patient portal horizon medical

How to use the patient portal?

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. Who can use the Patient Portal?

How secure is your patient portal?

Horizon Family Medical Group. Book Appointment Online. Pay Your Bill. Patient Portal. ×. On Mobile? Click for Directions 3141 Route 9W South, New Windsor NY, 12553.

Do you have a patient portal?

Patient Portal The patient portal is not to be used for urgent matters or emergencies. The Patient Portal is a secure online website that gives our patients convenient 24-hour access to personal health information with an Internet connection. It is also an easy way to communicate with your Horizon Health care team.

Do you have the patient portal?

The patient portal is most effective for scheduling appointments for physicals and other non-acute care. (Example: Child comes home from school and announces he wants to play sports next semester. Use the patient portal that night to request a …

How do i get started with the Patient Portal?

You will need access to a computer and the internet. To get started, please go to our website, www.horizon-med.net, and click the link for patient portal. We will provide you with your own personal activation code included in a letter provided by the office.

Is my access code my User ID?

No, you will use this code only once to log in to the patient portal for the first time. (The code expires after you have used it or after 30 days). When you log in to the portal for the first time, you will need to create your own unique Patient Portal ID and password.

What information will I be able to see and can I update my information on the Patient Portal?

The patient portal is for NON-URGENT issues. You will have access to your medications, request refills, see lab results, message your provider, request appointments, and update your personal information.

Why can't I see my test results through the Patient Portal?

Test results are released to your patient portal account after your physician has reviewed them. This is generally in 10-14 days. Your provider determines which types of test results can be accessed through the Patient Portal. Test results of a very sensitive nature are not released to the Portal.

If I send a message to my doctor or nurse, when can I expect a reply?

You can expect to receive an answer within 1 to 3 days. PLEASE NOTE THAT THE PATIENT PORTAL SHOULD NOT BE USED FOR URGENT ISSUES. Please dial 911 if it is an emergency.

Is the Patient Portal secure?

Yes, your health information is kept private and secure. Each person controls their own password. The Patient Portal uses encryption technology unlike conventional e-mail.

How to reset password on patient portal?

Sign in to the Patient Portal, go to Security Settings, and reset your password. Click Forgot your password on the sign-in page and enter your email address to request a password reset email. Contact your provider's office and request a password reset email.

Where is medical information stored?

To prohibit unauthorized access, all medical information is stored behind our firewall in our electronic medical record system. You should always make sure that the email address on file for your account is accurate, as notifications from the portal are sent to the email address on file.

Can you make your test results available on the patient portal?

It is at your provider's discretion to make test results available. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. Only test results which are considered appropriate for release will be accessible through the Patient Portal.

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