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Who is the provider of MyHealthRecord.com?

MyHealthRecord.com (the " Service ") is offered by Your Health Care Provider (“ Provider ”) through its website or a link provided to You and is operated and hosted by Greenway Health, LLC (“ Greenway ”, “ We ”," Our " or “ Us ”). The purpose of the Service is to provide You with the ability to access certain individual health information and other information related to the health care services provided to You by Your Provider or to the individual patient for whom You are the legal representative, and provide for secure communication between You and Your Provider.

What is a cookie on my health record?

They enhance your online experience by saving your preferences while you are visiting a particular website. The cookies do not contain any identifiable health information and cannot profile your system or collect information from your hard drive.

What to do if you have questions about your electronic health record?

IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT THE PERSONAL INFORMATION IN YOUR ELECTRONIC HEALTH RECORD, PLEASE CONTACT YOUR PROVIDER.

Does MyHealthRecord.com have a privacy policy?

This Privacy Policy applies solely to the MyHealthRecord.com website and Service and provides you information on the specific information that We may collect from you via the MyHealthRecord.com website Service and how We may use it in connection with the MyHealthRecord.com website and Service, whether you are using the Service as a patient or a Provider.

Can you edit the content of the communications between patients and providers?

Service users have the ability to view the trail of messages received and sent via their Service account. We do not edit the content of the communications between patients and Providers.

Can a provider control your health information?

If you are a patient or legal representative, your Provider’s use and disclosure of Your identifiable health information is subject to your Provider’s Notice of Privacy Practices. We cannot control any Provider’s use of a patient's identifiable health information. If you are a patient or legal representative of a patient, please contact your Provider for a copy of their Notice of Privacy Practices. We provide the Service on behalf of your Provider and therefore protect identifiable health information as required by the applicable agreement between Us and your Provider and in accordance with applicable law. This Privacy Policy does not in any way govern Our collection, use or disclosure of Your identifiable health information in connection with any relationship that we may have with your Provider other than as the operator and host of the Service; any such collection, use or disclosure is governed by the Business Associate Agreement that We have with your Provider, and all applicable laws. If you have any issues with the identifiable health information managed by your Provider, please contact them directly, as we have no ability to change the information you have provided them.