patient portal horizon health

Why do we use patient portal?

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. Who can use the Patient Portal?

What are the benefits of patient portal?

Patient Portal The patient portal is not to be used for urgent matters or emergencies. The Patient Portal is a secure online website that gives our patients convenient 24-hour access to personal health information with an Internet connection. It is also an easy way to communicate with your Horizon Health care team.

Do you have a patient portal?

You can call the service at 217-712-9495 (Monday-Friday, 7 am to 5 pm). Contact the management of Horizon Health to report a patient safety or quality of care event/concern. Report a Patient Safety Concern to the Joint Commission ( online form), or by mail or fax . Patients & Visitors Coronavirus Updates Schedule An Appointment

Do you have the patient portal?

Who We Are. Horizon Health Services has been an established provider since 1975. Horizon serves over 22,000 Western New Yorkers each year. Horizon is a proven leader in behavioral health and addiction treatment. Horizon was voted Best Place to Work for 13 consecutive years.

What is patient portal?

The Patient Portal is an online service that provides patients secure access to their health information. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online.

How to reset password on patient portal?

Sign in to the Patient Portal, go to Security Settings, and reset your password. Click Forgot your password on the sign-in page and enter your email address to request a password reset email. Contact your provider's office and request a password reset email.

Where is medical information stored?

To prohibit unauthorized access, all medical information is stored behind our firewall in our electronic medical record system. You should always make sure that the email address on file for your account is accurate, as notifications from the portal are sent to the email address on file.

Can you delete messages from the Patient Portal?

You cannot permanently delete sent or archived messages . This is because all messages that you send and receive in the Patient Portal are part of your medical record.

Can you make your test results available on the patient portal?

It is at your provider's discretion to make test results available. Your provider must authorize the release of your test results in order for them to post to your Patient Portal account. Only test results which are considered appropriate for release will be accessible through the Patient Portal.

What is Horizon Health?

Horizon Health is dedicated to providing patients and visitors with the friendliest, most comfortable experience possible. When it comes to services, amenities and preparation, our dedicated team goes above and beyond to meet your healthcare needs. We offer exceptional healthcare while delivering a safe, patient-oriented environment.

How to report a patient safety concern?

Report a Patient Safety Concern to the Joint Commission ( online form), or by mail or fax .

Who is Christina from Horizon?

Christina is a Buffalo native and started with Horizon in 2016 as a mental health counselor. Over the past 5 years, Christina has worked at a few different outpatient clinics and has expanded her career. Although Christina started working solely in mental health, she now uses an integrated approach to treat any issues her patients ]

Who is Ashley from Horizon?

Ashley provides direct supervision to Administrative Assistants and oversees the logistical operations of the facility. She works with her team to ensure that the patient experience – from the moment the patient steps through the door or calls – is welcoming, seamless, efficient, ]

Is Horizon a good place to work?

Horizon is a proven leader in behavioral health and addiction treatment. Horizon was voted Best Place to Work for 12 consecutive years.