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Appropriately arranges resources and materials to support the patient experience and visit for new patients, i.e. review and organize medical records,…
Learn and maintain provider web portals for each state as it relates to enrollment.
The specialist collaborates with callers to support various patient assistance functions to facilitate enrollments.
Mail, complete and accurate filing of mail with assignment to patient and patient access case manager with upload to Patient Access Portal and Egnyte.
A successful Patient Portal Specialist strives to assist patients upon first contact and resolves questions regarding patient portal accounts according to…
Ability to navigate multiple internal systems to support initiation of services for Teladoc Health.
May provide bedside financial counseling and collection support by telephone for patient balances after discharge.
This includes assuring confidentiality of all patient health information, answering telephones performing computer retrieval of information, updating data in…
Through established account management process, client support specialist develops relationships with participants that ultimately should reduce support…
Conducts patient rounding and works collaboratively with Nursing Leadership to address patient related concerns.
Interfaces with other healthcare professionals to improve the patient experience.
Responsible for direct to patient distribution and direct to provider distribution.
Accepts incoming patient phone calls and uses software to schedule patients.
Supervises all staff responsible for the following HIM functions: release of information and patient portal support, medical record analysis, physician record…