maintenance is a necessary element towards Klara providing the Portal as a functional platform and You understand that under no circumstance shall You be entitled to any abatement of any Fees or reimbursement for any costs or expenses associated with periodic Portal downtime or periodic limited or lack of functionality.

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